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Chapter 27 Call Detail Record (CDR)
X2002 User’s Guide
399
Direction
Specify the types of calls you want to view based on the source and
destination of the calls. You can choose one or more of the available
source - destination combinations:
•
extension / extension
- to view internal calls; those made from
one extension to another extension on the X2002.
•
extension / outbound
- to view calls from within your organization
made to the outside world via one of the outbound lines.
•
outbound / extension
- to view calls from the outside world to
extensions configured on the X2002.
•
outbound / outbound
- to view calls that come in from an
outbound line and are routed back to the outside world via another
outbound line.
Call Time
Call time is the time from when a caller finishes dialing a number until
one of the parties hangs up.
Enter the range of seconds, minutes or hours to specify the length of
calls that you want to search for. If you leave this field blank, then the
length of the call will not be considered as a search criterion, in other
words calls of all length duration are displayed unless limited by other
search criteria.
Talk Time
Talk time is the time from when a callee picks up an incoming call until
one of the parties hangs up.
Enter the range of seconds, minutes or hours to specify the length of
calls that you want to search for. If you leave this field blank, then the
length of the call will not be considered as a search criterion, in other
words calls of all length duration are displayed unless limited by other
search criteria.
Caller Group
Type the name of the authority group or outbound line group for which
you want to search the call detail record. Use the drop down listbox to
choose
Totally Match
, if you want to display only call records that
exactly match the criteria you type or select
Partially Match
, if you
want to enter only a part of the group name that you want to search for.
Alternatively, use the
button to select the outbound line group or
authority group configured on the X2002 that you want to use as your
search criterion.
Channel
Type the name of the type of channel for which you want to search the
call detail record. The channels can be either FXS extensions, FXO
outbound channels, or SIP based connections. Use the drop down
listbox to choose
Totally Match
, if you want to display only call records
that exactly match the criteria you type in or select
Partially Match
if
you want to enter only a part of the group name that you want to
search for. Alternatively, use the
button to select the channel
configured on the X2002 that you want to use as your search criterion.
Next use the drop down list box to select whether you want to search
calls originating from this channel (
SRC.
), terminating via this channel
(
Dest.
) or both (
Both
).
Caller Number
Type the telephone number of the caller for which you want to search
the call detail record. Use the drop down listbox to choose
Totally
Match
, if you want to display only call records that exactly match the
criteria you type in or select
Partially Match,
if you want to enter only
a part of the telephone number to search for.
Table 158
Query (continued)
LABEL
DESCRIPTION
Summary of Contents for X2002
Page 2: ......
Page 24: ...Table of Contents X2002 User s Guide 24...
Page 25: ...25 PART I User s Guide...
Page 26: ...26...
Page 40: ...Chapter 2 How It Works X2002 User s Guide 40...
Page 99: ...99 PART II Technical Reference...
Page 100: ...100...
Page 124: ...Chapter 5 Network Deployment X2002 User s Guide 124...
Page 166: ...Chapter 7 Auto Provision X2002 User s Guide 166...
Page 170: ...Chapter 8 QoS X2002 User s Guide 170...
Page 248: ...Chapter 16 Click To Talk Group X2002 User s Guide 248...
Page 252: ...Chapter 17 Group Access Code X2002 User s Guide 252...
Page 304: ...Chapter 19 Auto Attendant X2002 User s Guide 304...
Page 312: ...Chapter 20 LCR X2002 User s Guide 312...
Page 346: ...Chapter 22 Call Services X2002 User s Guide 346...
Page 380: ...Chapter 25 Status Observation X2002 User s Guide 380...
Page 402: ...Chapter 27 Call Detail Record CDR X2002 User s Guide 402...
Page 410: ...Chapter 28 ACD Logs X2002 User s Guide 410...
Page 416: ...Chapter 29 Administrator Accounts X2002 User s Guide 416...
Page 424: ...Chapter 30 Diagnostics X2002 User s Guide 424...
Page 426: ...Chapter 31 X2002 User s Guide 426...
Page 446: ...Chapter 32 Remote Management X2002 User s Guide 446...
Page 448: ...Chapter 33 TFTP Management X2002 User s Guide 448...
Page 462: ...Chapter 35 License Control X2002 User s Guide 462...
Page 482: ...Chapter 36 Web Portal X2002 User s Guide 482...
Page 508: ...Chapter 39 Product Specifications X2002 User s Guide 508...
Page 548: ...Appendix C Legal Information X2002 User s Guide 548...
Page 562: ...Index X2002 User s Guide 562...