Chapter 21 Group Management
X2002 User’s Guide
316
Managing Outbound Line Groups
Outbound line groups include SIP, FXO, ISDN PRI/BRI Trunks and Trusted Peers as
defined in
. For management purposes the X2002 grants
rights to calls coming in via these channels based on the outbound line group they
are part of. You can manage incoming calls by associating (linking) outbound line
groups with:
•
Authority Groups
- When you create an outbound line group it is by default
linked to all authority groups created on the X2002. This means that calls
coming in via this outbound line group are authorized to call any extension
created on the X2002. You can remove the link from an outbound line group to
an authority group to stop incoming calls from an outbound line group from
going to a specific authority group.
Note: You must also configure auto-attendant settings before calls coming in from
outside lines can call the extensions created on the X2002. See
The following example shows a configuration with three outbound line groups.
ITSP
represents a SIP trunk to your VoIP service provider.
PSTN
represents a
link to your local traditional telephone service provider and
TrustedPeer
is a
connection to your branch office. Incoming calls from
ITSP
and from
PSTN
are
allowed to only reach extensions of your sales team (
AG1
). Calls coming in from
TrustedPeer
are allowed to reach the extensions of both the sales (
AG1
) and
research (
AG2
) departments. This configuration is accomplished by removing
the association to
AG2
from the
ITSP
and
PSTN
outbound line groups.
Figure 187
Group Management - Outbound Line Group to Authority Group
Sales
Research
AG2
AG1
Internet
ITSP
PSTN
TrustedPeer
/ ISDN
Summary of Contents for X2002
Page 2: ......
Page 24: ...Table of Contents X2002 User s Guide 24...
Page 25: ...25 PART I User s Guide...
Page 26: ...26...
Page 40: ...Chapter 2 How It Works X2002 User s Guide 40...
Page 99: ...99 PART II Technical Reference...
Page 100: ...100...
Page 124: ...Chapter 5 Network Deployment X2002 User s Guide 124...
Page 166: ...Chapter 7 Auto Provision X2002 User s Guide 166...
Page 170: ...Chapter 8 QoS X2002 User s Guide 170...
Page 248: ...Chapter 16 Click To Talk Group X2002 User s Guide 248...
Page 252: ...Chapter 17 Group Access Code X2002 User s Guide 252...
Page 304: ...Chapter 19 Auto Attendant X2002 User s Guide 304...
Page 312: ...Chapter 20 LCR X2002 User s Guide 312...
Page 346: ...Chapter 22 Call Services X2002 User s Guide 346...
Page 380: ...Chapter 25 Status Observation X2002 User s Guide 380...
Page 402: ...Chapter 27 Call Detail Record CDR X2002 User s Guide 402...
Page 410: ...Chapter 28 ACD Logs X2002 User s Guide 410...
Page 416: ...Chapter 29 Administrator Accounts X2002 User s Guide 416...
Page 424: ...Chapter 30 Diagnostics X2002 User s Guide 424...
Page 426: ...Chapter 31 X2002 User s Guide 426...
Page 446: ...Chapter 32 Remote Management X2002 User s Guide 446...
Page 448: ...Chapter 33 TFTP Management X2002 User s Guide 448...
Page 462: ...Chapter 35 License Control X2002 User s Guide 462...
Page 482: ...Chapter 36 Web Portal X2002 User s Guide 482...
Page 508: ...Chapter 39 Product Specifications X2002 User s Guide 508...
Page 548: ...Appendix C Legal Information X2002 User s Guide 548...
Page 562: ...Index X2002 User s Guide 562...