Chapter 27 Troubleshooting
AMG1312-T10D User’s Guide
210
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide and
2
Make sure you entered your ISP account information correctly. These fields are case-sensitive, so
make sure [Caps Lock] is not on.
3
If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless
client are the same as the settings in the AP.
4
If you are trying to access the Internet wirelessly, make sure you have enabled the wireless LAN by
the
WPS/WLAN
button or the
Network Setting >
Wireless > General
screen.
5
Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.
6
If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with the Device), but my
Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide and
2
Turn the Device off and on.
3
If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check
If the Device is sending or receiving a lot of information, try closing some programs that use the
Internet, especially peer-to-peer applications.
2
Turn the Device off and on.
3
If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
• Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled, you
might consider raising or lowering the priority for some applications.
Summary of Contents for AMG1312-T10D
Page 4: ...Contents Overview AMG1312 T10D User s Guide 4 ...
Page 12: ...Table of Contents AMG1312 T10D User s Guide 12 ...
Page 18: ...Chapter 1 Introduction AMG1312 T10D User s Guide 18 ...
Page 24: ...Chapter 2 Introducing the Web Configurator AMG1312 T10D User s Guide 24 ...
Page 74: ...Chapter 6 Wireless AMG1312 T10D User s Guide 74 ...
Page 100: ...Chapter 7 Home Networking AMG1312 T10D User s Guide 100 ...
Page 138: ...Chapter 13 Filter AMG1312 T10D User s Guide 138 ...
Page 158: ...Chapter 15 Parental Control AMG1312 T10D User s Guide 158 ...
Page 166: ...Chapter 16 Certificates AMG1312 T10D User s Guide 166 ...
Page 172: ...Chapter 17 System Monitor AMG1312 T10D User s Guide 172 ...
Page 174: ...Chapter 18 User Account AMG1312 T10D User s Guide 174 ...
Page 178: ...Chapter 20 System AMG1312 T10D User s Guide 178 ...
Page 184: ...Chapter 22 Log Setting AMG1312 T10D User s Guide 184 ...
Page 190: ...Chapter 24 Backup Restore AMG1312 T10D User s Guide 190 ...
Page 202: ...Chapter 25 Remote Management AMG1312 T10D User s Guide 202 ...
Page 206: ...Chapter 26 Diagnostic AMG1312 T10D User s Guide 206 ...
Page 218: ...Appendix A Legal Information AMG1312 T10D User s Guide 218 Environmental Product Declaration ...