Chapter 20 Troubleshooting
Media Server User’s Guide
361
20.14 Web Publishing
A web-published share cannot be accessed by web browser from the Internet.
• Make sure the person trying to access the share is using the correct web address (and port
number if the NSA’s web publishing feature is not using port 80). See
• Make sure the publishing feature is turned on and the share is in the list of published shares.
• Make sure the person trying to access the share is using Internet Explorer 6.0 (and later) or
Firefox 1.07 (and later).
• You need to use a public address to access the NSA’s web-published shares from the Internet. If
your NSA uses a private IP address, use the public IP address of your Internet gateway (firewall)
and configure NAT or port forwarding on your Internet gateway and possibly firewall rules in
order to let people access the NSA’s web-published shares from the Internet.
• Make sure the firewall’s public IP address is static or that the firewall uses a Dynamic Domain
Name (DDNS).
• Web publishing uses TCP protocol and the port number you specify. Make sure there is not
another service using TCP protocol with the same port number.
• If Firefox access to the share does not work, check that you did not set the Web publishing
feature to use one of the following ports. (Firefox blocks these ports by default.)
Table 128
Ports Blocked By Default in Firefox
PORT
SERVICE
PORT
SERVICE
PORT
SERVICE
1
tcpmux
95
supdup
513
login
7
echo
101
hostriame
514
shell
9
discard
102
iso-tsap
515
printer
11
systat
103
gppitnp
526
tempo
13
daytime
104
acr-nema
530
courier
15
netstat
109
POP2
531
chat
17
qotd
110
POP3
532
netnews
19
chargen
111
sunrpc
540
uucp
20
ftp data
113
auth
556
remotefs
21
ftp control
115
sftp
563
NNTP+SSL
22
ssh
117
uucp-path
587
submission
23
telnet
119
NNTP
601
syslog
25
smtp
123
NTP
636
LDAP+SSL
37
time
135
loc-srv epmap
993
IMAP+SSL
42
name
139
netbios
995
POP3+SSL
43
nicname
143
IMAP2
2049
nfs
53
domain
179
BGP
4045
lockd
77
priv-rjs
389
LDAP
6000
X11
79
finger
465
SMTP+SSL
87
ttylink
512
print exec
Summary of Contents for NSA320
Page 4: ...Contents Overview Media Server User s Guide 4...
Page 14: ...Table of Contents Media Server User s Guide 14...
Page 15: ...15 PART I User s Guide...
Page 16: ...16...
Page 20: ...Chapter 1 Getting to Know Your NSA Media Server User s Guide 20...
Page 40: ...Chapter 3 zCloud Media Server User s Guide 40...
Page 125: ...Chapter 5 Tutorials Media Server User s Guide 125 5 Click Get Certificate...
Page 145: ...145 PART II Technical Reference...
Page 146: ...146...
Page 150: ...Chapter 6 Status Screen Media Server User s Guide 150...
Page 160: ...Chapter 7 System Setting Media Server User s Guide 160...
Page 174: ...Chapter 8 Storage Media Server User s Guide 174...
Page 284: ...Chapter 11 Packages Media Server User s Guide 284...
Page 306: ...Chapter 14 Using Time Machine with the NSA Media Server User s Guide 306...