ZyXEL Communications Prestige 630-C series, User Manual

Page 1: ...Prestige 630 C Series ADSL USB Modem User s Guide Macintosh OS 9 and X August 2003 ...

Page 2: ...ion of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patents rights of others ZyXEL further reserves the right to make changes in any products describ...

Page 3: ...ing conditions NOTE Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser To ob...

Page 4: ...that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipmen...

Page 5: ...requency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the...

Page 6: ...sales zyxel com tw 886 3 578 2439 ftp europe zyxel com ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan support zyxel com 1 800 255 4101 www us zycxel com NORTH AMERICA sales zyxel com ftp zyxel com support zyxel dk 45 3955 0700 www zyxel dk SCANDINAVIA sales zyxel dk 45 3955 0707 ftp zyxel dk ZyXEL Communications A S Columbusvej 5 2860 Soeborg Denmar...

Page 7: ...tems 3 1 3 2 Internet Account Information 3 1 3 3 Installing the Web Configurator Driver 3 2 Chapter 4 Introducing the Web Configurator 4 1 4 1 Making a DSL Connection 4 1 Chapter 5 Status Information 5 1 5 1 Prestige Status Information Overview 5 1 5 2 ADSL Status Information 5 1 5 3 Viewing LAN Status 5 3 5 4 Viewing PPP Interface Status 5 4 Chapter 6 Basic Configuration 6 1 6 1 Configuration Ov...

Page 8: ...oring Factory Defaults 7 9 7 10 Performing a Diagnostic Test 7 10 7 11 System Log 7 11 7 12 Making a DSL Connection with PPPoE 7 12 7 13 Uninstalling the Hardware and Driver 7 14 Chapter 8 Troubleshooting 8 1 Appendix A Setting up Your Computer s IP Address C Appendix B Virtual Circuit Topology G Index I ...

Page 9: ... 4 3 New Port Detected 4 2 Figure 4 4 Network TCP IP Tab 4 3 Figure 4 5 Home Page 4 4 Figure 5 1 ADSL Status 5 2 Figure 5 2 PPP Status 5 5 Figure 6 1 WAN Configuration 6 2 Figure 6 2 LAN Configuration 6 6 Figure 6 3 DNS Configuration 6 7 Figure 6 4 Save Settings 6 8 Figure 7 1 WAN Status 7 1 Figure 7 2 ATM Status 7 3 Figure 7 3 TCP Status 7 4 Figure 7 4 ADSL Configuration 7 6 Figure 7 5 Admin Pass...

Page 10: ...6 1 WAN Configuration 6 3 Table 6 2 WAN Configuration Options 6 4 Table 6 3 LAN Configuration 6 6 Table 6 4 DNS Configuration 6 8 Table 7 1 WAN Status 7 1 Table 7 2 ATM Status 7 3 Table 7 3 TCP Status 7 5 Table 7 4 ADSL Configuration 7 6 Table 7 5 Admin Password Configuration 7 7 Table 7 6 User Password Configuration 7 8 Table 7 7 Miscellaneous Configuration 7 9 Table 7 8 Diagnostic Test 7 10 Tabl...

Page 11: ...er to the product page at www zyxel com for information on product certifications ZyXEL Web Site The ZyXEL download library at www zyxel com contains additional support documentation as well as an online glossary of networking terms Help us help you E mail all User Guide related comments questions or suggestions for improvement to techwriters zyxel com tw or send regular mail to The Technical Writ...

Page 12: ...n then click or move your mouse pointer over Control Panels and then click or double click Modem Select or Choose means for you to use one of the predefined choices Button and field labels links and screen names are in Bold Times New Roman font Predefined choices are in Bold Arial font The ZyXEL Prestige 630 C Series ADSL USB Modem is also referred to as the modem the Prestige in this manual ...

Page 13: ...use where files and information are downloaded more frequently than uploaded Advantages of ADSL 1 ADSL provides a private unlike cable telephone and modem services where the line is shared dedicated and secure channel of communications between you and your service provider 2 Because your line is dedicated not shared transmission speeds are not affected by other users With cable modems transmission...

Page 14: ... easier Advantages of USB 1 There is no need for numerous different types of ports and connectors on your computer Modems printers joysticks keyboards mice audio devices CD ROMs digital cameras and other devices can all be connected through USB 2 With USB installing adapter cards changing dip switches and configuring IRQs Interrupt Requests does not require opening your computer 3 USB has data tra...

Page 15: ...The Web Configurator I P Pa ar rt t I I The Web Configurator This part covers configuring your Prestige using the Web Configurator ...

Page 16: ......

Page 17: ...use interface to configure your Prestige You can also configure the modem through the embedded web configurator which is totally independent of your operating system platform 1 2 Features This section describes the router s key features Compliant with Universal Serial Bus Specification Revision 1 1 USB bus powered an external power supply is not required Compatible with all G DMT compliant Central...

Page 18: ......

Page 19: ...e installation in case a specific file can not be found on your computer The back panel has two interfaces a USB and an ADSL port as shown in the following figure Figure 2 1 Back Panel Connections 2 1 1 USB Connectors See the following figure for an explanation of USB connectors This cable end will plug into your modem s USB port This cable end will plug into your computer s USB port Figure 2 2 US...

Page 20: ...der to plug a phone into the same ISDN or telephone line See the following figure Figure 2 3 Splitter You may opt to buy a telephone microfilter to install between the wall jack and your telephone s A microfilter acts as a low pass filter that screens out possible interference See the following figure Figure 2 4 Microfilter ...

Page 21: ...EDs Table 2 1 LED Descriptions LED FUNCTION DESCRIPTION USB USB Interface and Modem Power Connection This LED is off when the modem s USB port is not connected or not receiving power The LED is on when the USB is connected and receiving power This LED blinks during data transfer or whenever the DSL link is up DSL DSL Interface This LED is off when there is no DSL connection This LED is on when the...

Page 22: ......

Page 23: ...e 3 1 About This Mac The screens on your computer may differ slightly from the screens shown here depending on the version of your operating system 3 2 Internet Account Information You should have an Internet account already set up and been given most of the following information REQUIRED INFORMATION FILL IN THE BLANKS RFC CLIP Bridged IP over ATM RFC1483 PPPoA or PPPoE RFC Mode with Classical and...

Page 24: ...ernet drivers These refer to the underlying data transport protocols The RFC 1483 driver works as an always on account The PPPoA and PPPoE drivers function as dial up accounts When using the RFC 1483 driver select the mode that your ISP uses either Bridged IP or Routed IP The encapsulation type is also called multiplexing Your modem supports both LLC and VC MUX See the appendix for more informatio...

Page 25: ...allation Step 1 Close all Windows programs and applications Step 2 Insert the included CD into the CD ROM drive An icon for the CD appears Step 3 Double click the CD s icon Step 4 Copy the driver CMX 1 O X sit to the desktop and extract this sit file Step 5 The file install USB ADSL pkg and uninstall script will be created Step 6 Double click install USB ADSL pkg to install the driver Installation...

Page 26: ...tton to input an administrator password This password will be required every time changes need to be made to the Prestige Click OK Figure 3 3 Installation Authorization Step 8 After you log in you will see an Introduction screen Click Continue You will then see the Select a Destination window select a destination this must be on an actual physical hard drive on the Macintosh not a virtual drive an...

Page 27: ...DSL USB Modem Installing Your Modem 3 5 Figure 3 4 Select a Destination Drive Step 9 Click Install and then Continue Installation in the Installation Type window The driver will automatically install and your MAC will restart ...

Page 28: ......

Page 29: ...the embedded web configurator 4 1 Making a DSL Connection Use the following steps to configure your Macintosh when using the installed driver Step 1 Click the Apple icon and System Preferences Figure 4 1 Open System Preferences Step 2 Click Network Figure 4 2 System Preferences Step 3 A New Port Detected screen opens when the computer detects that the ADSL link is up Click OK ...

Page 30: ...rator Figure 4 3 New Port Detected Step 4 In the Network screen select Ethernet Adaptor en x in the Show field In the TCP IP tab select Using DHCP in the Configure field if you are using the bridged IP mode or Manually if you are using the routed IP mode Click Apply Now ...

Page 31: ...tep 5 Open your web browser and enter 10 0 0 2 as the address The following login prompt will appear Step 6 For administrative access type admin as the User ID and epicrouter as the Password For user access type user as the User ID and password as the Password You may change these at a later time Click OK ...

Page 32: ...ions Figure 4 5 Home Page To view information about your Prestige click the links under Status Click Home to return to the Home Page at any time To configure the Prestige click the links under Configuration If you logged in as an administrator you will have access to the links under Admin Privilege where you can do tasks such as modifying the ADSL configuration performing system tests and resettin...

Page 33: ...ibes how to view the Prestige s status information 5 1 Prestige Status Information Overview The web configurator allows you to view important status information about your Prestige by clicking the links under Status in the navigation panel 5 2 ADSL Status Information Click ADSL to view the ADSL STATUS screen as shown next ...

Page 34: ... Status LABEL DESCRIPTION ADSL Line State This is the current state of the ADSL line ADSL Modulation This field displays the ADSL modulation status for G dmt or T1 413 ADSL Annex Mode This displays the annex mode Annex A or Annex B ADSL Startup Attempts This displays the number of ADSL connection attempts Elapsed Time This is the time the modem has been in operation ...

Page 35: ...tude of the ADSL line signal between the transmitter Central Office DSLAM and the receiver the Prestige measured in dB It is measured by calculating the difference in dB between the signal power level received at the Prestige and the reference signal power level transmitted from the Central Office DSLAM Errored Seconds This is the number of errors Whenever a given second contains a CRC error that ...

Page 36: ...e above IP Address MAC Address This is the MAC address of your Prestige Number of Ethernet devices connected to the DHCP server This shows the number of devices that the Prestige s DHCP server can recognize IP Address This is the IP address of your computer in dotted decimal notation MAC Address This is corresponding subnet mask for the above IP Address USB Link Status This shows the status of the...

Page 37: ... interface Mode This is the PPP mode PPPoE or PPPoA Status This is the current status of the PPP connection Connected or Not Connected Pkts Sent This is the total number of packets sent Pkts Rcvd This is the total number of packets received Bytes Sent This is the total number of bytes sent Bytes Rcvd This is the total number of bytes received check the WAN configuration Click this link to go to th...

Page 38: ...b Configurator Table 5 3 PPP Status LABEL DESCRIPTION Connect Disconnect Choose Connect or Disconnect from the drop down list box to change the change the status of the PPP connection Execute Click the Execute button to connect or disconnect the PPP connection ...

Page 39: ...onfigure your Prestige s basic settings 6 1 Configuration Overview You can configure your Prestige for Internet access through the links under Configuration in the navigation panel 6 2 Configuring WAN Click WAN to configure your Prestige s WAN settings See Table 6 2 WAN Configuration Options for a list of options available ...

Page 40: ...Prestige 630 C Series ADSL USB Modem 6 2 Basic Configuration Figure 6 1 WAN Configuration The following table describes the fields in this screen ...

Page 41: ...here User Name Enter your ISP assigned user name Password Enter your ISP assigned password MRU The Maximum Receive Unit MRU indicates the maximum size of the PPP information field that this device can receive The default value is 1492 and is used in the beginning of the PPP negotiation During negotiation the peer will accept this MRU and will not send packets with information fields larger than th...

Page 42: ...tomatic Reconnect Select this check box to maintain PPP connection If the ISP shuts down the PPP connection it will automatically reconnect PPP session DHCP DHCP Client Enable Select Enabled or Disabled to change the status of the DHCP client Host Name If your ISP provided a host name enter it here Submit Click this button to submit the changes Reset Click this button to reset all values to their ...

Page 43: ...E LLC VC Mux 1483 Bridged Routed IP LLC 1483 Bridged Routed IP VC Mux Classical IP over ATM 1483 Bridged Routed IP LLC 1483 Bridged Routed IP VC Mux Classical IP over ATM Bridge Enabled Disabled Disabled Disabled PPP Service N A Provided by ISP N A N A PPP User Name N A Provided by ISP N A N A PPP Password N A Provided by ISP N A N A DHCP Client Enable Unchecked Unchecked Checked Unchecked 6 3 Con...

Page 44: ...IPTION IP Address Enter the LAN IP address of the modem in dotted decimal notation The default IP address is 10 0 0 2 If you change the LAN IP address you must to use the new IP address to access the web configurator Subnet Mask This is the subnet mask corresponding to the IP address above The default subnet mask is 2555 0 0 0 DHCP Server Select this checkbox to enable the DHCP server ...

Page 45: ...al IP addresses in total including 1 broadcast address and 1 LAN port IP address User Defined Start Address User Defined End Address If you selected User Defined in the DHCP address pool selection field above you must enter a start and end IP address The IP addresses in this range will be available to be assigned to hosts connected to your Prestige Lease Time The lease time is the amount of time a...

Page 46: ...se dynamically obtained DNS server information Use User Configured DNS Servers Only The DHCP server will select either the server configured in the Preferred DNS Server field or the server configured in the Alternate DNS Server field see below Auto Discovery User Configured The DNS proxy s table will store all the IP addresses of dynamically obtained and user configured DNS servers User Configurat...

Page 47: ...N Status Click WAN Status to view WAN related information and status of the WAN connection This is the same information that appears on the Home Page Figure 7 1 WAN Status The following table describes the fields in this screen Table 7 1 WAN Status LABEL DESCRIPTION IP Address This is the IP Address for the WAN interface Subnet Mask This is the subnet mask for the above IP address MAC Address This...

Page 48: ... Series ADSL USB Modem 7 2 Administrative Privileges Table 7 1 WAN Status LABEL DESCRIPTION Execute Click this button to release or renew the WAN IP address 7 3 ATM Status Click ATM Status to view ATM cell statistics ...

Page 49: ...gmt Cells This is the total number of management cells received Tx CLP0 Cells This refers to the number of cells transmitted with the CLP bit in the header set to zero Rx CLP0 Cells This refers to the number of cells received with the CLP bit in the header set to zero Tx CLP1 Cells This refers to the number of cells transmitted with the CLP bit in the header set to one Rx CLP1 Cells This refers to...

Page 50: ...Prestige 630 C Series ADSL USB Modem 7 4 Administrative Privileges Figure 7 3 TCP Status The following table describes the fields in this screen ...

Page 51: ...and received out of order Out of Order Bytes This is the total number of bytes that were sent and received out of order Packets discarded for bad checksum This is the total number of packets discarded because of having a bad checksum Packets discarded for bad header offset This is the total number of packets discarded because of having a bad header offset Packets discarded because too short This i...

Page 52: ... dmt first Autosense T1 413 first G dmt G lite T1 413 G dmt G lite Wiring Selection Make a wiring selection for the RJ 11 port Tip Ring is the default for the board without the inner outer pair relay The other choices are A A1 and Auto Bit Swapping No system reboot needed Select Enabled or Disabled to activate or deactivate upstream bit swapping Submit Click this button to submit the changes Reset...

Page 53: ...or login The password may be up to 65 characters long and may not include an ampersand For FTP to work the password needs to be at least 8 characters Retype Password Retype the password to confirm Submit Click this button to submit the changes Reset Click this button to reset all values to their defaults 7 7 User Password Configuration Click User under Password Configuration to change your Prestig...

Page 54: ...ogin The password may be up to 65 characters long and may not include an ampersand Retype Password Retype the password Submit Click this button to submit the changes Reset Click this button to reset all values to their defaults 7 8 Miscellaneous Configuration Click Misc Configuration to configure additional HTTP and PPP settings Figure 7 7 Miscellaneous Configuration The following table describes ...

Page 55: ...ter the corresponding subnet mask for the above IP address HTTP server port This field allows you to specify a port for the Web server For example when set to 1001 the HTTP server address for the LAN side is http 10 0 0 2 1001 where 10 0 0 2 is the default IP Address PPP disconnect on LAN probe timeout Select Enabled to allow the PPP session to timeout see section 6 1 Select Disabled to prevent di...

Page 56: ...nk to view a description of each test Figure 7 9 Diagnostic Test The following table describes the fields in this screen Table 7 8 Diagnostic Test LABEL DESCRIPTION Checking USB Connection Testing USB Connection This test checks if the USB connection or port is working properly Checking ADSL Connection Testing ADSL Synchronization This test checks your Prestige to see if it can successfully negoti...

Page 57: ...a PPPoE server Test PPPoPvc 0 PPP layer connection This test returns PASS if your login name and password have passed authentication with your service provider This test returns SKIPPED if the PPPoE connection test does not return PASS and your Prestige is configured with PPPoE encapsulation Test PPPoPvc 0 IP connect to PPP This test returns PASS if your Prestige has been assigned a valid IP addre...

Page 58: ... Use the following steps to configure your Macintosh when using PPPoE PPPoE is a dial up connection so you configure the driver and create a dial up connection to use Step 1 Click the Apple icon and System Preferences and then Networking see Figure 4 1 and Figure 4 2 Step 2 A New Port Detected screen opens when the computer detects that the ADSL link is up Click OK see Figure 4 3 Step 3 In the Net...

Page 59: ...Prestige 630 C Series ADSL USB Modem Administrative Privileges 7 13 Figure 7 11 Network PPPoE Tab Step 4 Click the menu bar icon and select Connect Figure 7 12 PPPoE Icon Connect ...

Page 60: ...t is recommended that you save and close all other running programs before uninstalling the modem driver Step 1 Open the drive you selected during installation see section 3 3 Step 2 Double click the Uninstall icon Step 3 If your computer prompts you to confirm the selection click Yes You may need to enter a password if the administrator who installed the Prestige requires one Step 4 Restart your ...

Page 61: ...efully follow the instructions in this User s Guide to uninstall and reinstall the software driver I cannot access the Prestige on my computer Make sure the modem s USB port is connected to your computer s USB port Restart your computer I cannot connect to the Internet Make sure the ADSL port is properly connected to the telephone wall jack Select Connect Disconnect from the menu at the top of you...

Page 62: ......

Page 63: ...up Your Computer s IP Address Follow the steps to set up your USB computer to use a static IP address given by your ISP Steps and screen shots may vary depending on the version of Macintosh Macintosh OS 9 1 Click the Apple menu Control Panel and double click TCP IP to open the TCP IP Control Panel ...

Page 64: ...ed settings do the following From the Configure box select Manually Type your IP address in the IP Address box Type your subnet mask in the Subnet mask box Type the IP address of your Prestige in the Router address box 5 Close the TCP IP Control Panel 6 Click Save if prompted to save changes to your configuration 7 Turn on your Prestige and restart your computer if prompted Check your TCP IP prope...

Page 65: ...ist Click the TCP IP tab 3 For dynamically assigned settings select Using DHCP from the Configure list 4 For statically assigned settings do the following From the Configure box select Manually Type your IP address in the IP Address box Type your subnet mask in the Subnet mask box Type the IP address of your Prestige in the Router address box 5 Click Apply Now and close the window 6 Turn on your P...

Page 66: ......

Page 67: ... between circuit end points Diagram 1 Virtual Circuit Topology Think of a virtual path as a cable that contains a bundle of wires The cable connects two points and wires within the cable provide individual circuits between the two points In an ATM cell header a VPI Virtual Path Identifier identifies a link formed by a virtual path a VCI Virtual Channel Identifier identifies a channel within a virt...

Page 68: ......

Page 69: ... Statement v I Information for Canadian Users iv Caution iv Note iv L LEDs 2 1 Limited Warranty iii M Macintosh Configuration 4 1 Microfilter 2 2 N Needed Information 3 1 O Online Registration iii Operating Systems 3 1 P Packing List Card xi PAP 6 4 Power Supply 1 1 Private xiii R Read Me First xi Related Documentation xi Repair iii RFC 1483 3 2 RFC1483 4 1 RJ 11 1 1 S Secure Channel xiii Service ...