Chapter 40 Diagnostics
ZyWALL ATP Series User’s Guide
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The following table describes the labels in this screen.
40.2.3 The Diagnostics Files Screen
Click
Maintenance > Diagnostics > Files
to open the diagnostic files screen. This screen lists the files of
diagnostic information the Zyxel Device has collected and stored on the Zyxel Device or in a connected
USB storage device. You may need to send these files to customer support for troubleshooting.
Figure 539
Maintenance > Diagnostics > Files
The following table describes the labels in this screen.
Table 345 Maintenance > Diagnostics > Collect on AP
LABEL
DESCRIPTION
AP General Setting
Available APs
This text box lists the managed APs that are connected and available. Select the
managed APs that you want the Zyxel Device to generate a diagnostic file
containing their configuration, and click the right arrow button to add them.
Collected APs
This text box lists the managed APs that you allow the Zyxel Device to generate a
diagnostic file containing their configuration. Select any managed APs that you
want to prevent the Zyxel Device from generating a diagnostic file for them, and
click the left arrow button to remove them.
Copy the diagnostic file to
USB storage (if ready)
Select this to have the Zyxel Device create an extra copy of the diagnostic file to a
connected USB storage device.
Apply
Click
Apply
to save your changes.
Collect Now
Click this to have the Zyxel Device create a new diagnostic file.
Table 346 Maintenance > Diagnostics > Files
LABEL
DESCRIPTION
Diagnostic
files
This lists the files of diagnostic information stored on the Zyxel Device.
Diagnostic
files in USB
storage
This lists the files of diagnostic information stored in a connected USB storage device.
Remove
Select files and click
Remove
to delete them from the Zyxel Device or the USB storage device. Use
the [Shift] and/or [Ctrl] key to select multiple files. A pop-up window asks you to confirm that you
want to delete.
Download
Click a file to select it and click
Download
to save it to your computer.
#
This column displays the number for each file entry. The total number of files that you can save
depends on the file sizes and the available storage space.