Chapter 26 Troubleshooting
212
eircom D1000 modem U
ser’s Guide
3
If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless
client are the same as the settings in the AP.
4
If you are trying to access the Internet wirelessly, make sure you enabled the wireless LAN and
have selected the correct country and channel in which your Device operates in the
Wireless LAN
> AP
screen.
5
Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.
6
If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with the Device), but my
Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as expected.
2
Turn the Device off and on.
3
If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check
Section 27.1 on page
213
. If the Device is sending or receiving a lot of information, try closing some programs that use
the Internet, especially peer-to-peer applications.
2
Check the signal strength. If the signal strength is low, try moving your computer closer to the
Device if possible, and look around to see if there are any devices that might be interfering with the
wireless network (for example, microwaves, other wireless networks, and so on).
3
Turn the Device off and on.
4
If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
• Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled, you
might consider raising or lowering the priority for some applications.
Summary of Contents for eircom D1000
Page 2: ...Copyright 2013 ZyXEL Communications Corporation...
Page 3: ......
Page 12: ...10 eircom D1000 modem User s Guide...
Page 13: ...PART I User s Guide 11...
Page 14: ...12...
Page 18: ...16 eircom D1000 modem User s Guide...
Page 26: ...Chapter 2 Introducing the Web Configurator 24 eircom D1000 modem User s Guide...
Page 27: ...PART II Technical Reference 25...
Page 28: ...26...
Page 78: ...76 eircom D1000 modem User s Guide Chapter 5 Wireless LAN...
Page 110: ...10 8 eircom D1000 modem User s Guide Chapter 6 Home Networking...
Page 126: ...Chapter 8 Quality of Service QoS 124 eircom D1000 modem User s Guide...
Page 136: ...134 eircom D1000 modem User s Guide Chapter 9 Network Address Translation NAT...
Page 148: ...146 eircom D1000 modem User s Guide Chapter 12 Filter...
Page 168: ...Chapter 14 Parental Control 166 eircom D1000 modem User s Guide...
Page 174: ...Chapter 15 Certificates 172 eircom D1000 modem User s Guide...
Page 180: ...178 eircom D1000 modem User s Guide Chapter 17 Traffic Status...
Page 182: ...180 eircom D1000 modem User s Guide Chapter 18 User Account...
Page 184: ...182 eircom D1000 modem User s Guide Chapter 19 System Setting...
Page 187: ...185 eircom D1000 modem User s Guide Chapter 20 Time Setting...
Page 188: ...Chapter 20 Time Setting 186 eircom D1000 modem User s Guide...
Page 196: ...Chapter 23 Backup Restore 194 eircom D1000 modem User s Guide...
Page 210: ...Chapter 25 Diagnostic 208 eircom D1000 modem User s Guide...
Page 216: ...214 eircom D1000 modem User s Guide Chapter 27 LED Descriptions...