VES-1616F-3x Series User’s Guide
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H A P T E R
35
Troubleshooting
This chapter covers potential problems and possible remedies.
35.1 Problems Starting Up the Switch
35.2 Problems Accessing the Switch
Table 87
Troubleshooting the Start-Up of Your Switch
PROBLEM
CORRECTIVE ACTION
None of the LEDs
turn on when you
turn on the switch.
Check the power connection and make sure the power source is turned on.
If the error persists, you may have a hardware problem. In this case, you should
contact your vendor.
Table 88
Troubleshooting Accessing the Switch
PROBLEM
CORRECTIVE ACTION
I cannot
access the
switch using
Telnet.
Make sure the ports are properly connected.
You may have exceeded the maximum number of concurrent Telnet sessions. Close
other Telnet session(s) or try connecting again later.
Check that you have enabled Telnet service access. If you have configured a secured
client IP address, your computer’s IP address must match it. Refer to the chapter on
access control for details.
I cannot
access the
web
configurator.
The administrator username is “admin”. The default administrator password is “1234”.
The username and password are case-sensitive. Make sure that you enter the correct
password and username using the proper casing. If you have changed the password
and have now forgotten it, you will need to upload the default configuration file. This
restores all of the factory defaults including the password.
If you have configured more than one IP interface, make sure another administrator is
NOT logged into the web configurator on a different IP interface using the same
account.
Check that you have enabled web service access. If you have configured a secured
client IP address, your computer’s IP address must match it. Refer to the chapter on
access control for details.
Your computer’s and the switch’s IP addresses must be on the same subnet.
See the following section to check that pop-up windows, JavaScripts and Java
permissions are allowed.
Summary of Contents for VDSL SWITCH VES-1616F-3X
Page 1: ...www zyxel com VES 1616F 3x Series VDSL Switch User s Guide Version 3 60 5 2007 Edition 2 ...
Page 2: ......
Page 7: ...Safety Warnings VES 1616F 3x Series User s Guide 7 ...
Page 8: ...Safety Warnings VES 1616F 3x Series User s Guide 8 ...
Page 28: ...List of Tables VES 1616F 3x Series User s Guide 28 ...
Page 30: ...30 ...
Page 34: ...Chapter 1 Getting to Know Your Switch VES 1616F 3x Series User s Guide 34 ...
Page 42: ...Chapter 3 Hardware Overview VES 1616F 3x Series User s Guide 42 ...
Page 44: ...44 ...
Page 62: ...Chapter 5 System Status and Port Statistics VES 1616F 3x Series User s Guide 62 ...
Page 84: ...Chapter 6 Basic Setting VES 1616F 3x Series User s Guide 84 ...
Page 86: ...86 ...
Page 106: ...Chapter 10 Spanning Tree Protocol VES 1616F 3x Series User s Guide 106 ...
Page 120: ...Chapter 15 Port Authentication VES 1616F 3x Series User s Guide 120 ...
Page 126: ...Chapter 17 Queuing Method VES 1616F 3x Series User s Guide 126 ...
Page 131: ...Chapter 18 Classifier VES 1616F 3x Series User s Guide 131 Figure 51 Classifier Example ...
Page 132: ...Chapter 18 Classifier VES 1616F 3x Series User s Guide 132 ...
Page 138: ...Chapter 19 Policy VES 1616F 3x Series User s Guide 138 Figure 53 Policy Example ...
Page 144: ...Chapter 20 VLAN Stacking VES 1616F 3x Series User s Guide 144 ...
Page 156: ...Chapter 21 Multicast VES 1616F 3x Series User s Guide 156 ...
Page 160: ...Chapter 22 Differentiated Services VES 1616F 3x Series User s Guide 160 ...
Page 161: ...161 PART IV Routing Protocol Static Route 163 DHCP Relay 165 ...
Page 162: ...162 ...
Page 168: ...168 ...
Page 178: ...Chapter 25 Maintenance VES 1616F 3x Series User s Guide 178 ...
Page 192: ...Chapter 27 Diagnostic VES 1616F 3x Series User s Guide 192 ...
Page 196: ...Chapter 28 Syslog VES 1616F 3x Series User s Guide 196 ...
Page 202: ...Chapter 29 Cluster Management VES 1616F 3x Series User s Guide 202 ...
Page 208: ...208 ...
Page 242: ...Chapter 32 Introducing the Commands VES 1616F 3x Series User s Guide 242 ...
Page 266: ...Chapter 34 IEEE 802 1Q Tagged VLAN Commands VES 1616F 3x Series User s Guide 266 ...
Page 274: ...Chapter 35 Troubleshooting VES 1616F 3x Series User s Guide 274 ...
Page 282: ...Chapter 36 Product Specifications VES 1616F 3x Series User s Guide 282 ...
Page 284: ...284 ...
Page 298: ...Appendix B Legal Information VES 1616F 3x Series User s Guide 298 ...