ZyXEL Communications 2R-P1C, User Manual

Page 1: ...Copyright 2007 All rights reserved P 2301 2R P1C VoIP ATA Station Gateway P 2301RL P1C VoIP ATA Station Gateway with Lifeline User s Guide Version 3 60 3 2007 Edition 1 ...

Page 2: ...l Configuration 6 How to configure your ZyXEL Device to access the Internet and make Voice over Internet VoIP phonecalls For the P 2301RL P1C it also explains how to set up regular phone services that do not use the Internet Making Phone Calls 26 How to make calls from the phone s connected to the ZyXEL Device Wall Mounting Instructions 40 How to attach the ZyXEL Device to a wall Specifications 41...

Page 3: ...tion and the P 2302R P1C supports two telephone connections The telephone is connected to your ZyXEL Device C which is connected to the broadband modem or router that pro vides Internet access D When you want to use the Internet you use your computer B Your computer is connected to your ZyXEL Device C which is connected to the broadband modem or router that provides Internet access D When you want...

Page 4: ...ore you set up your ZyXEL Device Internet access account information provided by your ISP such as user name password and so on VoIP account You need the account information provided by your VoIP service provider the company that lets you make phone calls over the Internet This information might include your URI number and so on Internet Explorer 6 0 or later or Netscape Navigator 7 0 or later with...

Page 5: ...5 P 2301 2R P1C P 2301RL P1C User s Guide 3 Making Hardware Connections 1 LINE P 2301RL P1C only Use a telephone cable to connect the telephone jack to this port ...

Page 6: ...odem or router to this port 6 POWER Use the power adaptor provided with your ZyXEL Device to connect an appropriate power source to this port On the front panel the POWER light flashes green while your ZyXEL Device starts up and stays green once it is ready The WAN and ETHERNET lights turn on if the WAN and ETHERNET ports are properly connected These lights flash when the ZyXEL Device is sending o...

Page 7: ...301 2R P1C P 2301RL P1C User s Guide 2 Enter http 192 168 1 1 as the address 3 Click Login 4 Type a new password re type it to confirm and click Apply The next time you log in you should not see this screen ...

Page 8: ... User s Guide 8 5 Click Go to Advanced setup 6 The Status screen appears Click the Wizard icon in the upper right corner If the INTERNET light is green go to section 4 34 3 on page 16 Otherwise go to section 4 24 2 on page 94 2 ...

Page 9: ...ce you cannot use the Connection Wizard to set up your Internet connection In this case please use the Network WAN Internet Connection screen to enter your information You must have an Internet account set up and ready to use to complete this section 1 In the Wizard Setup screen click Connection Wizard ...

Page 10: ...ess you know the name is already used in the network Domain Name optional Enter the appropriate name if there is one or use the default value Click Next 4 This screen has different fields depending on the connection type encapsulation your ISP uses Select Ethernet or PPP over Ethernet PPPoE If you are not sure which type of encapsulation to select ...

Page 11: ... you a username and password select Ethernet Then follow the instructions in the appropriate section below 4 2 1 Connection Wizard Ethernet Follow these steps if your ISP uses an Ethernet connection 1 Click Next 2 Select Get automatically from your ISP if your ISP did not give you a static IP address Then click Next and go to step 4 below ...

Page 12: ...P address provided by your ISP if your ISP gave you a static IP address Then click Next 3 Enter the information provided by your ISP If your ISP did not provide information for any of the fields in this screen leave them at their default settings Then click Next ...

Page 13: ...s MAC address Then click Apply 5 Click Finish 6 Launch another web browser and go to any web site for example http www zyxel com If you cannot access the Internet see Troubleshooting on page 27 4 2 2 Connection Wizard PPP over Ethernet Follow these steps if your ISP uses a PPP over Ethernet PPPoE connection ...

Page 14: ...for any of the fields in this screen leave them at their default settings Then click Next 2 Select Get automatically from your ISP if your ISP did not give you an IP address Then click Next and go to step 4 Select Use fixed IP address provided by your ISP if your ISP gave you a static IP address Then click Next and go to step 3 ...

Page 15: ...information provided by your ISP If your ISP did not provide information for any of the fields in this screen leave them at their default settings Then click Next 4 Select Factory default unless you need to spoof your computer s MAC address Then click Apply ...

Page 16: ...h 6 Launch another web browser and go to any web site for example http www zyxel com If you cannot access the Internet see Troubleshooting on page 40 4 3 VoIP Setup Wizard You must have Internet access and a VoIP account before you can complete this section ...

Page 17: ... VoIP provider com If your VoIP service provider did not provide information for any of the fields in this screen leave them at their default settings P 2302R P1C only If you want to set up the ZyXEL Device s second VoIP account now select Check here to set up SIP2 settings In this case enter the information for the first VoIP account click Apply and then enter the information for the second VoIP ...

Page 18: ...P 2301 2R P1C P 2301RL P1C User s Guide 18 Click Apply 3 Wait while the ZyXEL Device tries to register the VoIP account s 4 Click Finish The PHONE light should be green P 2302R P1C Only ...

Page 19: ...to specify the amount of bandwidth you allow certain applications to use on the ZyXEL Device Use this wizard only if you want to ensure that certain applications such as you VoIP calls get enough bandwidth If you want to use the wizard click Bandwidth Management Wizard in the Wizards screen The following screen displays ...

Page 20: ...he device can send to the WAN in the Managed Bandwidth kbps field This does not affect the total amount of traffic the device can send to the LAN You should enter the maximum amount of data the ZyXEL Device can send to the WAN For example set this field to 1000 kbps if a broadband device connected to the WAN port has a maximum speed of 1000 kbps ...

Page 21: ...ementing VoIP FTP File Transfer Program enables fast transfer of files including large files that may not be possible by e mail E Mail Electronic mail consists of messages sent through a computer network to specific groups or individuals eMule eDonkey These programs use advanced file sharing applications relying on central servers to search for files WWW The World Wide Web WWW is an Internet syste...

Page 22: ... service or do not see its name in this screen it receives a lower priority Click Next 3 Set the priority of each service If a service has higher priority than other services then it can use as much remaining bandwidth as it needs If there is no more bandwidth left other services have to wait Click Apply ...

Page 23: ...y uses the Internet VoIP rather than the regular PSTN phone line to make phone calls Use this section to set certain phone numbers emergency services for example to always use the regular PSTN line You can also set the PSTN line prefix number you enter on your telephone keypad before dialing a phone number This prefix number makes the ZyXEL Device use the PSTN line for the call ...

Page 24: ... dial next Relay to PSTN Line Enter phone numbers for regular phone calls that do not use the Internet that you always want to dial without the prefix number For example enter emergency phone numbers here Click Apply 4 6 Bridge Mode The ZyXEL Device supports two modes Router and Bridge Usually you should use Router mode because it supports all the features available in the ZyXEL Device However you...

Page 25: ...ant to use other features such as the firewall even with their default settings If you want to use Bridge mode follow these steps 1 In the main screen click Maintenance System General 2 In the Mode field select Bridge 3 In the Management IP Address field enter the IP address you want to use to access the ZyXEL Device in Bridge mode For example enter 192 168 5 1 4 Click Apply ...

Page 26: ...oing calls from a phone attached to the ZyXEL Device to another phone and incoming calls from another phone to a phone connected to the ZyXEL Device 5 1 Making Outgoing Calls Follow these directions to make calls over the Internet If you want to dial a SIP number that only uses numbers for example 12345 dial the number on your phone s keypad You can also set up a speed dial entry if you want in th...

Page 27: ... in section 4 5 on page 23 and then dial the phone number 5 2 Making Incoming Calls Follow these directions to call the phone that is connected to the ZyXEL Device P 2302R P1 Follow your VoIP provider s instructions for making incoming calls The P 2302R P1 must be on P 2301RL P1 Either follow your VoIP provider s instructions for making incoming calls or just dial the phone number 6 Troubleshootin...

Page 28: ...n your computer and the ZyXEL Device See section 3 Make sure your computer s IP address is in the same subnet as the ZyXEL Device s IP address If your ZyXEL Device is in Router mode let the ZyXEL Device assign an IP address to your computer See Setting Up Your Computer s IP Address on page 31 If your ZyXEL Device is in Bridge mode set up a static IP address for your computer For example if you set...

Page 29: ...our local vendor V My password is not working or I forgot my password for the ZyXEL Device Make sure you enter the password correctly It is case sensitive If you changed the password in section 4 1 and then forgot it you can reset the device V The web configurator returns to the Login screen when I try to do something By default the web configurator times out in five minutes Log in again You can c...

Page 30: ...l tone the wire might be broken Use a different one If the problem continues contact your local vendor V I cannot make VoIP phone calls or The dial tone beeps or pulses Log in to the ZyXEL Device Select Go to Advanced setup The Status screen appears In the VoIP Status section at the bottom make sure at least one of the VoIP accounts is registered If neither account is registered click Register for...

Page 31: ... To reset the ZyXEL Device 1 Press the RESET button until the POWER light starts to blink This usually takes ten seconds or less 2 Release the RESET button 6 2 Setting Up Your Computer s IP Address Follow these instructions only if you are following a suggestion in Troubleshooting This section shows you how to set up your computer to automatically get an IP address from the ZyXEL Device 6 2 1 Wind...

Page 32: ...work and Dial up Connections 3 Right click on your network connection for example Local Area Connection A menu appears like the one shown here 4 In the menu click Properties The network connection s properties screen appears 5 In the list in the middle of the screen look for Internet Protocol TCP IP and select it ...

Page 33: ... Click Properties underneath the list The Internet Protocol TCP IP Properties screen appears 7 Select Obtain an IP address automatically 8 Select Obtain DNS server address automatically 9 Click OK 10Close the other windows 6 2 2 Windows 95 98 Me ...

Page 34: ...stalled components You need a network adapter the TCP IP protocol and Client for Microsoft Networks 2 If you need the adapter In the Network window click Add Select Adapter and then click Add Select the manufacturer and model of your network adapter and then click OK If you need TCP IP In the Network window click Add Select Protocol and then click Add Select Microsoft from the list of manufacturer...

Page 35: ...om the list of manufacturers Select Client for Microsoft Networks from the list of network clients and then click OK If you added any of these components restart your computer so the changes you made take effect 3 In the Network window Configuration tab select your network adapter s TCP IP entry and click Properties 4 Click the IP Address tab If your IP address is dynamic select Obtain an IP addre...

Page 36: ...s Guide 36 If you have a static IP address select Specify an IP address and type your information into the IP Address and Subnet Mask fields 5 Click the DNS Configuration tab If you do not know your DNS information select Dis able DNS ...

Page 37: ...in 6 Click the Gateway tab If you do not know your gateway s IP address remove previously installed gateways If you have a gateway IP address type it in the New gateway field and click Add 7 Click OK to save and close the TCP IP Properties window Click OK to close the Network window Insert the Windows CD if prompted Restart your computer when prompted 6 2 3 Macintosh OS X ...

Page 38: ...Guide 38 1 Click the Apple menu and click System Preferences to open the System Preferences window 2 Click Network in the icon bar Select Automatic from the Location list Select Built in Ethernet from the Show list Click the TCP IP tab ...

Page 39: ...igure list 4 For static settings do the following From the Configure box select Manually Type your IP address in the IP Address box Type your subnet mask in the Subnet mask box Type the IP address of your gateway in the Router address box 5 Click Apply Now and close the window If prompted restart your computer ...

Page 40: ...rs of the holes and the size of screws you use match what is listed in section 8 on page 41 Be careful to avoid damaging pipes or cables located inside the wall when drilling holes for the screws 3 Do not screw the screws all the way into the wall Leave a small gap of about 0 5 cm between the heads of the screws and the wall 4 Make sure the screws are snugly fastened to the wall They need to hold ...

Page 41: ...e at the time of writing Feature Specification Default IP address 192 168 1 1 Default subnet mask 255 255 255 0 24 bits Default password 1234 Dimensions mm 108 Wide x 105 Deep x 33 High Distance between the wall mounting holes on the device s back 77 mm Screw size for wall mounting M4 tap screw Weight 168 g Ethernet ports Two RJ 45 10 100Mbps Half Full Auto negotiation Auto crossover Ethernet port...

Page 42: ...Station POTS ports Feeding Voltage On hook 48V Minimum Voltage 20V Off hook 24V Ringing Voltage P 2302R P1 40V RMS at 5 REN P 2301RL P1 40V RMS at 3 REN Line Ports P 2301RL P1C Only One FXO Foreign eXchange Office PSTN line port Operation Temperature 0º C 40º C Storage Temperature 0º 60º C Operation Humidity 10 85 RH Storage Humidity 10 90 RH Feature Specification ...

Page 43: ... 711 PCM G 729 ADPCM Loop Start Signaling Support Modem and Fax Tone Detection and Pass Through DTMF Detection Point to Point Calling Direct IP to IP Calling Speed Dial Phonebook PSTN Line Support Prestige P 2302RL P1 Support NAT Traversal RFC 3489 IETF Simple Traversal of UDP Through NAT STUN Caller ID Dialing Type Tone Pulse Auto detection Tip ring polarity reversal Protocol Support PPP over Eth...

Page 44: ...LAN port Firewall Stateful Packet Inspection Prevent Denial of Service attacks such as Ping of Death SYN Flood LAND Smurf etc Real time E mail alerts Reports and logs Content Filtering Service blocking Web page blocking by URL keyword NAT SUA Port Forwarding 1024 NAT sessions Multimedia application PPTP under NAT SUA IPSec passthrough SIP ALG passthrough Static Routes 16 IP and 4 Bridge Other Feat...

Page 45: ...service or disassemble this device Please contact your vendor for further information Make sure to connect the cables to the correct ports Place connecting cables carefully so that no one will step on them or stumble over them Always disconnect all cables from this device before servicing or disassem bling Use ONLY an appropriate power adaptor or cord for your device Connect it to the right supply...

Page 46: ...evice ventilation slots as insufficient airflow may harm your device Use only No 26 AWG American Wire Gauge or larger telecommunication line cord If you wall mount your device make sure that no electrical lines gas or water pipes will be damaged This product is recyclable Dispose of it properly Related Documentation Please go to http www zyxel com for product news firmware documentation and other ...

Page 47: ... However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation bet...

Page 48: ...is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact ZyXEL s Service Center for your Return Mater...

Page 49: ...Sales E mail sales zyxel co cr Telephone 506 2017878 Fax 506 2015098 Web Site www zyxel co cr FTP Site ftp zyxel co cr Regular Mail ZyXEL Costa Rica Plaza Roble Escazú Etapa El Patio Tercer Piso San José Costa Rica Czech Republic E mail info cz zyxel com Telephone 420 241 091 350 Fax 420 241 091 359 Web Site www zyxel cz Regular Mail ZyXEL Communications Czech s r o Modranská 621 143 01 Praha 4 Mo...

Page 50: ...rselen Germany Hungary Support E mail support zyxel hu Sales E mail info zyxel hu Telephone 36 1 3361649 Fax 36 1 3259100 Web Site www zyxel hu Regular Mail ZyXEL Hungary 48 Zoldlomb Str H 1025 Budapest Hungary Kazakhstan Support http zyxel kz support Sales E mail sales zyxel kz Telephone 7 3272 590 698 Fax 7 3272 590 689 Web Site www zyxel kz Regular Mail ZyXEL Kazakhstan 43 Dostyk ave Office 414...

Page 51: ...arszawa Poland Russia Support http zyxel ru support Sales E mail sales zyxel ru Telephone 7 095 542 89 29 Fax 7 095 542 89 25 Web Site www zyxel ru Regular Mail ZyXEL Russia Ostrovityanova 37a Str Moscow 117279 Rus sia Spain Support E mail support zyxel es Sales E mail sales zyxel es Telephone 34 902 195 420 Fax 34 913 005 345 Web Site www zyxel es Regular Mail ZyXEL Communications Arte 21 5ª plan...

Page 52: ...m ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan Thank you Copyright Copyright 2007 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated into any language or transmitted in any form or by any means electronic mechanical magnetic optica...

Page 53: ...53 P 2301 2R P1C P 2301RL P1C User s Guide Communications Inc Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners ...