P-660H/HW-T Series User’ Guide
Chapter 38 Troubleshooting
342
C
H A P T E R
38
Troubleshooting
This chapter covers potential problems and the corresponding remedies.
38.1 Problems Starting Up the Prestige
38.2 Problems with the LAN
Table 118
Troubleshooting Starting Up Your Prestige
PROBLEM
CORRECTIVE ACTION
None of the
LEDs turn on
when I turn on
the Prestige.
Make sure that the Prestige’s power adaptor is connected to the Prestige and plugged
in to an appropriate power source. Make sure that the Prestige and the power source
are both turned on.
Turn the Prestige off and on.
If the error persists, you may have a hardware problem. In this case, you should
contact your vendor.
Table 119
Troubleshooting the LAN
PROBLEM
CORRECTIVE ACTION
The LAN LEDs
do not turn on.
Check your Ethernet cable connections (refer to the
Quick Start Guide
for details).
Check for faulty Ethernet cables.
Make sure your computer’s Ethernet Card is working properly.
I cannot access
the Prestige from
the LAN.
If
Any IP
is disabled, make sure that the IP address and the subnet mask of the
Prestige and your computer(s) are on the same subnet.
Summary of Contents for P-660H Series
Page 2: ......
Page 10: ...P 660H HW T Series User Guide 9 Customer Support ...
Page 32: ...P 660H HW T Series User Guide 31 List of Figures ...
Page 38: ...P 660H HW T Series User Guide 37 List of Tables ...
Page 42: ...P 660H HW T Series User Guide 41 Introduction to DSL ...
Page 62: ...P 660H HW T Series User Guide 61 Chapter 3 Wizard Setup for Internet Access ...
Page 90: ...P 660H HW T Series User Guide 89 Chapter 5 Wireless LAN ...
Page 132: ...P 660H HW T Series User Guide 131 Chapter 10 Firewalls ...
Page 162: ...P 660H HW T Series User Guide 161 Chapter 13 Remote Management Configuration ...
Page 176: ...P 660H HW T Series User Guide 175 Chapter 14 Universal Plug and Play UPnP ...
Page 182: ...P 660H HW T Series User Guide 181 Chapter 15 Logs Screens ...
Page 196: ...P 660H HW T Series User Guide 195 Chapter 16 Media Bandwidth Management Advanced Setup ...
Page 208: ...P 660H HW T Series User Guide 207 Chapter 17 Maintenance ...
Page 218: ...P 660H HW T Series User Guide 217 Chapter 19 Menu 1 General Setup ...
Page 222: ...P 660H HW T Series User Guide 221 Chapter 20 Menu 2 WAN Backup Setup ...
Page 226: ...P 660H HW T Series User Guide 225 Chapter 21 Menu 3 LAN Setup ...
Page 230: ...P 660H HW T Series User Guide 229 Chapter 22 Wireless LAN Setup ...
Page 236: ...P 660H HW T Series User Guide 235 Chapter 23 Internet Access ...
Page 250: ...P 660H HW T Series User Guide 249 Chapter 25 Static Route Setup ...
Page 254: ...P 660H HW T Series User Guide 253 Chapter 26 Bridging Setup ...
Page 270: ...P 660H HW T Series User Guide 269 Chapter 27 Network Address Translation NAT ...
Page 286: ...P 660H HW T Series User Guide 285 Chapter 29 Filter Configuration ...
Page 306: ...P 660H HW T Series User Guide 305 Chapter 32 System Information and Diagnosis ...
Page 318: ...P 660H HW T Series User Guide 317 Chapter 33 Firmware and Configuration File Maintenance ...
Page 324: ...P 660H HW T Series User Guide 323 Chapter 34 System Maintenance ...
Page 328: ...P 660H HW T Series User Guide 327 Chapter 35 Remote Management ...
Page 338: ...P 660H HW T Series User Guide 337 Chapter 36 IP Policy Routing ...
Page 342: ...P 660H HW T Series User Guide 341 Chapter 37 Call Scheduling ...
Page 358: ...P 660H HW T Series User Guide 357 Appendix A ...
Page 360: ...P 660H HW T Series User Guide 359 Appendix B ...
Page 384: ...P 660H HW T Series User Guide 383 Appendix D ...
Page 388: ...P 660H HW T Series User Guide 387 Appendix F ...
Page 394: ...P 660H HW T Series User Guide 393 Appendix G ...
Page 398: ...P 660H HW T Series User Guide 397 Appendix H ...
Page 401: ...P 660H HW T Series User Guide Appendix I 400 ...
Page 402: ...P 660H HW T Series User Guide 401 Appendix I ...
Page 456: ...P 660H HW T Series User Guide 455 Appendix M ...