Chapter 38 Troubleshooting
P-793H User’s Guide
354
38.2 ZyXEL Device Access and Login
V
I forgot the IP address for the ZyXEL Device.
1
The default IP address is
192.168.1.1
.
2
Use the console port to log in to the ZyXEL Device.
3
If you changed the IP address and have forgotten it, you might get the IP address of the
ZyXEL Device by looking up the IP address of the default gateway for your computer.
To do this in most Windows computers, click
Start > Run
, enter
cmd
, and then enter
ipconfig
. The IP address of the
Default Gateway
might be the IP address of the ZyXEL
Device (it depends on the network), so enter this IP address in your Internet browser.
4
If this does not work, you have to reset the device to its factory defaults. See
V
I forgot the password.
1
The default password is
1234
.
2
If this does not work, you have to reset the device to its factory defaults. See
V
I cannot see or access the
Login
screen in the web configurator.
1
Make sure you are using the correct IP address.
• The default IP address is
192.168.1.1
.
• If you changed the IP address (
), use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for
I forgot the IP address for the ZyXEL Device.
2
Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
3
Make sure your Internet browser does not block pop-up windows and has JavaScripts
and Java enabled. See
4
Make sure your computer is in the same subnet as the ZyXEL Device. (If you know that
there are routers between your computer and the ZyXEL Device, skip this step.)
• If there is a DHCP server on your network, make sure your computer is using a
dynamic IP address. See
. Your ZyXEL Device is a DHCP
server by default.
5
Reset the device to its factory defaults, and try to access the ZyXEL Device with the
default IP address. See
.
Summary of Contents for G.SHDSL.bis 4-port Security Gateway P-793H
Page 2: ......
Page 7: ...Safety Warnings P 793H User s Guide 7 This product is recyclable Dispose of it properly ...
Page 8: ...Safety Warnings P 793H User s Guide 8 ...
Page 30: ...List of Figures P 793H User s Guide 30 ...
Page 36: ...List of Tables P 793H User s Guide 36 ...
Page 38: ...38 ...
Page 68: ...Chapter 4 Point to 2 point Configuration P 793H User s Guide 68 ...
Page 70: ...70 ...
Page 114: ...Chapter 7 Network Address Translation NAT Screens P 793H User s Guide 114 ...
Page 116: ...116 ...
Page 152: ...Chapter 10 Content Filtering P 793H User s Guide 152 ...
Page 180: ...Chapter 12 Static Route P 793H User s Guide 180 ...
Page 194: ...Chapter 14 Dynamic DNS Setup P 793H User s Guide 194 ...
Page 216: ...Chapter 16 Universal Plug and Play UPnP P 793H User s Guide 216 ...
Page 217: ...217 PART IV Maintenance System 219 Logs 225 Tools 229 Diagnostic 235 ...
Page 218: ...218 ...
Page 224: ...Chapter 17 System P 793H User s Guide 224 ...
Page 234: ...Chapter 19 Tools P 793H User s Guide 234 ...
Page 238: ...238 ...
Page 244: ...Chapter 21 Introducing the SMT P 793H User s Guide 244 ...
Page 248: ...Chapter 22 General Setup P 793H User s Guide 248 ...
Page 256: ...Chapter 23 WAN Setup P 793H User s Guide 256 ...
Page 262: ...Chapter 24 LAN Setup P 793H User s Guide 262 ...
Page 278: ...Chapter 27 Static Route Setup P 793H User s Guide 278 ...
Page 308: ...Chapter 30 Filter Configuration P 793H User s Guide 308 ...
Page 310: ...Chapter 31 SNMP Configuration P 793H User s Guide 310 ...
Page 312: ...Chapter 32 System Password P 793H User s Guide 312 ...
Page 322: ...Chapter 33 System Information Diagnosis P 793H User s Guide 322 ...
Page 352: ...Chapter 37 Schedule Setup P 793H User s Guide 352 ...
Page 360: ...360 ...
Page 366: ...Appendix B Wall mounting Instructions P 793H User s Guide 366 ...
Page 400: ...Appendix F IP Address Assignment Conflicts P 793H User s Guide 400 ...
Page 404: ...Appendix G Common Services P 793H User s Guide 404 ...
Page 432: ...Appendix K Legal Information P 793H User s Guide 432 ...
Page 443: ...Index P 793H User s Guide 443 ...
Page 444: ...Index P 793H User s Guide 444 ...