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Testing Your Configuration

We recommend testing your Worldpay payment gateway using both its test and production (live) environments. Once
you have completed testing in the gateway's test environment, Zuora recommends that you perform a test in your live
production environment with a real credit card. If there are any differences in the configuration of your testing and
production accounts, testing in production ensures your production merchant account is set up properly and can
successfully connect to the production environment.

Accessing Your Gateway's Test Environment

Some payment gateways provide separate credentials for merchants to access their testing environment, some
gateways use the same credentials for testing as for the production (live) environment but direct test transactions to a
different URL, and other gateways do a little of both. Worldpay uses the same Merchant ID for test and live transactions,
but a different XML password for each.

Accessing Test or Live Environment from Zuora

When configuring the Worldpay payment gateway in Zuora, you can indicate whether you would like to use the
Worldpay test environment or the Worldpay live environment.

• If you select

Use Gateway Test Environment

, Zuora will direct payment transactions to your Worldpay

test

environment.

• If you do not select

Use Gateway Test Environment

, Zuora will direct payment transactions to your Worldpay

live

environment.

Your Merchant Code will be the same for both test and production environments, but your XML password will be
different. Log in to the

Worldpay Merchant Interface

or

Worldpay Merchant Test Interface

to discover the XML password

for each environment.

For additional information visit the

Worldpay Support Center

. Visit the

Worldpay Developer Portal

where you will find

what you need to quickly start using Worldpay payment gateway and value-added services.

General Testing Information

Integration Testing

Zuora maintains the integration with Worldpay on an ongoing basis, thoroughly testing the integration with every new
release. The Worldpay integration documentation is helpful if you are integrating Worldpay directly with your website,
however, you do not need to perform any integration or certification testing to submit transactions to Worldpay via the
Zuora application. The intended audience for the integration guides are technical integrators, however, these documents
can be helpful to non-technical integrators who can refer to it for information on testing and troubleshooting gateway
errors (as described below).

https://knowledgecenter.zuora.com/Billing/Billing_and_Payments/M_Payment_Gateways/Supported_Payment_Gateways/Wo…

Updated: Tue, 28 Dec 2021 13:23:23 GMT

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Summary of Contents for Worldpay 1.4

Page 1: ...he test environment Contact your Worldpay representative or refer to the help guides in the Worldpay Support Center if you require assistance Disable Capture Delay It is very important that you disable capture delay in Worldpay as Zuora issues a separate capture call after the authorization occurs Log in to the Merchant Interface for the desired environment and locate the setting Capture delay day...

Page 2: ...mation Worldpay offers two fraud screening products Risk Management Module RMM and Risk Guardian RG Both of these allow you to configure the mapping from the risk check results to the authorization result If you choose to use either of these products you must configure the settings in the Merchant Interface for both live and test environments Define Shop Name and Shop URL Worldpay allows you to se...

Page 3: ...ely soliciting feedback from a small set of early adopters before releasing it as generally available The payment method used for tokenization is the Credit Card Reference CCRef payment method Zuora uses the shopper token and not the merchant token The following are supported by the Credit Card Reference payment method Credit token Verify a token The Token ID and Second Token ID fields in Zuora ar...

Page 4: ...l See text above In addition to the common fields every gateway has unique requirements and information such as credentials and certain rules that you must provide to configure the gateway in Zuora Worldpay Credentials Your credentials should be obtained from Worldpay and configured in Zuora Merchant Code The Merchant Code is a unique value that identifies a merchant account in the Worldpay system...

Page 5: ...for Worldpay gateway integration see Enable 3D Secure 2 0 for Worldpay gateway integration for more information Worldpay Rules The following fields are specific to the Worldpay 1 4 payment gateway Enable gateway reconciliation optional Select this check box if you want to enable Gateway Reconciliation in this gateway instance Enable DART Reports for Reconciliation Optional Enable this setting if y...

Page 6: ...nsactions to your Worldpay test environment If you do not select Use Gateway Test Environment Zuora will direct payment transactions to your Worldpay live environment Your Merchant Code will be the same for both test and production environments but your XML password will be different Log in to the Worldpay Merchant Interface or Worldpay Merchant Test Interface to discover the XML password for each...

Page 7: ... have access to online support and depending on your support package with Worldpay you may also have access to phone support Please work with your Worldpay contacts to understand your options for contacting Worldpay Support Be sure to have your reason code as well as your Transaction ID in Zuora Payments this is the Reference ID for the failed payment This Transaction ID is an alphanumeric number ...

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