Prestige 2302RL Support Notes
All contents copyright (c) 2007 ZyXEL Communications Corporation.
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4.
Check if the modem’s MAC address' is valid.
5.
Check if the host name is correct. The host name is usually the text after the @ sign. For example,
@home
6.
Check if the user ID is valid. This is commonly used with the RR-Toshiba Authentication and
RR-Manager Authentication services.
If you are not able to get a WAN IP address from your ISP, check which authentication method your ISP uses
and configure the settings on the Prestige. The following sections describe how you can solve this problem.
1. If your ISP checks the MAC address
Some ISPs checks the user device (usually a computer) MAC address before assigning a WAN IP address. If
the MAC address matches one on the ISP’s system, the ISP sends an IP address to the user device and allows
Internet access. However, if the user connects another computer with a different MAC address directly to the
modem, the ISP discards any DHCP discovery packets from the un-authorized MAC address and no IP address
is assigned.
You can set the Prestige to copy the MAC address of the computer whose MAC address is authorized by the
ISP. The Prestige will use the copied MAC address as its WAN MAC address.
In SMT menu 2, enter the computer MAC address. The Prestige will use the copied MAC address as its
WAN MAC address and update SMT menu 24.1.
Menu 2 - WAN Setup
MAC Address:
Assigned By= IP address attached on LAN
IP Address=
192.168.1.33
Field settings:
Assigned By=, Select
IP address attached on LAN
.
IP Address=, Enter the IP address of the computer whose MAC address is authorized by the
ISP.
