ZyWALL 70 User’s Guide
Customer Support
7
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
SUPPORT E-MAIL
TELEPHONE
A
WEB SITE
REGULAR MAIL
SALES E-MAIL
FAX
FTP SITE
CORPORATE
HEADQUARTERS
(WORLDWIDE)
support@zyxel.com.tw
+886-3-578-3942
www.zyxel.com
www.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
sales@zyxel.com.tw
+886-3-578-2439
ftp.zyxel.com
ftp.europe.zyxel.com
CZECH REPUBLIC
info@cz.zyxel.com
+420 241 091 350
www.zyxel.cz
ZyXEL Communications
Czech s.r.o.
Modranská 621
143 01 Praha 4 - Modrany
Ceská Republika
info@cz.zyxel.com
+420 241 091 359
DENMARK
support@zyxel.dk
+45 39 55 07 00
www.zyxel.dk
ZyXEL Communications A/S
Columbusvej 5
2860 Soeborg
Denmark
sales@zyxel.dk
+45 39 55 07 07
FINLAND
support@zyxel.fi
+358-9-4780-8411
www.zyxel.fi
ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
sales@zyxel.fi
+358-9-4780 8448
FRANCE
info@zyxel.fr
+33 (0)4 72 52 97 97
www.zyxel.fr
ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
+33 (0)4 72 52 19 20
GERMANY
support@zyxel.de
+49-2405-6909-0
www.zyxel.de
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
sales@zyxel.de
+49-2405-6909-99
NORTH AMERICA
support@zyxel.com
+1-800-255-4101
+1-714-632-0882
www.us.zyxel.com
ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
sales@zyxel.com
+1-714-632-0858
ftp.us.zyxel.com
NORWAY
support@zyxel.no
+47 22 80 61 80
www.zyxel.no
ZyXEL Communications A/S
Nils Hansens vei 13
0667 Oslo
Norway
sales@zyxel.no
+47 22 80 61 81
SPAIN
support@zyxel.es
+34 902 195 420
www.zyxel.es
ZyXEL Communications
Alejandro Villegas 33
1º, 28043 Madrid
Spain
sales@zyxel.es
+34 913 005 345
SWEDEN
support@zyxel.se
+46 31 744 7700
www.zyxel.se
ZyXEL Communications A/S
Sjöporten 4, 41764 Göteborg
Sweden
sales@zyxel.se
+46 31 744 7701
Summary of Contents for ZyWALL 70
Page 1: ...ZyWALL 70 Internet Security Appliance User s Guide Version 3 64 3 2005 ...
Page 2: ......
Page 38: ...ZyWALL 70 User s Guide 38 List of Figures ...
Page 46: ...ZyWALL 70 User s Guide 46 List of Tables ...
Page 74: ...ZyWALL 70 User s Guide 74 Chapter 2 Introducing the Web Configurator ...
Page 92: ...ZyWALL 70 User s Guide 92 Chapter 3 Wizard Setup ...
Page 102: ...ZyWALL 70 User s Guide 102 Chapter 4 LAN Screens ...
Page 108: ...ZyWALL 70 User s Guide 108 Chapter 5 Bridge Screens ...
Page 130: ...ZyWALL 70 User s Guide 130 Chapter 6 Wireless LAN ...
Page 136: ...ZyWALL 70 User s Guide 136 Chapter 7 WAN Screens Figure 45 WAN General ...
Page 155: ...ZyWALL 70 User s Guide Chapter 7 WAN Screens 155 Figure 55 Dial Backup Setup ...
Page 234: ...ZyWALL 70 User s Guide 234 Chapter 13 Introduction to IPSec ...
Page 275: ...ZyWALL 70 User s Guide Chapter 15 Certificates 275 Figure 125 My Certificate Details ...
Page 294: ...ZyWALL 70 User s Guide 294 Chapter 16 Authentication Server Figure 136 Local User Database ...
Page 314: ...ZyWALL 70 User s Guide 314 Chapter 17 Network Address Translation NAT ...
Page 318: ...ZyWALL 70 User s Guide 318 Chapter 18 Static Route ...
Page 324: ...ZyWALL 70 User s Guide 324 Chapter 19 Policy Route ...
Page 340: ...ZyWALL 70 User s Guide 340 Chapter 20 Bandwidth Management ...
Page 376: ...ZyWALL 70 User s Guide 376 Chapter 22 Remote Management ...
Page 390: ...ZyWALL 70 User s Guide 390 Chapter 24 Logs Screens Figure 194 Log Settings ...
Page 413: ...ZyWALL 70 User s Guide Chapter 25 Maintenance 413 Figure 216 Restart Screen ...
Page 414: ...ZyWALL 70 User s Guide 414 Chapter 25 Maintenance ...
Page 440: ...ZyWALL 70 User s Guide 440 Chapter 28 WAN and Dial Backup Setup ...
Page 456: ...ZyWALL 70 User s Guide 456 Chapter 31 DMZ Setup ...
Page 460: ...ZyWALL 70 User s Guide 460 Chapter 32 Route Setup ...
Page 470: ...ZyWALL 70 User s Guide 470 Chapter 33 Remote Node Setup ...
Page 522: ...ZyWALL 70 User s Guide 522 Chapter 39 System Information Diagnosis ...
Page 538: ...ZyWALL 70 User s Guide 538 Chapter 40 Firmware and Configuration File Maintenance ...
Page 550: ...ZyWALL 70 User s Guide 550 Chapter 42 Remote Management ...
Page 558: ...ZyWALL 70 User s Guide 558 Chapter 43 IP Policy Routing ...
Page 573: ...ZyWALL 70 User s Guide Chapter 45 Troubleshooting 573 Figure 360 Java Sun ...
Page 574: ...ZyWALL 70 User s Guide 574 Chapter 45 Troubleshooting ...
Page 582: ...ZyWALL 70 User s Guide 582 Appendix B Removing and Installing a Fuse ...
Page 602: ...ZyWALL 70 User s Guide 602 Appendix D IP Subnetting ...
Page 608: ...ZyWALL 70 User s Guide 608 Appendix F PPTP ...
Page 626: ...ZyWALL 70 User s Guide 626 Appendix H Triangle Route ...
Page 656: ...ZyWALL 70 User s Guide 656 Appendix K Importing Certificates ...
Page 658: ...ZyWALL 70 User s Guide 658 Appendix L Command Interpreter ...
Page 664: ...ZyWALL 70 User s Guide 664 Appendix M Firewall Commands ...
Page 668: ...ZyWALL 70 User s Guide 668 Appendix N NetBIOS Filter Commands ...
Page 674: ...ZyWALL 70 User s Guide 674 Appendix P Brute Force Password Guessing Protection ...
Page 696: ...ZyWALL 70 User s Guide 696 Appendix R Log Descriptions ...