Chapter 20 Troubleshooting
Media Server User’s Guide
348
• If the problem continues, contact the vendor.
An HDD LED is off.
The HDD LED is off when the NSA cannot detect a hard drive in the drive bay. Replace or install a
hard drive. See
Installing or replacing a hard disk.
An HDD LED is red.
Red means that the NSA detected an error on the hard drive (like a bad sector for example). The
NSA automatically tries to recover a bad sector, but the LED stays red until the NSA restarts. Even
if the hard drive still functions, it is recommended that you replace it since errors are a sign that the
hard drive may fail soon. See
Installing or replacing a hard disk.
Installing or replacing a hard disk.
Do not remove or install a hard disk while the NSA is turned on. The NSA
must be turned off before you remove or install the hard disk.
1
Turn the NSA off, remove the front panel and make sure:
• there is a SATA I or SATA II (3.0 Gbit/s) compatible hard disk installed.
• the hard disk is installed correctly in the disk bay. Push the disk back into the NSA disk bay
until the hard disk is fitted snugly inside the NSA (see the NSA Quick Start Guide and
• the hard disk could be faulty. Try a different hard drive or test the original hard disk in a
different NSA or computer.
2
If you had to replace the drive, turn on the NSA and go to the Storage screen.
• If you have a RAID I volume click the Repair icon next to the new drive.
• If you are using RAID 0 you will need to recreate the whole volume. All of your data is lost.
• If you are using a single-disk JBOD volume, you need to create a new volume on the new
drive.
• If you are using a two-disk JBOD volume, you need to create a whole new volume on both
drives.
The LAN LED (by the LAN port) is off.
Summary of Contents for NSA320
Page 4: ...Contents Overview Media Server User s Guide 4...
Page 14: ...Table of Contents Media Server User s Guide 14...
Page 15: ...15 PART I User s Guide...
Page 16: ...16...
Page 20: ...Chapter 1 Getting to Know Your NSA Media Server User s Guide 20...
Page 40: ...Chapter 3 zCloud Media Server User s Guide 40...
Page 125: ...Chapter 5 Tutorials Media Server User s Guide 125 5 Click Get Certificate...
Page 145: ...145 PART II Technical Reference...
Page 146: ...146...
Page 150: ...Chapter 6 Status Screen Media Server User s Guide 150...
Page 160: ...Chapter 7 System Setting Media Server User s Guide 160...
Page 174: ...Chapter 8 Storage Media Server User s Guide 174...
Page 284: ...Chapter 11 Packages Media Server User s Guide 284...
Page 306: ...Chapter 14 Using Time Machine with the NSA Media Server User s Guide 306...