3Com V6100, Installation Manual

Page 1: ...V6100 Digital Gateway Installation Guide System Release 4 8 http www 3com com Part Number 900 389 01 Published November 2006 ...

Page 2: ...S GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as de...

Page 3: ...g the V6100 13 CHAPTER 3 CONFIGURING THE V6100 15 Assigning the V6100 IP Address 15 Assigning an IP Address Using HTTP 16 Assigning an IP Address Using BootP 17 Assigning an IP Address Using the CLI 18 Restoring Networking Parameters to their Initial State 19 Accessing the Embedded Web Server 19 Configuring the V6100 Basic Control Protocol Parameters 20 Configuring Basic MGCP MEGACO Parameters 21 ...

Page 4: ...ON 33 CHAPTER 6 MONITORING THE V6100 35 Monitoring the V6100 LEDs 35 Monitoring the V6100 Trunks and B channels 36 CHAPTER 7 UPGRADING THE V6100 39 Software Upgrade Wizard 39 Updating the Auxiliary Files 43 OBTAINING SUPPORT FOR YOUR 3COM PRODUCT 47 Customer Support 47 4 V6100 Digital Gateway Installation Guide ...

Page 5: ... at http www 3Com com under Support Product Documentation When viewing this guide on CD Web site or on any other electronic copy all cross references are hyperlinked Click on the page or section titles shown in blue to reach the individual cross referenced item directly To return back to the point from where you accessed the cross reference press the ALT and keys How to Use This Guide This book co...

Page 6: ...ial loss of data or potential damage to an application device system or network Warning Information that alerts you to potential personal injury or death Documentation Comments Your suggestions are important to us because we want to make our documentation more useful to you Please send e mail comments about this guide or any of the V6100 documentation and Help systems to VOICE_TECHCOMM_COMMENTS 3c...

Page 7: ...tive Pursuant to the WEEE EU Directive electronic and electrical waste must not be disposed of with unsorted waste Please contact your local recycling authority for disposal of this product Abbreviations and Terminology Each abbreviation unless widely used is spelled out in full when first used and only Industry standard terms are used throughout this guide The symbol 0x indicates hexadecimal nota...

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Page 9: ...flow For detailed information on how to fully configure the gateway refer to the V6100 Digital Gateway User Guide Figure 1 Required Steps to Install the V6100 1 Unpack the V6100 2 Mount the V6100 3 Cable the V6100 4 Assign the V6100 IP address 5 Configure the V6100 basic control protocol parameters 6 Configure the trunk settings V6100 Digital Gateway Installation Guide 9 ...

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Page 11: ...fter a self testing period of about 2 minutes Any power supply malfunction results in the LED switching off see Monitoring the V6100 LEDs for details on the V6100 LEDs When you have completed the above relevant sections you are then ready to start configuring the gateway see Chapter 3 Configuring the V6100 Unpacking To unpack the V6100 follow these 6 steps 1 Open the carton and remove packing mate...

Page 12: ...standard 19 inch rack either by placing it on a shelf preinstalled in the rack preferred method or by attaching it directly to the rack s frame If the rack is without shelves it is advised to acquire shelves Installation of a V6100 in a rack without shelves requires users to directly attach the V6100 integral front brackets and the user adapted rear brackets not provided to the rack s frame Users ...

Page 13: ... hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Earthing R...

Page 14: ...thernet cable and the second connection as optional redundancy backup Note that for redundant operation it is recommended to connect each of the Ethernet connectors to a different switch For the connector s pinout refer to Figure 3 When assigning an IP address to the V6100 using HTTP under Step 1 in Assigning an IP Address Using HTTP you may be required to disconnect this cable and re cable it dif...

Page 15: ...00 IP Address To assign an IP address to the V6100 use one of the following methods HTTP using a Web browser see Assigning an IP Address Using HTTP BootP see Assigning an IP Address Using BootP The embedded Command Line Interface CLI accessed via Telnet see Assigning an IP Address Using the CLI DHCP refer to the V6100 Digital Gateway User Guide Use the Reset button at any time to restore the V6100...

Page 16: ... IP Configuration to correspond with your network IP settings If your network doesn t feature a default gateway enter a dummy value in the Default Gateway IP Address field 5 Click the Reset Device button and click OK in the prompt the V6100 applies the changes and restarts Record and retain the IP address and subnet mask you assign the V6100 Do the same when defining new username or password If th...

Page 17: ...ame field enter a descriptive name for this client so that it is easier to remember which gateway the record refers to For example this name could refer to the location of the gateway 7 In the IP field enter the IP address you want to assign the gateway Use the normal dotted decimal format 8 In the Subnet field enter the subnet mask you want to assign the gateway Use the normal dotted decimal form...

Page 18: ...he main menu bar the Reset screen is displayed Click the Reset button in the middle of the Reset screen with the Burn option selected the V6100 is shut down and re activated A message about the waiting period is displayed The screen is refreshed 2 Use a standard Telnet application to connect to the V6100 Embedded Telnet Server 3 Login using the username Admin and password Admin 4 At the prompt typ...

Page 19: ...ni file or the default ini file received with the software kit to set them to their correct values To restore networking parameters to their initial state follow these 3 steps 1 Press in the Reset button uninterruptedly for a duration of more than six seconds the gateway is restored to its factory settings username Admin password Admin 2 Assign the V6100 IP address see Assigning the V6100 IP Addre...

Page 20: ...gure the V6100 basic control protocol parameters use the Embedded Web Server s Quick Setup screen NOTE THE FOLLOWING SEPARATION IN THIS GUIDE For MGCP MEGACO see Configuring Basic MGCP MEGACO Parameters For H 323 see Configuring Basic H 323 Parameters For SIP see Configuring Basic SIP Parameters When you have completed the above relevant section you are then ready to start using the V6100 For info...

Page 21: ...ections from here up to and including Configuring Basic SIP Parameters apply individually to MGCP MEGACO H 323 or SIP MGCP MEGACO configuring continues with Configuring Basic MGCP MEGACO Parameters H 323 configuring continues with Configuring Basic H 323 Parameters SIP configuring continues with Configuring Basic SIP Parameters Configuring Basic MGCP MEGACO Parameters After accessing the Embedded ...

Page 22: ...ource is provided by the internal TDM bus clock source according to the parameter TDM Bus Clock Source For detailed information on the parameter TDM Bus Clock Source refer to the V6100 MGCP MEGACO User Guide 6 In the Line Code field select the Line Code Use B8ZS bipolar 8 zero substitution or AMI alternate mark inversion for T1 spans and HDB3 high density bipolar 3 or AMI for E1 spans 7 In the ISD...

Page 23: ...nter an intuitive name to identify the gateway s physical termination in the format name1 name2 The first asterisk represents the number of the trunk the second asterisk represents the number of the endpoint For example tgw t c In the Logical RTP Name Pattern field enter an intuitive name to identify the gateway s RTP termination in the format name The asterisk represents an internal identificatio...

Page 24: ...for instance router Web management Enter this public IP address in the NAT IP Address field Enable the DMZ configuration on the residential router for the LAN port where the V6100 gateway is connected This enables unknown packets to be routed to the DMZ port 2 When working with a Gatekeeper under H 323 Parameters set Working with Gatekeeper field to Yes and enter the IP address of the primary Gate...

Page 25: ...e information on the Tel to IP Routing table refer to the H 323 V6100 Digital Gateway User Guide 7 Enable E1 T1 B channels by completing these steps Click the arrow button next to the Trunk Group Table label the Trunk Group Table screen opens Select the number of the trunk you want to enable from the Trunk ID drop down list Enter the number of B channels you want to enable in the Channels field En...

Page 26: ...ce router Web management Enter this public IP address in the NAT IP Address field Enable the DMZ configuration on the residential router for the LAN port where the V6100 gateway is connected This enables unknown packets to be routed to the DMZ port 2 Under SIP Parameters enter the V6100 domain name in the field Gateway Name If the field is not specified the V6100 IP address is used instead default...

Page 27: ...r matches the prefix defined in the adjacent Source Phone Prefix field is sent to the IP address entered in the IP Address field Click the Submit button the Tel to IP Routing table is automatically updated Click Quick Setup you re returned to the Quick Setup screen 8 For more information on the Tel to IP Routing table refer to the V6100 Digital Gateway User Guide 9 Enable E1 T1 B channels by compl...

Page 28: ...d Web Server 2 Open the Trunk Settings screen Advanced Configuration menu Trunk Settings the Trunk Settings screen is displayed Initially the screen appears with the parameters fields grayed indicating read only The Stop Trunk button appears at the bottom of the screen The Trunk Status indicators appear colored Table 3 shows the possible indicators and their descriptions Figure 9 Trunk Settings Sc...

Page 29: ...ottom of the screen If the trunk can t be stopped because it provides the gateway s clock assuming the V6100 is synchronized with the E1 T1 clock assign a different E1 T1 trunk to provide the gateway s clock or enable TDM Bus PSTN Auto Clock on the TDM Bus Settings screen To assign a different E1 T1 trunk that provides the gateway s clock access the TDM Bus Setting screen and change the TDM Bus Lo...

Page 30: ...the relevant behavior parameter or directly configure each bit field by completing the following steps Click the arrow button to the right of the relevant behavior parameter a new window appears Modify each bit field according to your requirements Click the Submit button to save your changes 11 After modifying the parameters To apply the changes to the selected trunk only click the Apply Trunk Set...

Page 31: ... refer to the V6100 Digital Gateway User Guide It is recommended that you change the default username and password of the account you use to access the Embedded Web Server To change the username and password follow these 3 steps 1 Open the Web User Accounts screen Advanced Configuration menu Security Settings Web User Accounts option the Web User Accounts screen is displayed V6100 Digital Gateway ...

Page 32: ...sername can be a maximum of 19 case sensitive characters 3 To change the password of an account enter the current password in the field Current Password the new password in the fields New Password and Confirm New Password and click the button Change Password the new password is applied immediately and the Enter Network Password screen appears shown in Figure 5 Enter the updated password in the Ent...

Page 33: ...parameters that were modified and contain other than default values Restore your configuration if the VoIP gateway has been replaced or has lost its programming information you can restore the VoIP gateway configuration from a previous backup or from a newly created ini file To restore the VoIP gateway configuration from a previous backup you must have a backup of the VoIP gateway information stor...

Page 34: ...ile into the folder you selected To restore the ini file follow these 4 steps 1 Click the Browse button 2 Navigate to the folder that contains the ini file you want to load 3 Click the file and click the Open button the name and path of the file appear in the field beside the Browse button 4 Click the Send ini File button and click OK in the prompt the gateway is automatically reset from the cmp v...

Page 35: ...ing the V6100 LEDs Monitoring the V6100 trunks and B channels via the Embedded Web Server see Monitoring the V6100 Trunks and B channels Monitoring the V6100 LEDs Figure 12 shows the location of the front panel LEDs on the V6100 They are described in Table 4 Figure 12 Location of Front Panel LEDs V6100 Digital Gateway Installation Guide 35 ...

Page 36: ...se 3 Red On Failure A fatal error has occurred This general purpose LED is used to indicate the status of the CPU fans etc Green On The LED of each AC power supply is lit green when the power supply is operating correctly Power Supply 4 Off Either there is a failure disruption in the AC power supply or the power is currently not being supplied to the V6100 through the AC power supply entry Monitor...

Page 37: ... steps 1 In the Trunk Channel Status screen click the numbered icon of the specific B channel whose detailed status you need to check monitor the B channel specific Channel Status screen appears 2 Click the submenu links to check view a specific B channel s parameter settings V6100 Digital Gateway Installation Guide 37 ...

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Page 39: ...d the ini and auxiliary files e g Call Progress Tones but this option cannot be pursued without loading the cmp file For the ini and each auxiliary file type users can choose to reload an existing file load a new file or not load a file at all WARNING The Software Upgrade Wizard requires the V6100 to be reset at the end of the process disrupting any of its traffic To avoid disruption disable all t...

Page 40: ...the configuration that was previously burned in flash memory 3 Click the Start Software Upgrade button the Load a cmp file screen appears Figure 15 When in the Wizard process the rest of the Web application is unavailable and the background Web screen is disabled After the process is completed access to the full Web application is restored Figure 15 Load a cmp File Screen 4 Click the Browse button...

Page 41: ...ther configuration files that were previously stored in flash memory Note that these are NOT the files you loaded in the previous Wizard steps Click Back the Load a cmp File screen is reverted to see Figure 15 Click Next the Load an ini File screen opens see Figure 17 Loading a new ini file or any other auxiliary file listed in the Wizard is optional Note that as you progress the file type list on...

Page 42: ...resets utilizing the cmp ini and all other configuration files that were previously stored in flash memory Note that these are NOT the files you loaded in the previous Wizard steps Click Reset the V6100 resets utilizing the new cmp and ini file you loaded up to now as well as utilizing the other configuration files Click Back the Load a cmp file screen is reverted to see Figure 15 Click Next the L...

Page 43: ... you loaded in the previous Wizard steps Figure 19 FINISH Screen Figure 20 End Process Screen 9 Click the End Process button the Quick Setup screen appears and the full Web application is reactivated Updating the Auxiliary Files The auxiliary files are configuration dat files that are loaded to the gateway in addition to the ini file to enable enhanced gateway provisioning The following common aux...

Page 44: ...e announcement file contains a set of Voice Prompts to be played by the V6100 during operation on Call Agent request Call Progress Tones This is a region specific telephone exchange dependent file that contains the Call Progress Tones levels and frequencies that the VoIP gateway uses The default CPT file is U S A To load an auxiliary file via the Embedded Web Server follow these 6 steps 1 Open the...

Page 45: ...ice before saving to flash memory 2 Click the Save Configuration button in the middle of the screen a confirmation message appears when the save is complete A device reset is required to activate a loaded CPT file and may be required for the activation of certain ini file parameters To reset the V6100 follow these 2 steps 1 Click the Reset Device button on the main menu bar the Reset screen is dis...

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Page 47: ...stomer technical support and service are provided by 3Com Distributors Partners and Resellers from whom the product was purchased For Customer support for products purchased directly from 3Com contact support 3Com com V6100 Digital Gateway Installation Guide 47 ...