NBG-510S User’s Guide
165
C
H A P T E R
26
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• ZyXEL Device Access and Login
• Internet Access
26.1 Power, Hardware Connections, and LEDs
V
The ZyXEL Device does not turn on. None of the LEDs turn on.
1
Make sure you are using the power adaptor or cord included with the ZyXEL Device.
2
Make sure the power adaptor or cord is connected to the ZyXEL Device and plugged in
to an appropriate power source. Make sure the power source is turned on.
3
Disconnect and re-connect the power adaptor or cord to the ZyXEL Device.
4
If the problem continues, contact the vendor.
V
One of the LEDs does not behave as expected.
1
Make sure you understand the normal behavior of the LED. See
Section 2.2 on page 31
.
2
Check the hardware connections. See the Quick Start Guide or
Section 2.1 on page 31
.
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4
Disconnect and re-connect the power adaptor to the ZyXEL Device.
5
If the problem continues, contact the vendor.
Summary of Contents for NBG-510S
Page 2: ......
Page 7: ...Safety Warnings NBG 510S User s Guide 7 This product is recyclable Dispose of it properly ...
Page 8: ...Safety Warnings NBG 510S User s Guide 8 ...
Page 18: ...Table of Contents NBG 510S User s Guide 18 ...
Page 26: ...26 ...
Page 44: ...Chapter 5 Setup Wizard NBG 510S User s Guide 44 Figure 20 Wizard Applying Internet Settings ...
Page 58: ...Chapter 6 Tutorials NBG 510S User s Guide 58 ...
Page 60: ...60 ...
Page 76: ...Chapter 8 WAN NBG 510S User s Guide 76 ...
Page 78: ...Chapter 9 LAN NBG 510S User s Guide 78 ...
Page 88: ...Chapter 11 NAT and Firewall WAN to LAN NBG 510S User s Guide 88 ...
Page 91: ...91 PART III Security Access Control 93 Content Filtering 101 ...
Page 92: ...92 ...
Page 100: ...Chapter 13 Access Control NBG 510S User s Guide 100 ...
Page 103: ...103 PART IV Management UPnP 105 Static Route 113 ...
Page 104: ...104 ...
Page 116: ...Chapter 16 Static Route NBG 510S User s Guide 116 ...
Page 117: ...117 PART V Maintenance System 119 Logs 123 Tools 125 ...
Page 118: ...118 ...
Page 134: ...134 ...
Page 136: ...Chapter 20 Secure Remote Access Title NBG 510S User s Guide 136 ...
Page 140: ...Chapter 21 Secure Remote Access User Info NBG 510S User s Guide 140 ...
Page 150: ...Chapter 23 Manage User Access Permissions NBG 510S User s Guide 150 ...
Page 154: ...Chapter 24 Secure Remote Desktop Control NBG 510S User s Guide 154 ...
Page 162: ...Chapter 25 Secure Remote Access Screens NBG 510S User s Guide 162 ...
Page 164: ...164 ...
Page 170: ...Chapter 26 Troubleshooting NBG 510S User s Guide 170 ...
Page 176: ...Appendix A Product Specifications NBG 510S User s Guide 176 ...
Page 180: ...Appendix B Common Services NBG 510S User s Guide 180 ...
Page 198: ...Appendix D Legal Information NBG 510S User s Guide 198 ...
Page 204: ...Appendix E Customer Support NBG 510S User s Guide 204 ...
Page 209: ...Index NBG 510S User s Guide 209 WPA PSK 189 190 application example 191 ...
Page 210: ...Index NBG 510S User s Guide 210 ...