Chapter 20 Troubleshooting
Media Server User’s Guide
364
20.18 Google Drive
Google Drive stopped syncing.
1
Make sure the NSA is connected to the Internet. See
for details about
testing network connections.
2
Check if you have exceeded the Google Drive account’s storage quota. You may need to:
• Delete unneeded files.
• Empty the Google Drive trash bin. Note, this permanently deletes everything in the bin, even if
Google moved it there without telling you (because you moved a file out of the local sync folder
for example).
• Upgrade the account’s capacity
3
Click Maintenance > Log to check the NSA’s log messages. If a log message says you have
exceeded your storage quota on the NSA:
• Delete unneeded files.
• Clean out the recycle bin (see
).
• Increase the user’s quota on the volume containing the local sync folder (see
4
Check for any logs about removal of the user account. When you remove a user’s NSA account, the
NSA also removes the link to the user’s Google account. However the NSA keeps the data in the
local sync folder. Reconfigure a user account and link it to the Google account to let the user use
Google Drive again.
Summary of Contents for NSA320
Page 4: ...Contents Overview Media Server User s Guide 4...
Page 14: ...Table of Contents Media Server User s Guide 14...
Page 15: ...15 PART I User s Guide...
Page 16: ...16...
Page 20: ...Chapter 1 Getting to Know Your NSA Media Server User s Guide 20...
Page 40: ...Chapter 3 zCloud Media Server User s Guide 40...
Page 125: ...Chapter 5 Tutorials Media Server User s Guide 125 5 Click Get Certificate...
Page 145: ...145 PART II Technical Reference...
Page 146: ...146...
Page 150: ...Chapter 6 Status Screen Media Server User s Guide 150...
Page 160: ...Chapter 7 System Setting Media Server User s Guide 160...
Page 174: ...Chapter 8 Storage Media Server User s Guide 174...
Page 284: ...Chapter 11 Packages Media Server User s Guide 284...
Page 306: ...Chapter 14 Using Time Machine with the NSA Media Server User s Guide 306...