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Copyright © 2006-2010, 3Com Corporation. All Rights Reserved. 3Com and the 3Com logo are registered trademarks and VCX is trademark 

of 

3Com 

Corporation.          

 

 

 

 

3101A0AV 

 

 

 

 

AP100-20091203 

3COM

®

 350x SERIES IP PHONES QUICK START 

 

3503 IP PHONE 

Requires VCX 9.5 or higher

 

3502 IP PHONE

 Requires VCX 9.5 or higher

 

3501 IP PHONE

 Requires VCX 9.5 or higher

 

3500 IP PHONE

 Requires VCX 9.5 or higher

 

3500B IP PHONE

 Requires VCX 9.5 or higher

 

 

WARNING: 3Com 350x Series IP Phones are intended for connection only on Local Area Network. Do not 
connect them to any networking device outside of the building in which the IP Phones are located. 

Packing List

 

z

 

3Com 350x Series IP Phone 

z

 

Phone stand 

z

 

Phone handset and handset cord 

z

 

Ethernet cable 

z

 

Warranty sheet 

z

 

Compliance and Satety Manual 

Phone Installers

 This document explains how to connect and activate 

a 3Com 350x Series IP Phones to a 3Com VCX™ IP Telephony 
Solution. For complete installation information, see the related 
installation guide for your phone system. 

Phone Users

 For information on using your IP Phones, see the 

appropriate Quick Reference Guide or IP Phones Guide. If your system 
uses a third-party messaging application, refer to that application’s 
guide. 

Instructions for Use with the 3Com VCX™ IP Telephony Solution 

In a VCX environment, the system administrator performs configuration tasks before the system recognizes a new IP Phone 
and allows user login. After the administrator provides you with an extension number and a password, you can login to the IP 
Phone. On the top of the display panel on the IP Phone shows the date, time, extension number, and login status icon. 

z

 

For the 3Com 3503 IP phone, 

 indicates that you are logged off,   indicates that you are logged in; 

z

 

For other 3Com 350x series IP phones, 

 indicates that you are logged off, 

 indicates that you are logged in. 

If you are logged off, you can use these steps to log in: 

Press 

Menu 4

.  

Enter your VCX password at the prompt and then press #.If the login fails, contact the system administrator.

 

Initializing your Voice Mailbox 

Initializing the voice mailbox enables you to retrieve and manage your voice mail. To initialize the voice mailbox, press the 
Message button, identified by this icon: 

. Follow the system prompts to change the default personal password and to 

create a name announcement and a personal greeting. 

 

These instructions might be superseded by your organization’s network configuration and operating 
practices. See your system administrator or the relevant installation guide for more information about initial 
phone configuration. 

Connecting the IP Phones (3500 shown) 

 

1 Power connector 

For optional AC power adapter. 3Com 350x Series IP 
Phones can operate with either an AC power adapter or 
power received through the Ethernet connection. See 
3Com 350x Series IP Phones Compliance and Safety 
Manual for connection details. 

2 Handset connector 

Connect one end of the handset cable to the handset and 
the other end to the handset connector. 

3 Headset connector 

Optionally, connect a headset to the IP Phone. 

4  Network port connector 

Optionally, use an Ethernet cable to connect your 
computer or an Attendant Console to the network. 

5 Network connector 

Use an Ethernet cable to connect the IP Phone to the 
LAN. 

 

 Connecting the phone Stand (3503 shown) 

 

Connect the cables first (route the network cables 
through the stand), and then mount the stand to the rear 
panel of the IP Phone. 

The phone stand can support two different heights (55 and 
35 degrees). 

Removing the phone Stand (3503 shown) 

 

To remove the stand, hold the phone with one hand and 
hold the stand with another hand, then pull the stand with 
proper strength to separate it from the phone. 

Optional Components 

 

 

Wall Mount 
0231A0ER 
(UC2M1WM) 

Stand 
0231A0ES 
(UC21M1BRACKET) 

Power Adapter 
0231A0EQ 
(AC-FSP25-OVS) 

 

 

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