Chapter 48 Troubleshooting
UAG5100 User’s Guide
488
password(s), you can reset the UAG to its factory-default settings. Any configuration files or shell
scripts that you saved on the UAG should still be available afterwards.
Use the following procedure to reset the UAG to its factory-default settings. This overwrites the
settings in the startup-config.conf file with the settings in the system-default.conf file.
Note: This procedure removes the current configuration.
If you want to reboot the device without changing the current configuration, see
.
1
Make sure the SYS LED is on and not blinking.
2
Press the RESET button and hold it until the SYS LED begins to blink. (This usually takes about five
seconds.)
3
Release the RESET button, and wait for the UAG to restart.
You should be able to access the UAG using the default settings.
48.2 Getting More Troubleshooting Help
Search for support information for your model at www.zyxel.com for more troubleshooting
suggestions.