Chapter 27 Troubleshooting
AMG1302/AMG1202-TSeries User’s Guide
242
27.3 Internet Access
I cannot access the Internet.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide and
.
2
Make sure you entered your ISP account information correctly in the wizard. These fields are case-
sensitive, so make sure [Caps Lock] is not on.
3
If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless
client are the same as the settings in the AP.
4
If you are trying to access the Internet wirelessly, make sure you enabled the wireless LAN and
have selected the correct country and channel in which your AMG1302/AMG1202-TSeries operates
in the
Wireless LAN > AP
screen.
5
Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.
6
If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with the AMG1302/
AMG1202-TSeries), but my Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide and
.
2
Turn the AMG1302/AMG1202-TSeries off and on.
3
If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check
. If the AMG1302/AMG1202-TSeries is sending or receiving a lot of information, try closing
some programs that use the Internet, especially peer-to-peer applications.
2
Check the signal strength. If the signal strength is low, try moving your computer closer to the
AMG1302/AMG1202-TSeries if possible, and look around to see if there are any devices that might
be interfering with the wireless network (for example, microwaves, other wireless networks, and so
on).
3
Turn the AMG1302/AMG1202-TSeries off and on.
Summary of Contents for AMG1202-T series
Page 4: ...Contents Overview AMG1302 AMG1202 TSeries User s Guide 4 ...
Page 13: ...13 PART I User s Guide ...
Page 14: ...14 ...
Page 20: ...Chapter 1 Introduction AMG1302 AMG1202 TSeries User s Guide 20 ...
Page 28: ...Chapter 2 Introducing the Web Configurator AMG1302 AMG1202 TSeries User s Guide 28 ...
Page 61: ...Chapter 4 Tutorials AMG1302 AMG1202 TSeries User s Guide 61 Tutorial Advanced QoS Class Setup ...
Page 64: ...Chapter 4 Tutorials AMG1302 AMG1202 TSeries User s Guide 64 ...
Page 65: ...65 PART II Technical Reference ...
Page 66: ...66 ...
Page 72: ...Chapter 5 Connection Status and System Info Screens AMG1302 AMG1202 TSeries User s Guide 72 ...
Page 120: ...Chapter 7 Wireless LAN AMG1302 AMG1202 TSeries User s Guide 120 ...
Page 150: ...Chapter 10 Quality of Service QoS AMG1302 AMG1202 TSeries User s Guide 150 ...
Page 160: ...Chapter 11 Network Address Translation NAT AMG1302 AMG1202 TSeries User s Guide 160 ...
Page 172: ...Chapter 14 Filters AMG1302 AMG1202 TSeries User s Guide 172 ...
Page 194: ...Chapter 16 Parental Control AMG1302 AMG1202 TSeries User s Guide 194 ...
Page 200: ...Chapter 17 Certificate AMG1302 AMG1202 TSeries User s Guide 200 ...
Page 206: ...Chapter 19 Traffic Status AMG1302 AMG1202 TSeries User s Guide 206 ...
Page 208: ...Chapter 20 User Account AMG1302 AMG1202 TSeries User s Guide 208 ...
Page 212: ...Chapter 21 TR 069 Client AMG1302 AMG1202 TSeries User s Guide 212 ...
Page 216: ...Chapter 22 System Settings AMG1302 AMG1202 TSeries User s Guide 216 ...
Page 222: ...Chapter 24 Backup Restore AMG1302 AMG1202 TSeries User s Guide 222 ...
Page 234: ...Chapter 25 Remote Management AMG1302 AMG1202 TSeries User s Guide 234 ...
Page 238: ...Chapter 26 Diagnostic AMG1302 AMG1202 TSeries User s Guide 238 ...
Page 244: ...Chapter 27 Troubleshooting AMG1302 AMG1202 TSeries User s Guide 244 ...
Page 294: ...Appendix D Wireless LANs AMG1302 AMG1202 TSeries User s Guide 294 ...
Page 304: ...Appendix E IPv6 AMG1302 AMG1202 TSeries User s Guide 304 ...
Page 320: ...Index AMG1302 AMG1202 TSeries User s Guide 320 ...