Chapter 32 Troubleshooting
GS-2024 User’s Guide
221
V
I can see the
Login
screen, but I cannot log in to the Switch.
1
Make sure you have entered the user name and password correctly. The default user
name is
admin
, and the default password is
1234
. These fields are case-sensitive, so
make sure [Caps Lock] is not on.
2
You cannot log in to the web configurator while someone is using Telnet or the console
port to access the Switch. Log out of the Switch in the other session, or ask the person
who is logged in to log out.
3
Disconnect and re-connect the power adaptor or cord to the Switch.
4
If this does not work, you have to reset the device to its factory defaults. See
V
I cannot access the SMT. / I cannot Telnet to the Switch.
1
You may have exceeded the maximum number of concurrent Telnet sessions. See
. If you have exceeded the maximum number, close other
Telnet sessions, or try connecting again later.
2
See the troubleshooting suggestions for
I cannot see or access the Login screen in the
Ignore the suggestions about your browser.
V
I cannot use FTP to upload / download the configuration file. / I cannot use
FTP to upload new firmware.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
Summary of Contents for Dimension GS-2024
Page 2: ......
Page 7: ...Safety Warnings GS 2024 User s Guide 7 This product is recyclable Dispose of it properly ...
Page 8: ...Safety Warnings GS 2024 User s Guide 8 ...
Page 26: ...List of Tables GS 2024 User s Guide 26 ...
Page 28: ...28 ...
Page 36: ...Chapter 2 Hardware Installation and Connection GS 2024 User s Guide 36 ...
Page 44: ...44 ...
Page 62: ...Chapter 6 System Status and Port Statistics GS 2024 User s Guide 62 ...
Page 70: ...Chapter 7 Basic Setting GS 2024 User s Guide 70 Figure 27 Basic Setting IP Setup ...
Page 74: ...Chapter 7 Basic Setting GS 2024 User s Guide 74 ...
Page 76: ...76 ...
Page 88: ...Chapter 8 VLAN GS 2024 User s Guide 88 ...
Page 110: ...Chapter 13 Mirroring GS 2024 User s Guide 110 ...
Page 120: ...Chapter 15 Port Authentication GS 2024 User s Guide 120 ...
Page 138: ...Chapter 18 Multicast GS 2024 User s Guide 138 ...
Page 152: ...Chapter 19 Authentication Accounting GS 2024 User s Guide 152 ...
Page 157: ...157 PART IV IP Application Static Route 159 Differentiated Services 163 DHCP 167 ...
Page 158: ...158 ...
Page 162: ...Chapter 21 Static Route GS 2024 User s Guide 162 ...
Page 166: ...Chapter 22 Differentiated Services GS 2024 User s Guide 166 ...
Page 174: ...174 ...
Page 198: ...Chapter 25 Access Control GS 2024 User s Guide 198 ...
Page 200: ...Chapter 26 Diagnostic GS 2024 User s Guide 200 ...
Page 204: ...Chapter 27 Syslog GS 2024 User s Guide 204 ...
Page 218: ...218 ...
Page 222: ...Chapter 32 Troubleshooting GS 2024 User s Guide 222 ...
Page 230: ...Chapter 33 Product Specifications GS 2024 User s Guide 230 ...
Page 232: ...232 ...
Page 240: ...Appendix A Pop up Windows JavaScripts and Java Permissions GS 2024 User s Guide 240 ...
Page 252: ...Appendix C Legal Information GS 2024 User s Guide 252 ...
Page 258: ...Appendix D Customer Support GS 2024 User s Guide 258 ...
Page 266: ...Index GS 2024 User s Guide 266 ...