Chapter 35 Troubleshooting
VES-1616F-3x Series User’s Guide
268
35.3 Problem with the VDSL Connection
35.3.1 Pop-up Windows, JavaScripts and Java Permissions
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device.
• JavaScripts (enabled by default).
• Java permissions (enabled by default).
"
Internet Explorer 6 screens are used here. Screens for other Internet Explorer
versions may vary.
35.3.1.1 Internet Explorer Pop-up Blockers
You may have to disable pop-up blocking to log into your device.
Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or
allow pop-up blocking and create an exception for your device’s IP address.
35.3.1.1.1 Disable pop-up Blockers
1
In Internet Explorer, select
Tools
,
Pop-up Blocker
and then select
Turn Off Pop-up
Blocker
.
Table 89
Troubleshooting VDSL Connection
PROBLEM
CORRECTIVE ACTION
The VDSL link
is down.
Make sure the VDSL port is activated.
Check the port connection. Make sure the cable is faulty.
The VDSL port may be faulty. Try connecting to a different VDSL port on the switch.
The target transmission rate(s) may be too high. Set the switch to use a lower link
transmission rate.
The CPE device may be faulty. Try connecting another CPE device to the VDSL port.
Cannot send
traffic over the
VDSL link.
Make sure the VDSL port is activated and that the physical link status is up.
Check that the traffic on this VDSL port is not blocked by the filter settings on the
switch.
Check the MAC address learning limitation on the VDSL port. Make sure the
maximum number of MAC address is not reached or turn off this feature.
Make sure the VDSL client IP address is configured correctly.
Check the VLAN settings on the switch. Make sure the VLAN group, VLAN ID and
egress settings are correct on the VDSL port.
Summary of Contents for VDSL SWITCH VES-1616F-3X
Page 1: ...www zyxel com VES 1616F 3x Series VDSL Switch User s Guide Version 3 60 5 2007 Edition 2 ...
Page 2: ......
Page 7: ...Safety Warnings VES 1616F 3x Series User s Guide 7 ...
Page 8: ...Safety Warnings VES 1616F 3x Series User s Guide 8 ...
Page 28: ...List of Tables VES 1616F 3x Series User s Guide 28 ...
Page 30: ...30 ...
Page 34: ...Chapter 1 Getting to Know Your Switch VES 1616F 3x Series User s Guide 34 ...
Page 42: ...Chapter 3 Hardware Overview VES 1616F 3x Series User s Guide 42 ...
Page 44: ...44 ...
Page 62: ...Chapter 5 System Status and Port Statistics VES 1616F 3x Series User s Guide 62 ...
Page 84: ...Chapter 6 Basic Setting VES 1616F 3x Series User s Guide 84 ...
Page 86: ...86 ...
Page 106: ...Chapter 10 Spanning Tree Protocol VES 1616F 3x Series User s Guide 106 ...
Page 120: ...Chapter 15 Port Authentication VES 1616F 3x Series User s Guide 120 ...
Page 126: ...Chapter 17 Queuing Method VES 1616F 3x Series User s Guide 126 ...
Page 131: ...Chapter 18 Classifier VES 1616F 3x Series User s Guide 131 Figure 51 Classifier Example ...
Page 132: ...Chapter 18 Classifier VES 1616F 3x Series User s Guide 132 ...
Page 138: ...Chapter 19 Policy VES 1616F 3x Series User s Guide 138 Figure 53 Policy Example ...
Page 144: ...Chapter 20 VLAN Stacking VES 1616F 3x Series User s Guide 144 ...
Page 156: ...Chapter 21 Multicast VES 1616F 3x Series User s Guide 156 ...
Page 160: ...Chapter 22 Differentiated Services VES 1616F 3x Series User s Guide 160 ...
Page 161: ...161 PART IV Routing Protocol Static Route 163 DHCP Relay 165 ...
Page 162: ...162 ...
Page 168: ...168 ...
Page 178: ...Chapter 25 Maintenance VES 1616F 3x Series User s Guide 178 ...
Page 192: ...Chapter 27 Diagnostic VES 1616F 3x Series User s Guide 192 ...
Page 196: ...Chapter 28 Syslog VES 1616F 3x Series User s Guide 196 ...
Page 202: ...Chapter 29 Cluster Management VES 1616F 3x Series User s Guide 202 ...
Page 208: ...208 ...
Page 242: ...Chapter 32 Introducing the Commands VES 1616F 3x Series User s Guide 242 ...
Page 266: ...Chapter 34 IEEE 802 1Q Tagged VLAN Commands VES 1616F 3x Series User s Guide 266 ...
Page 274: ...Chapter 35 Troubleshooting VES 1616F 3x Series User s Guide 274 ...
Page 282: ...Chapter 36 Product Specifications VES 1616F 3x Series User s Guide 282 ...
Page 284: ...284 ...
Page 298: ...Appendix B Legal Information VES 1616F 3x Series User s Guide 298 ...