Chapter 27 Troubleshooting
AMG1312-T Series User’s Guide
225
4
Turn the AMG1312-T Series off and on.
5
If the problem continues, contact the vendor.
27.2 AMG1312-T Series Access and Login
I forgot the IP address for the AMG1312-T Series.
1
The default IP address is
192.168.1.1
.
2
If you changed the IP address and have forgotten it, you might get the IP address of the AMG1312-
T Series by looking up the IP address of the default gateway for your computer. To do this in most
Windows computers, click
Start > Run
, enter
cmd
, and then enter
ipconfig
. The IP address of the
Default Gateway
might be the IP address of the AMG1312-T Series (it depends on the network),
so enter this IP address in your Internet browser.
3
If this does not work, you have to reset the device to its factory defaults. See
.
I forgot the password.
1
The default admin user name and password can be found on the cover of this User’s Guide.
2
If this does not work, you have to reset the device to its factory defaults. See
.
I cannot see or access the
Login
screen for the web configurator.
1
Make sure you are using the correct IP address.
• The default IP address is
192.168.1.1
.
• If you changed the IP address (
), use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
forgot the IP address for the AMG1312-T Series.
2
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
3
Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java
enabled. See
.
Summary of Contents for AMG1312-T Series
Page 12: ...12 PART I User s Guide ...
Page 13: ...13 ...
Page 58: ...Chapter 4 Tutorials AMG1312 T Series User s Guide 58 Tutorial Advanced QoS Class Setup ...
Page 61: ...61 PART II Technical Reference ...
Page 62: ...62 ...