Chapter 14 Troubleshooting
P-660RU-T v2 User’s Guide
117
5
Reset the device to its factory defaults, and try to access the ZyXEL Device with the
default IP address. See
6
If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• Try to access the ZyXEL Device using another service, such as Telnet. If you can access
the ZyXEL Device, check the remote management settings to find out why the ZyXEL
Device does not respond to HTTP.
• If your computer is connected to the
WAN
port or is connected wirelessly, use a computer
that is connected to an
ETHERNET
port.
V
I can see the Login screen, but I cannot log in to the ZyXEL Device.
1
Make sure you have entered the user name and password correctly. The default password
is
1234
. This field is case-sensitive, so make sure [Caps Lock] is not on.
2
You cannot log in to the web configurator while someone is using Telnet to access the
ZyXEL Device. Log out of the ZyXEL Device in the other session, or ask the person
who is logged in to log out.
3
Turn the ZyXEL Device off and on.
4
If this does not work, you have to reset the device to its factory defaults. See
.
V
I cannot Telnet to the ZyXEL Device.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
V
I cannot use FTP to upload / download the configuration file. / I cannot use FTP
to upload new firmware.
See the troubleshooting suggestions for
I cannot see or access the Login screen in the web
Ignore the suggestions about your browser.
14.3 Internet Access
V
I cannot access the Internet.
Summary of Contents for P-660RU-T3 V2
Page 2: ......
Page 7: ...Safety Warnings P 660RU T v2 User s Guide 7...
Page 8: ...Safety Warnings P 660RU T v2 User s Guide 8...
Page 10: ...Contents Overview P 660RU T v2 User s Guide 10...
Page 16: ...Table of Contents P 660RU T v2 User s Guide 16...
Page 20: ...List of Figures P 660RU T v2 User s Guide 20...
Page 23: ...23 PART I Introduction Introducing the ZyXEL Device 25 Introducing the Web Configurator 29...
Page 24: ...24...
Page 34: ...Chapter 2 Introducing the Web Configurator P 660RU T v2 User s Guide 34...
Page 35: ...35 PART II Wizard Wizard Setup 37...
Page 36: ...36...
Page 48: ...Chapter 3 Wizard Setup P 660RU T v2 User s Guide 48...
Page 50: ...50...
Page 52: ...Chapter 4 Password Setup P 660RU T v2 User s Guide 52...
Page 68: ...Chapter 6 WAN Setup P 660RU T v2 User s Guide 68...
Page 78: ...Chapter 10 Remote Management Configuration P 660RU T v2 User s Guide 78...
Page 90: ...Chapter 11 Universal Plug and Play UPnP P 660RU T v2 User s Guide 90...
Page 101: ...101 PART IV Maintenance and Troubleshooting Maintenance 103 Troubleshooting 115...
Page 102: ...102...
Page 120: ...120...
Page 124: ...Appendix A Product Specifications P 660RU T v2 User s Guide 124...
Page 156: ...Appendix E Virtual Circuit Topology P 660RU T v2 User s Guide 156...
Page 160: ...Appendix F Legal Information P 660RU T v2 User s Guide 160...