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Chapter 19 Auto-Attendant
X2002 User’s Guide
301
19.4 Technical Reference
The following section contains additional technical information about the X2002
features described in this chapter.
Recording Auto-Attendant Audio Files
Follow the steps in this section to record audio files for use by an auto-attendant.
Note: The example shown here uses the components available in the Microsoft
Windows 2000 operating system to create the audio files. Use this section as a
guideline only.
Note: Make sure you have a microphone connected to your computer or that your
system has an internal microphone (and that it is enabled).
Time
Enter the time range in one of six available fields for this scheduled
greeting to be played. Time should be entered using 24-hr notation and
the two times separated by a hyphen (hh:mm-hh:mm).
For example:
Audio File
Upload
Click
Browse
to locate an audio file to be used as the temporary auto-
attendant greeting message, and
Upload
to copy it to IP-PBX.
The audio files you upload must meet the following criteria:
• G.711 format voice file (*.wav), µ-law 8-bit mono mode.
• Size limit of a single announcement cannot exceed 1 MB.
• Size limit of all voice files is 10 Mb per X2002.
Audio File
State
This indicates whether an audio file has been uploaded to the X2002 or
not. You can also
Playback
the audio file to hear how it sounds.
Apply
Click this to save your changes.
Cancel
Click this to go back to the previous screen without saving your
changes.
Table 107
Greetings Setting (continued)
LABEL
DESCRIPTION
Summary of Contents for X2002
Page 2: ......
Page 24: ...Table of Contents X2002 User s Guide 24...
Page 25: ...25 PART I User s Guide...
Page 26: ...26...
Page 40: ...Chapter 2 How It Works X2002 User s Guide 40...
Page 99: ...99 PART II Technical Reference...
Page 100: ...100...
Page 124: ...Chapter 5 Network Deployment X2002 User s Guide 124...
Page 166: ...Chapter 7 Auto Provision X2002 User s Guide 166...
Page 170: ...Chapter 8 QoS X2002 User s Guide 170...
Page 248: ...Chapter 16 Click To Talk Group X2002 User s Guide 248...
Page 252: ...Chapter 17 Group Access Code X2002 User s Guide 252...
Page 304: ...Chapter 19 Auto Attendant X2002 User s Guide 304...
Page 312: ...Chapter 20 LCR X2002 User s Guide 312...
Page 346: ...Chapter 22 Call Services X2002 User s Guide 346...
Page 380: ...Chapter 25 Status Observation X2002 User s Guide 380...
Page 402: ...Chapter 27 Call Detail Record CDR X2002 User s Guide 402...
Page 410: ...Chapter 28 ACD Logs X2002 User s Guide 410...
Page 416: ...Chapter 29 Administrator Accounts X2002 User s Guide 416...
Page 424: ...Chapter 30 Diagnostics X2002 User s Guide 424...
Page 426: ...Chapter 31 X2002 User s Guide 426...
Page 446: ...Chapter 32 Remote Management X2002 User s Guide 446...
Page 448: ...Chapter 33 TFTP Management X2002 User s Guide 448...
Page 462: ...Chapter 35 License Control X2002 User s Guide 462...
Page 482: ...Chapter 36 Web Portal X2002 User s Guide 482...
Page 508: ...Chapter 39 Product Specifications X2002 User s Guide 508...
Page 548: ...Appendix C Legal Information X2002 User s Guide 548...
Page 562: ...Index X2002 User s Guide 562...