GS-2024 User’s Guide
219
C
H A P T E R
32
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware Connections, and LEDs
•
32.1 Power, Hardware Connections, and LEDs
V
The Switch does not turn on. None of the LEDs turn on.
1
Make sure you are using the power adaptor or cord included with the Switch.
2
Make sure the power adaptor or cord is connected to the Switch and plugged in to an
appropriate power source. Make sure the power source is turned on.
3
Disconnect and re-connect the power adaptor or cord to the Switch.
4
If the problem continues, contact the vendor.
V
The
ALARM
/
ALM
LED is on.
1
Disconnect and re-connect the power adaptor to the Switch.
2
If the problem continues, contact the vendor.
V
One of the LEDs does not behave as expected.
1
Make sure you understand the normal behavior of the LED. See
.
2
Check the hardware connections. See
and
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4
Disconnect and re-connect the power adaptor to the Switch.
5
If the problem continues, contact the vendor.
Summary of Contents for Dimension GS-2024
Page 2: ......
Page 7: ...Safety Warnings GS 2024 User s Guide 7 This product is recyclable Dispose of it properly ...
Page 8: ...Safety Warnings GS 2024 User s Guide 8 ...
Page 26: ...List of Tables GS 2024 User s Guide 26 ...
Page 28: ...28 ...
Page 36: ...Chapter 2 Hardware Installation and Connection GS 2024 User s Guide 36 ...
Page 44: ...44 ...
Page 62: ...Chapter 6 System Status and Port Statistics GS 2024 User s Guide 62 ...
Page 70: ...Chapter 7 Basic Setting GS 2024 User s Guide 70 Figure 27 Basic Setting IP Setup ...
Page 74: ...Chapter 7 Basic Setting GS 2024 User s Guide 74 ...
Page 76: ...76 ...
Page 88: ...Chapter 8 VLAN GS 2024 User s Guide 88 ...
Page 110: ...Chapter 13 Mirroring GS 2024 User s Guide 110 ...
Page 120: ...Chapter 15 Port Authentication GS 2024 User s Guide 120 ...
Page 138: ...Chapter 18 Multicast GS 2024 User s Guide 138 ...
Page 152: ...Chapter 19 Authentication Accounting GS 2024 User s Guide 152 ...
Page 157: ...157 PART IV IP Application Static Route 159 Differentiated Services 163 DHCP 167 ...
Page 158: ...158 ...
Page 162: ...Chapter 21 Static Route GS 2024 User s Guide 162 ...
Page 166: ...Chapter 22 Differentiated Services GS 2024 User s Guide 166 ...
Page 174: ...174 ...
Page 198: ...Chapter 25 Access Control GS 2024 User s Guide 198 ...
Page 200: ...Chapter 26 Diagnostic GS 2024 User s Guide 200 ...
Page 204: ...Chapter 27 Syslog GS 2024 User s Guide 204 ...
Page 218: ...218 ...
Page 222: ...Chapter 32 Troubleshooting GS 2024 User s Guide 222 ...
Page 230: ...Chapter 33 Product Specifications GS 2024 User s Guide 230 ...
Page 232: ...232 ...
Page 240: ...Appendix A Pop up Windows JavaScripts and Java Permissions GS 2024 User s Guide 240 ...
Page 252: ...Appendix C Legal Information GS 2024 User s Guide 252 ...
Page 258: ...Appendix D Customer Support GS 2024 User s Guide 258 ...
Page 266: ...Index GS 2024 User s Guide 266 ...