ZyWALL 35 User’s Guide
Customer Support
5
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
SUPPORT E-MAIL
TELEPHONE
A
WEB SITE
REGULAR MAIL
SALES E-MAIL
FAX
FTP SITE
CORPORATE
HEADQUARTERS
(WORLDWIDE)
support@zyxel.com.tw
+886-3-578-3942
www.zyxel.com
www.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
sales@zyxel.com.tw
+886-3-578-2439
ftp.zyxel.com
ftp.europe.zyxel.com
CZECH REPUBLIC
info@cz.zyxel.com
+420 241 091 350
www.zyxel.cz
ZyXEL Communications
Czech s.r.o.
Modranská 621
143 01 Praha 4 - Modrany
Ceská Republika
info@cz.zyxel.com
+420 241 091 359
DENMARK
support@zyxel.dk
+45 39 55 07 00
www.zyxel.dk
ZyXEL Communications A/S
Columbusvej 5
2860 Soeborg
Denmark
sales@zyxel.dk
+45 39 55 07 07
FINLAND
support@zyxel.fi
+358-9-4780-8411
www.zyxel.fi
ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
sales@zyxel.fi
+358-9-4780 8448
FRANCE
info@zyxel.fr
+33 (0)4 72 52 97 97
www.zyxel.fr
ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
+33 (0)4 72 52 19 20
GERMANY
support@zyxel.de
+49-2405-6909-0
www.zyxel.de
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
sales@zyxel.de
+49-2405-6909-99
NORTH AMERICA
support@zyxel.com
+1-800-255-4101
+1-714-632-0882
www.us.zyxel.com
ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
sales@zyxel.com
+1-714-632-0858
ftp.us.zyxel.com
NORWAY
support@zyxel.no
+47 22 80 61 80
www.zyxel.no
ZyXEL Communications A/S
Nils Hansens vei 13
0667 Oslo
Norway
sales@zyxel.no
+47 22 80 61 81
SPAIN
support@zyxel.es
+34 902 195 420
www.zyxel.es
ZyXEL Communications
Alejandro Villegas 33
1º, 28043 Madrid
Spain
sales@zyxel.es
+34 913 005 345
SWEDEN
support@zyxel.se
+46 31 744 7700
www.zyxel.se
ZyXEL Communications A/S
Sjöporten 4, 41764 Göteborg
Sweden
sales@zyxel.se
+46 31 744 7701
Summary of Contents for ZyXEL ZyWALL 35
Page 1: ...ZyWALL 35 Internet Security Appliance User s Guide Version 3 64 3 2005 ...
Page 2: ......
Page 38: ...ZyWALL 35 User s Guide 36 ...
Page 46: ...ZyWALL 35 User s Guide 44 ...
Page 74: ...ZyWALL 35 User s Guide 72 Chapter 2 Introducing the Web Configurator ...
Page 90: ...ZyWALL 35 User s Guide 88 Chapter 3 Wizard Setup ...
Page 100: ...ZyWALL 35 User s Guide 98 Chapter 4 LAN Screens ...
Page 106: ...ZyWALL 35 User s Guide 104 Chapter 5 Bridge Screens ...
Page 128: ...ZyWALL 35 User s Guide 126 Chapter 6 Wireless LAN ...
Page 135: ...ZyWALL 35 User s Guide Chapter 7 WAN Screens 133 Figure 47 General ...
Page 152: ...ZyWALL 35 User s Guide 150 Chapter 7 WAN Screens Figure 57 Dial Backup Setup ...
Page 158: ...ZyWALL 35 User s Guide 156 Chapter 7 WAN Screens ...
Page 166: ...ZyWALL 35 User s Guide 164 Chapter 8 DMZ Screens ...
Page 234: ...ZyWALL 35 User s Guide 232 Chapter 13 Introduction to IPSec ...
Page 275: ...ZyWALL 35 User s Guide Chapter 15 Certificates 273 Figure 129 My Certificate Details ...
Page 294: ...ZyWALL 35 User s Guide 292 Chapter 16 Authentication Server Figure 140 Local User Database ...
Page 314: ...ZyWALL 35 User s Guide 312 Chapter 17 Network Address Translation NAT ...
Page 318: ...ZyWALL 35 User s Guide 316 Chapter 18 Static Route ...
Page 324: ...ZyWALL 35 User s Guide 322 Chapter 19 Policy Route ...
Page 340: ...ZyWALL 35 User s Guide 338 Chapter 20 Bandwidth Management ...
Page 376: ...ZyWALL 35 User s Guide 374 Chapter 22 Remote Management ...
Page 390: ...ZyWALL 35 User s Guide 388 Chapter 24 Logs Screens Figure 198 Log Settings ...
Page 413: ...ZyWALL 35 User s Guide Chapter 25 Maintenance 411 Figure 220 Restart Screen ...
Page 414: ...ZyWALL 35 User s Guide 412 Chapter 25 Maintenance ...
Page 440: ...ZyWALL 35 User s Guide 438 Chapter 28 WAN and Dial Backup Setup ...
Page 456: ...ZyWALL 35 User s Guide 454 Chapter 31 DMZ Setup ...
Page 460: ...ZyWALL 35 User s Guide 458 Chapter 32 Route Setup ...
Page 470: ...ZyWALL 35 User s Guide 468 Chapter 33 Remote Node Setup ...
Page 522: ...ZyWALL 35 User s Guide 520 Chapter 39 System Information Diagnosis ...
Page 538: ...ZyWALL 35 User s Guide 536 Chapter 40 Firmware and Configuration File Maintenance ...
Page 550: ...ZyWALL 35 User s Guide 548 Chapter 42 Remote Management ...
Page 558: ...ZyWALL 35 User s Guide 556 Chapter 43 IP Policy Routing ...
Page 574: ...ZyWALL 35 User s Guide 572 Chapter 45 Troubleshooting Figure 364 Java Sun ...
Page 602: ...ZyWALL 35 User s Guide 600 Appendix C IP Subnetting ...
Page 608: ...ZyWALL 35 User s Guide 606 Appendix E PPTP ...
Page 626: ...ZyWALL 35 User s Guide 624 Appendix G Triangle Route ...
Page 656: ...ZyWALL 35 User s Guide 654 Appendix J Importing Certificates ...
Page 658: ...ZyWALL 35 User s Guide 656 Appendix K Command Interpreter ...
Page 664: ...ZyWALL 35 User s Guide 662 Appendix L Firewall Commands ...
Page 668: ...ZyWALL 35 User s Guide 666 Appendix M NetBIOS Filter Commands ...
Page 674: ...ZyWALL 35 User s Guide 672 Appendix O Brute Force Password Guessing Protection ...
Page 696: ...ZyWALL 35 User s Guide 694 Appendix Q Log Descriptions ...