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Chapter 2 How It Works
X2002 User’s Guide
37
can assign a different auto-attendant for each incoming line. Assign one auto-
attendant for general calls to the extensions in your organization (for example
AA1
) and one auto-attendant for direct routing to a FAX machine (for example
FAX
).
Figure 6
Auto-Attendant
2.2 Internal Call Routing
Internal call routing refers to calls between extensions on the X2002. People
simply dial the extension they want to call. The X2002 checks to see if the number
dialed is an existing extension and forwards the call to that extension. The X2002
by default allows people with extensions from one authority group to call
extensions in another authority group. You can, however, block calls between
authority groups if your organization requires such a setting.
The configuration requirement for setting up internal call routing are:
1
Create an authority group.
2
Create extensions in the authority group.
AA1
FAX
1001
1002
1003
2001
555-0001
555-0002
Please dial the
extension you
would like to
reach.
Summary of Contents for X2002
Page 2: ......
Page 24: ...Table of Contents X2002 User s Guide 24...
Page 25: ...25 PART I User s Guide...
Page 26: ...26...
Page 40: ...Chapter 2 How It Works X2002 User s Guide 40...
Page 99: ...99 PART II Technical Reference...
Page 100: ...100...
Page 124: ...Chapter 5 Network Deployment X2002 User s Guide 124...
Page 166: ...Chapter 7 Auto Provision X2002 User s Guide 166...
Page 170: ...Chapter 8 QoS X2002 User s Guide 170...
Page 248: ...Chapter 16 Click To Talk Group X2002 User s Guide 248...
Page 252: ...Chapter 17 Group Access Code X2002 User s Guide 252...
Page 304: ...Chapter 19 Auto Attendant X2002 User s Guide 304...
Page 312: ...Chapter 20 LCR X2002 User s Guide 312...
Page 346: ...Chapter 22 Call Services X2002 User s Guide 346...
Page 380: ...Chapter 25 Status Observation X2002 User s Guide 380...
Page 402: ...Chapter 27 Call Detail Record CDR X2002 User s Guide 402...
Page 410: ...Chapter 28 ACD Logs X2002 User s Guide 410...
Page 416: ...Chapter 29 Administrator Accounts X2002 User s Guide 416...
Page 424: ...Chapter 30 Diagnostics X2002 User s Guide 424...
Page 426: ...Chapter 31 X2002 User s Guide 426...
Page 446: ...Chapter 32 Remote Management X2002 User s Guide 446...
Page 448: ...Chapter 33 TFTP Management X2002 User s Guide 448...
Page 462: ...Chapter 35 License Control X2002 User s Guide 462...
Page 482: ...Chapter 36 Web Portal X2002 User s Guide 482...
Page 508: ...Chapter 39 Product Specifications X2002 User s Guide 508...
Page 548: ...Appendix C Legal Information X2002 User s Guide 548...
Page 562: ...Index X2002 User s Guide 562...