VMG1312-B Series User’s Guide
289
C
H A P T E R
3 6
Troubleshooting
This chapt er offers som e suggest ions t o solve problem s you m ight encount er. The pot ent ial
problem s are divided int o t he following cat egories.
•
Power, Hardware Connect ions, and LEDs
•
•
•
•
•
36.1 Power, Hardware Connections, and LEDs
The Device does not t ur n on. None of t he LEDs t ur n on.
1
Make sure t he Device is t urned on.
2
Make sure you are using t he power adapt or or cord included wit h t he Device.
3
Make sure t he power adapt or or cord is connect ed t o t he Device and plugged in t o an appropriat e
power source. Make sure t he power source is t urned on.
4
Turn t he Device off and on.
5
I f t he problem cont inues, cont act t he vendor.
One of t he LEDs does not behave as ex pect ed.
1
Make sure you underst and t he norm al behavior of t he LED. See
2
Check t he hardware connect ions.
3
I nspect your cables for dam age. Cont act t he vendor t o replace any dam aged cables.
4
Turn t he Device off and on.
Summary of Contents for VMG1312-B Series
Page 4: ...Contents Overview VMG1312 B Series User s Guide 4 Troubleshooting 289 ...
Page 14: ...Table of Contents VMG1312 B Series User s Guide 14 ...
Page 15: ...15 PART I User s Guide ...
Page 16: ...16 ...
Page 30: ...Chapter 2 The Web Configurator VMG1312 B Series User s Guide 30 ...
Page 35: ...Chapter 4 Tutorials VMG1312 B Series User s Guide 35 7 Click Apply to save your settings ...
Page 77: ...77 PART II Technical Reference ...
Page 78: ...78 ...
Page 166: ...Chapter 9 Routing VMG1312 B Series User s Guide 166 ...
Page 184: ...Chapter 10 Quality of Service QoS VMG1312 B Series User s Guide 184 ...
Page 210: ...Chapter 13 Interface Group VMG1312 B Series User s Guide 210 ...
Page 226: ...Chapter 15 Firewall VMG1312 B Series User s Guide 226 ...
Page 232: ...Chapter 17 Parental Control VMG1312 B Series User s Guide 232 ...
Page 242: ...Chapter 19 Certificates VMG1312 B Series User s Guide 242 ...
Page 246: ...Chapter 20 Log VMG1312 B Series User s Guide 246 ...
Page 250: ...Chapter 21 Traffic Status VMG1312 B Series User s Guide 250 ...
Page 256: ...Chapter 24 IGMP Status VMG1312 B Series User s Guide 256 ...
Page 260: ...Chapter 25 xDSL Statistics VMG1312 B Series User s Guide 260 ...
Page 262: ...Chapter 26 User Account VMG1312 B Series User s Guide 262 ...
Page 268: ...Chapter 29 TR 064 VMG1312 B Series User s Guide 268 ...
Page 272: ...Chapter 30 Time Settings VMG1312 B Series User s Guide 272 ...
Page 278: ...Chapter 32 Logs Setting VMG1312 B Series User s Guide 278 ...
Page 296: ...Chapter 36 Troubleshooting VMG1312 B Series User s Guide 296 ...
Page 336: ...Appendix C Pop up Windows JavaScripts and Java Permissions VMG1312 B Series User s Guide 336 ...
Page 350: ...Appendix D Wireless LANs VMG1312 B Series User s Guide 350 ...
Page 374: ...VMG1312 B Series User s Guide 374 Index ...