Aastra 6730I, User Manual

Page 1: ...Aastra Model 6730i IP Phone User Guide Release 3 2 41 001376 00 Rev 00 01 2011 VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 2: ... or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this ...

Page 3: ...ys 12 Methods for Customizing Your Phone 13 Phone Options via the IP Phone UI 13 Phone Options via the Aastra Web UI 16 Phone Status 20 Phone Status via IP Phone UI 20 Finding Your Phone s IP Address 21 Phone Status via the Aastra Web UI 22 Customizing Your Phone 25 Ring Tones and Tone Sets 25 Contrast Level 28 Live Dialpad 28 Set Audio 29 Time and Date 30 Language 34 User Password 43 Resetting a ...

Page 4: ...tro Servers 69 Directed Call Pickup Group Call Pickup Keys for Sylantro Servers 73 XML Key 76 Sprecode Key 79 Park Pickup Keys 80 Last Call Return lcr Key for Sylantro Servers 82 Call Forward Key 83 BLF Xfer 84 Speed Dial Xfer Key 86 Speed Dial Conference Key 88 Directory Key 90 Intercom Key 92 Services Key 94 Phone Lock Key 97 Paging Key Sends the RTP Stream 99 None Key 101 Deleting a Key 102 Mak...

Page 5: ... DTMF Playback 154 Display DTMF Digits 156 Play Call Waiting Tone 158 Call Waiting Tone Period 159 Stuttered Dial Tone 160 XML Beep Support 161 Call Hold Reminder During Active Calls 162 Call Hold Reminder on single hold 163 Status Scroll Delay 165 Incoming Call Interrupts Dialing 166 Switch UI Focus to Ringing Line 168 Preferred Line and Preferred Line Timeout 169 Goodbye Key Cancels Incoming Cal...

Page 6: ...y Redirection 186 XML Applications and Off Hook Interaction 187 XML Override for a Locked Phone 187 RTP Recording and Simultaneous Playing 187 Hold Feature Enhancement for Broadsoft Servers 188 Configurable Save and Delete Keys 188 Authentication Support for HTTP HTTPS Download Methods Used with Broadsoft Client Management System CMS 188 Diverting Calls from Your Phone 190 Display of Call Destinat...

Page 7: ...rator also has the ability to customize some features on this phone Documentation Aastra 6730i SIP IP Phone Installation Guide Contains installation and set up instructions general features and functions and basic options list customization This Installation Guide is included in the box with your phone Aastra 6730i SIP IP Phone User Guide Describes the most commonly used features and functions for...

Page 8: ...L HTTPS Ethernet Fast Ethernet LAN 10 100 Mbps Gigabit Ethernet LAN 1000 Mbps recommended Category 5 5e straight through cabling category 6 straight through cabling required for optimum Gigabit Ethernet performance Power source Installation and Setup If your System Administrator has not already setup your 6730i phone please refer to the Aastra 6730i Installation Guide for basic installation and ph...

Page 9: ... time you plug in your phone and every time you restart your phone The phone displays the following startup screens During the first start up the 6730i phone attempts to contact the Redirection and Configuration Server rcs aastra com for current server information No personal information is transmitted from the phone during this process Note Some start up screens only appear the first time you con...

Page 10: ...essage Updating Configuration This may take a few moments while the phone downloads the latest updates If language packs were loaded to your phone by your System Administrator the following screen displays during startup Note New updates to your phone can be automatically scheduled from the server This is set up on the phone system by your System Administrator and should be scheduled during non bu...

Page 11: ...ne User Guide 5 Getting Started When the configuration update is complete the phone displays the following screens Network DSP SIP Done VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 12: ... for all six line appearances on the 6730i This screen is shown whenever your phone is not in use Idle Screen 2 The second display line displays the following temporary messages if the event occurs No Service DHCP Failed Restarting New IP Obtained Network Disconnected Connected The second line can also display the following status messages listed in order of display priority Call forward status DN...

Page 13: ...d by the Network Administrator the No Service or Network Disconnected prompt appears on the display and the telephone status light turns ON The phone also displays the default time and date of 12 00am Jan 1st 2000 Check that the cables are tightly connected to the phone and to the wall jack The phone should automatically detect when the connection is reconnected and display the Network Connected p...

Page 14: ...describe the various 6730i phone key functions and how they help you make and manage your calls and caller information Images of the symbol keys and the symbol hardware platform are used throughout this document VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 15: ...one Conference Key Message Waiting Lamp Transfer Key Hold Key Line Call Appearance keys Volume Control Speaker Key Mute Key Keypad Goodbye Key Navigation Keys Redial Key 8 Line LCD Screen Options Key Programmable Keys VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 16: ...1 line of status text messages These buttons also let you scroll through menu selections such as the Options List Pressing the LEFT and RIGHT arrow keys lets you view the different line call appearances While in the Options List these keys allow you to exit or enter the current option When you are editing entries on the display pressing the LEFT arrow key erases the character on the left pressing ...

Page 17: ...red and or names to the Directory Using this key you enter the number name and line or speed dial key to record in the Directory List 6 DELETE Allows you to delete entries preconfigured from the Directory List and Callers List Must enter the Directory or Callers list and select an entry then press twice to delete entry 7 DIRECTORY Displays up to 200 names preconfigured and phone numbers stored in ...

Page 18: ...s associated with a called Interactive Voice Response IVR system Keypad Key Description 0 Dials 0 Dials the Operator on a registered phone 1 Dials 1 2 ABC Dials 2 When entering text this key enters A with one press B with two presses and C with three presses 3 DEF Dials 3 When entering text this key enters D with one press E with two presses and F with three presses 4 GHI Dials 4 When entering tex...

Page 19: ...e following phone settings Option Number Option 1 Call Forward 1 All 2 Busy 3 NoAns 4 All Off 5 All On Note The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone Default is Account mode 2 Services 3 Preferences 1 Tones Ring Tone Tone Set 2 Contrast Level 3 Speed Dial Edit 4 Live Dialpad 5 Set Audio Audio Mode Headset Mic Vol 6 Time and Date Time Zone Dayli...

Page 20: ...trator Menu options are Administrator level functions only and are not accessible by the user These options should only be set up and changed by your System Administrator Option Number Option 1 Call Forward 1 All 2 Busy 3 NoAns 4 All Off 5 All On Note The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone Default is Account mode 2 Services 2 Preferences 1 T...

Page 21: ... to select an option 4 Change a selected option if applicable 5 Press the Set or Done key to save the change 6 Press the button the 3 key or the button at any time to exit without saving changes Reference For more information about customizing your phone using the available options from the IP Phone UI see the section Customizing Your Phone on page 25 For more information about Administrator optio...

Page 22: ...ne s IP address To find your phone s IP address see Finding Your Phone s IP Address on page 21 Using the Aastra Web UI 1 Open your web browser enter the phone s IP address or host name into the address field and press Enter The following logon screen displays 2 At the prompt enter your username and password and click OK Aastra Web UI Note For a user the default user name is user and the password f...

Page 23: ... Customizing Your Phone The Network Status window displays for the IP phone you are accessing 3 You can logout of the Aastra Web UI at any time by clicking Log Off VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 24: ...for speed dialing purposes Programmable Keys There are 8 function keys all 8 of which you can configure to perform the functions identified in the following list Your Administrator must unlock the SAVE and DELETE keys in order for these keys to be configurable For more information about the SAVE and DELETE keys see Configurable Save and Delete Keys on page 188 Keypad Speed Dial Allows you to assig...

Page 25: ... Tone Period Preferred Line Preferred Line Timeout seconds Goodbye Key Cancels Incoming Call Message Waiting Indicator Line DND Key Mode Call Forward Key Mode This category also allows you to configure Incoming Intercom Call Settings Group Paging RTP Settings Ring Tones global and per line basis Time and Date Settings Webpage Language and Input Language Account Configuration Allows you to configur...

Page 26: ...Network LAN port information PC Port information if PC link exists Firmware version Error messages from the last reboot or startup Use the following procedure to view the status of your phone using the IP Phone UI 1 Press on the phone to enter the Options List 2 Select Phone Status 3 Select the option you want to view IP MAC Address LAN Port PC Port Firmware Info Error Messages The option you sele...

Page 27: ...owing procedure to find your phone s IP address 1 Press the button on the phone to enter the Option List 2 Select Phone Status and press the 4 key 3 Select IP MAC Addresses and press the 4 key The IP address of your 6730i IP phone displays in the IP Address field IP Phone UI 4 Phone Status Enter Next 1 IP MAC Addresses Enter Next IP Address 10 40 50 112 Exit Next VoIPon www voipon co uk sales voip...

Page 28: ...assword and click OK The Network Status window displays for the IP phone you are accessing This Network Status window is view only It displays the Network Status of your phone which includes the following Link State Negotiation Speed and Duplex setting for the LAN port MAC Address Hardware Information Firmware Information SIP Account status Aastra Web UI Note For a user the default user name is us...

Page 29: ... registration status on the IP Phone s Network Status screen in the Aastra Web UI The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed SIP Account Status VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 30: ...Account Number is 1 SIP Account is 9057604603 anasipproxy aastra com on port 5060 Status is Registered Backup registrar is used Yes SIP Error Number Displays on accounts when registration fails with the SIP proxy server Example Backup Registrar Line SIP Account Status Used 4 9057604601 anasipproxy aastra com 5060 401 No where Account Number is 4 SIP Account is 9057604601 anasipproxy aastra com on ...

Page 31: ...the IP phones You can enable disable these ring tones on a global or per line basis The following table identifies the valid settings and default values for each type of configuration method Ring Tones Table Configuration Method Valid Values Default Value IP Phone UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Global Setting Tone 1 Aastra Web UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silen...

Page 32: ...When you configure the country s tone set the country specific tone is heard on the phone for the following dial tone secondary dial tone ring tone busy tone congestion tones call waiting tone ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI Configuring Ring Tones and Tone Sets Use the following procedures to configure ring tones and to...

Page 33: ... Settings Preferences Ring Tones For global configuration 2 In the Ring Tones section select a country from the Tone Set field Valid values are Australia Europe France Germany Italy UK Mexico Brazil Malaysia Russia and US Default is US 3 Select a value from the Global Ring Tone field For per line configuration 4 In the Ring Tone section select a line for which you want to set ring tone 5 Select a ...

Page 34: ...IP phone turns the Live Dial Pad mode ON or OFF With live dial pad ON the 6730i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or programmable key is pressed With live dial pad OFF if you dial a number while the phone is on hook lifting the receiver or pressing the initiates a call to that number Availability of feature dependant on your phone system or serv...

Page 35: ... the default setting Calls can be made or received using the handset or handsfree speakerphone In handset audio mode pressing the button on the phone switches to handsfree speakerphone In Speaker audio mode lift the handset to switch to the handset Headset Choose this setting if you want to make or receive all calls using a handset or headset connected through the handset port Speaker Headset Inco...

Page 36: ...figuring Time and Date Use the following procedures to configure the time and date settings on the IP phone Set Time and Time Format 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Time and Date 4 Select Set Time 5 Using the keys on the keypad enter a time to set on the IP phone Use the 3 and 4 navigation keys to move backward or forward when entering the time Use the ...

Page 37: ...to move backward or forward when entering the date 5 Press Set to save the date setting 6 Select Date Format 7 Select a date format from the list of options Default is Sun Jan 2 Valid values are Sun Jan 2 Default 2 Jan 00 2000 01 02 02 01 2000 02 01 00 02 01 00 01 02 00 Jan 2 2 Jan 2000 Sun 2 Jan 2 Jan 02 01 2000 8 Press Set to save the Date Format setting Set Time Zone 1 Select Preferences 2 Sele...

Page 38: ...cified configuration server The phone will use the time from Time Server 1 unless it is not configured or unavailable in which case it will move on to Time Server 2 and if neccessary Time Server 3 1 Select Preferences 2 Select Time and Date 3 Select Time Server 4 Select from Time Server 1 Time Server 2 or Time Server 3 5 Enter an IP address or domain name for the time server 6 Press Set to save th...

Page 39: ...DD YY MMM DD DD MMM YYYY WWW DD MMM DD MMM DD MM YYYY 4 In the NTP Time Servers field enable by checking the checkbox or disable by unchecking the box default is enabled 5 In the Time Server 1 Time Server 2 and Time Server 3 fields enter IP addresses or qualified domain names for the primary secondary and tertiary time servers Aastra Web UI Note The time and time format you configure display on th...

Page 40: ...b UI and the IP Phone UI Specifying the Language to Use Once the language pack s are available on your phone from your System Administrator you can specify which language to use on the phone and or the Aastra Web UI Use the following procedure to specify which language to use for the IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Language 4 Select Screen L...

Page 41: ...e is dynamic The Aastra Web UI displays all screens in the language you selected Note All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone English is the default language and cannot be changed or removed For more information about loading language packs see your System Administrator Aastra Web UI Note You must...

Page 42: ...sing the Aastra Web UI or the IP Phone UI You can then use text and characters in a specific language when performing inputs on the phone The following tables identify the language characters that you can use to enter text and characters on the 6730i Keypad Input Alphabet Tables English Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkl5 6 ...

Page 43: ...ÎÏ ghi4îï 5 JKL5 jkl5 6 MNO6ÑÓÒÔÖ mno6ñóòôö 7 PQRS7 pqrs7 8 TUV8ÚÙÛÜ tuv8úùûü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÁÀÇ abc2áàç 3 DEF3ÉÈ def3éè 4 GHI4ÏÍ ghi4ïí 5 JKL5 jkl5 6 MNO6ÑÓÒ mno6ñóò 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 SPACE SPACE VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 44: ...GHI4 ghi4 5 JKL5 jkl5 6 MNO6Ö mno6ö 7 PQRS7ß pqrs7ß 8 TUV8Ü tuv8ü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÀCÇ abc2àcç 3 DEF3ÉÈË def3éèë 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6ÓÒ mno6óò 7 PQRS7 pqrs7 8 TUV8Ù tuv8ù 9 WXYZ9 wxyz9 SPACE SPACE VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 45: ...l5 6 MNO6ÓÔÕ mno6óôõ 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 АБВГ2ABC aбвг2abc 3 ДЕЁЖЭ3DEF Дeëжз3def 4 ИЙКЛ4GHI ийкл4ghi 5 МНОП5JKL мноп5jkl 6 РСТУ6MNO рсту6mno 7 ФХЦЧ7PQRS7 фхЧч7pqrs 8 ШЩЪЫ8TUV шщъы8tuv 9 ЬЗЮЯ9WXYZ ьзюя9wxyz SPACE SPACE VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 8082...

Page 46: ...ferences 3 Select Language 4 Select Input Language Select the language you want to use when inputting text and characters into the IP Phone UI Valid values are English default Français French Español Spanish Deutsch German Italiano Italian Português Portuguese Русский Russian 5 Press Set when you have selected an input language IP Phone UI Note Available input languages are dependent on the config...

Page 47: ...b UI and IP Phone UI Valid values are English default Français French Español Spanish Deutsch German Italiano Italian Português Portuguese Русский Russian 3 Click Save Settings The change is dynamic The Aastra Web UI and IP Phone UI allow you to enter text and characters in the language you selected Aastra Web UI Note All languages may not be available for selection The available input languages a...

Page 48: ...2 of multi national languages when displaying and inputing in the IP Phone UI and the Aastra Web UI UTF 8 is also compatible with XML encoding on the IP Phones The following table illustrates the Latin 2 character set used on the 6730i IP Phone VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 49: ...gain prompt re enter the new user password and press Enter A message Password Changed displays on the screen 1 Click on Operation User Password 2 In the Current Password field enter the current user password If you change the password Then you need to using the IP Phone UI use that new password to log into the Aastra Web UI using the Aastra Web UI use that new password when changing the user passw...

Page 50: ...only Reset a User Password Use the following procedure to reset a user password 1 Click on Operation Phone Lock 2 In the Reset User Password field click Reset The following screen displays 3 In the Current Password field leave this blank 4 In the New Password field enter a new password 5 In the Password Confirm field re enter your new user password 6 Click Save Settings Note Valid values when crea...

Page 51: ... your System Administrator or should you experience any unexpected behavior 1 Press the button on the phone to enter the Options List 2 Select Restart Phone 3 Press to confirm the restart of the phone If you do not wish to restart your phone press the 3 key to cancel 1 Click on Operation Reset 2 Click Restart 3 Click OK at the confirmation prompt IP Phone UI Note Your phone is out of service tempo...

Page 52: ...ou to enter and save a new user password Set an emergency dial plan An emergency dial plan can be 911 999 112 110 or all of the above The default emergency dial plan is 911 999 112 110 The following procedures describe locking the phone setting an emergency dial plan and resetting the user password Locking Unlocking a Phone Use the following procedures to lock an IP phone and prevent it from being...

Page 53: ...er to contact local emergency services for assistance when required The emergency telephone number may differ from country to country It is typically a three digit number so that it can be easily remembered and dialed quickly Some countries have a different emergency number for each of the different emergency services You can specify the digits to dial on the IP phone for contacting emergency serv...

Page 54: ... emergency number For example 911 110 Default for this field is 911 999 112 110 3 Click Save Settings to save the emergency dial plan to your phone Reference For more advanced options you can set on your phone see Additional Features on page 154 Emergency Number Description 911 A United States emergency number 999 A United Kingdom emergency number 112 An international emergency telephone number fo...

Page 55: ...roup that your extension is part of By pressing a line call appearance button you connect to the line or a call it represents The line call appearance light indicates the status of that line or call When the phone is taken off hook the phone automatically selects a line for you When you have more than one call you can use the left and right navigation buttons 3 and 4 to scroll left and right to th...

Page 56: ... use Speed Dial Indicates the key is configured for speed dial use You can also configure a prefix for a speed dial number Do Not Disturb Indicates the key is configured for do not disturb on the phone Busy Lamp Field BLF Indicates the key is configured for Busy Lamp Field BLF use User can dial out on a BLF configured key BLF List Indicates the key is configured for BLF list use User can dial out ...

Page 57: ...ed speed dial key and a transfer key You can use this key to perform speed dial functions or you can use it as a transfer key to transfer calls Speed Dial Conf Indicates the key is configured as a speed dial key and a conference key You can use this key to speed dial from within a conference call and add the new call directly to the conference Directory Key 7 by Default Indicates the key is config...

Page 58: ...figuring a Line Key Use the following procedure to set a Line key on your phone 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 8 Keys 5 and 6 can be made configurable only by your system administrator 3 In the Type field select Line to apply to the key 4 In the Line field select a line for which to apply this key Valid values are 3 through 6 5 Click Save Settings Aastra Web...

Page 59: ... Edit Speed Dial Prefix The speed dial feature also allows you to specify a preset string of numbers followed by a that the phone dials automatically after pressing the speed dial key You can use this feature for numbers that contain long prefixes For example if you had the following speed dial configuration in the Aastra Web UI Key 1 Type speed dial Label Europe Office Value 1234567 Line 2 then a...

Page 60: ...ge key and select a different line or use the phone s keypad to select a number 1 9 or use the 2 and 5 to make your selection 4 Press Save to save the speed dial key to the line specified IP Phone UI Note When creating a speed dial for a key on the IP Phone you must select a key that has no preassigned function key must be set to None Pressing and holding a programmable key or keypad key that curr...

Page 61: ...nter a phone number or extension to assign to that speed dial key The following example illustrates the screen display After entering the number the prompt Use Save to end displays on the screen 6 Press Save to save the number as a speed dial key By default the phone automatically assigns the speed dial key to line 1 if available To select a different line press the Change key and select a differe...

Page 62: ... the dial pad key to enter the number 4 Press the Save key to save the speed dial configuration By default the phone automatically assigns the speed dial key to line 1 if available To select a different line press the Change key and select a different line or use the phone s keypad to select a number 1 9 or use the 2 and 5 to make your selection IP Phone UI Save Key 5 Delete Key 6 Key 7 Key 8 Key ...

Page 63: ...the Value field enter the phone number extension or speed dial prefix to apply to this hard key If you enter a speed dial prefix you must enter the character at the end of the prefix number for example 123456 5 In the Line field select a line for which to apply the speed dial to Valid values are 1 through 6 6 Click Save Settings Aastra Web UI Note Keys 5 and 6 SAVE and DELETE keys can be made conf...

Page 64: ...put box enter the phone number extension or speed dial prefix to apply to this Digit key If you enter a speed dial prefix you must enter the character at the end of the prefix number for example 123456 4 In the Line field select a line for which to apply the speed dial to Valid values are 1 through 6 5 Click Save Settings Aastra Web UI VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 80819...

Page 65: ...st scroll through the list to find the name and number that you wish to save to your speed dial 2 Press the Save key 3 Press the selected speed dial Editing Speed Dial Keys On the 6730i you can edit a speed dial key using any of the following methods Using the Aastra Web UI at the path Operation Programmable Keys Operation Keypad Speed Dial Using the IP Phone UI at the path Options Preferences Spe...

Page 66: ... speed dial key pressing the applicable number in the speed dial editing process also displays the speed dial edit screen The edit screen allows you to change the Speed Dial Number and Line setting 2 If you press a key that is NOT setup as a speed dial key the phone displays an Invalid Key message However if you press and hold an empty keypad key or programmable key that is set to NONE it initiate...

Page 67: ...d dial to Valid values are 1 through 6 5 Click Save Settings Notes 1 You can cancel out of the speed dial editing process at any time without saving by pressing the key 2 You can also use the up arrow key to cancel when in Extension editing or the 3 left arrow key to cancel if in Line editing Pressing either of these keys displays the idle screen On the 6730i you can remove the Speed Dial Key by e...

Page 68: ...he input box edit the phone number extension or speed dial prefix for this Digit key If you enter a speed dial prefix you must enter the character at the end of the prefix number for example 123456 4 In the Line field select a line for which to apply the speed dial to Valid values are 1 through 6 5 Click Save Settings Aastra Web UI VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fa...

Page 69: ...ther phones only the phone that has DND configured is affected You can set DND on the programmable keys using the Aastra Web UI only DND is not configurable from the IP phone UI Configuring a DND Key 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 8 Keys 5 and 6 can be made configurable only by your system administrator 3 In the Type field select do not disturb to apply to t...

Page 70: ...usy and idle indicators are the LEDs next to each BLF key The LED illuminates steady to indicate the monitored line is off hook or unregistered The LED goes off when the line is idle You can set BLF on the programmable keys using the Aastra Web UI only BLF is not configurable from the IP phone UI Configuring a BLF Key 1 Click on Operation Programmable Keys Note The BLF setting is applicable to the...

Page 71: ...inistrator 3 In the Type field select BLF to apply to this key 4 In the Value field enter the phone number or extension you want to monitor 5 In the Line field select a line for which to apply to this key Valid values are Global for all lines or 1 through 6 6 Click Save Settings VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 72: ...egistered The LED goes off when the is idle When the monitored extension is ringing the LED flashes Example A receptionist has a 6730i running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Application Server On the 6730i running Broadsoft firmware the key LEDs illuminate either flashing solid or turn off depending on the state of those extensions Note Your System A...

Page 73: ...Operation Programmable Keys 2 Select from Key 1 through Key 8 Keys 5 and 6 can be made configurable only by your system administrator 3 In the Type field select BLF List BroadSoft BroadWorks 4 In the Line field select a line number that is actively registered to the appropriate SIP proxy you are using Valid values are Global for all lines or 1 through 6 5 In the BLF List URI field enter the name o...

Page 74: ...s an active RTP stream for example when the call is not on hold Configuring a Flash Key 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 8 Keys 5 and 6 can be made configurable only by your system administrator 3 In the Type field select flash 4 Click Save Settings Aastra Web UI Note Keys 5 and 6 SAVE and DELETE keys can be made configurable ONLY by your System Administrator ...

Page 75: ...u are ready to receive calls from a queue on the server You must press the ACD key and then log in by entering your User ID and Password An Available key displays allowing you to make your phone available to accept these calls When you are on an active call or you miss a call the server automatically changes the phone s status to unavailable The server updates it s database with this new informati...

Page 76: ... only by your system administrator 3 In the Type field select Auto call distribution 4 In the Line field select a line to apply Automatic call distribution Valid values are 1 through 6 5 Click Save Settings Aastra Web UI Note Keys 5 and 6 SAVE and DELETE keys can be made configurable ONLY by your System Administrator Note It is recommended you configure no more than a single ACD programmable key p...

Page 77: ...begins distributing calls to your phone When you set the IP phone to unavailable the server temporarily stops distributing calls to your phone The LED for the ACD Key shows the current status of your phone ACD LED Table This LED changes when you log into the phone queue and are available to take calls The LED changes again when you are busy with an active call The table below shows the status of t...

Page 78: ... in order to start receiving calls 7 To temporarily stop receiving calls press the press 2 Unavail If you are on a call or miss a call that has been distributed to your phone your phone status automatically changes to Unavailable Your phone remains in the Unavailable state until one of the following occurs You use the IP Phone UI to manually switch the IP phone state back to Available or The avail...

Page 79: ...all When you configure a GCP key you specify the ring group for example extensions 2200 2210 that you want to monitor for incoming calls When an incoming call is received on any of these extensions the Operator presses the GCP key and is connected to the call If multiple incoming calls are received simultaneously the Operator press the GCP key selects an extension from a list and presses the Picku...

Page 80: ...tings Configuring Group Call Pickup GCP Key for Sylantro Servers Use the following procedure to configure Group Call Pickup using the Aastra Web UI 1 Click on Operation Programmable Keys 2 Select a key for which to configure Group Call Pickup 3 In the Type field select Directed Call Pickup 4 In the Value field enter groupcallpickup 5 In the Line field select the line for which to apply the Group C...

Page 81: ...e monitored group of extensions receives a call press the GCP Key The call is answered If the monitored group of extensions receives multiple incoming calls simultaneously the phone displays a list of incoming calls 2 Use the 5 and 2 keys to scroll through the list to select an extension 3 Press 2 Pickup Key for the extension you select The call is answered IP Phone UI Note Before using the DCP GC...

Page 82: ...llowing XML fields XML Application URI XML Application Title The XML Application URI is the URI loaded by your phone The phone performs an HTTP GET Contact your System Administrator for the applicable XML URI to enter in the XML Application URI field The XML Application Title is the label that displays beside the XML key on your phone If you use the Services key to access the XML features the XML ...

Page 83: ...plications appears for selection after pressing the XML key 5 In the XML Application URI field enter the XML application URI provided by your System Administrator 6 In the XML Application Title field enter the XML application title that you want to display as the title for the key on your phone 7 Click Save Settings Aastra Web UI Note Keys 5 and 6 SAVE and DELETE keys can be made configurable ONLY...

Page 84: ...hone A Custom Features screen displays or the title you specified 2 Use the 5 and 2 to scroll through the customized features 3 For menu and directory services select a service to display the information for that customized service Message services display to the screen after pressing the key For user input services follow the prompts as appropriate 4 To exit from the Customized Features screen pr...

Page 85: ...following procedure to configure a sprecode key on the 6730i phone 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 8 Keys 5 and 6 can be made configurable only by your system administrator 3 In the Type field select sprecode 4 In the Value field enter the appropriate value for accessing specific services from the server 5 Click Save Settings Aastra Web UI Note Keys 5 and 6 S...

Page 86: ...licable value to pickup the call Administrators can configure the park and pickup keys for any line using the configuration files or the Aastra Web UI Users can make changes to customize the label of the park pick up keys using the Web UI Configuring Park Pickup Keys Use the following procedure to configure park pickup on the 6730i phone 1 Click on Operation Programmable Keys 2 Select from Key 1 t...

Page 87: ...d call party hears music on hold 3 If the call fails you can pick up the call using the next procedure and press the Park key again to retry step 2 Pickup a Parked Call 1 Pick up the handset on the phone Note The Value and Line fields are configured by the Administrator For Asterisk Server Server announces the extension number where the call has been parked Once the call is parked press the key to...

Page 88: ...hone dials the last call you received When you configure an lcr key the label LCR displays next to that key on the IP phone When the Sylantro server detects an lcr request it translates this request and routes the call to the last caller Configuring a Last Call Return Key 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 8 Keys 5 and 6 can be made configurable only by your sys...

Page 89: ...nt on the Call Forward mode Account default Phone or Custom configured for the phone For more information about call forwarding and call forwarding modes see Call Forward Account Based Configuration on page 137 Configuring a Call Forward 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 8 Keys 5 and 6 can be made configurable only by your system administrator 3 In the Type fie...

Page 90: ... is in the Connected state pressing the BLF Xfer key transfers the call to the extension unconditionally disregarding the status of the monitored extension If transferring a call to an extension fails a message Transfer Failed displays on the phone and you can reconnect the call get the call back by pressing the line key again BLF Xfer and Call Forward When the focused line is in the Ringing state...

Page 91: ... In the Type field select BLF Xfer 4 In the Value field enter the monitored extension or the extension to transfer calls to for example 35 5 In the Line field select the line for which you want to use the key functionality 6 Click Save Settings Aastra Web UI Note Keys 5 and 6 SAVE and DELETE keys can be made configurable ONLY by your System Administrator VoIPon www voipon co uk sales voipon co uk ...

Page 92: ... Dial Xfer key causes the phone to go offhook and dial the predefined extension Speed Dial Xfer and Blind Transfer When the phone is connected to a call pressing the Speed Dial Xfer key blind transfers the call to the predefined target If transferring a call fails a message Transfer Failed displays and you can reconnect the call get the call back by pressing the line key again Speed Dial Xfer and ...

Page 93: ... the Type field select Speed Dial Xfer 4 In the Value field enter the speed dial extension or the extension to transfer calls to for example 5551212 5 In the Line field select the line for which you want to use the key functionality 6 Click Save Settings Aastra Web UI Note Keys 5 and 6 SAVE and DELETE keys can be made configurable ONLY by your System Administrator VoIPon www voipon co uk sales voi...

Page 94: ...figure a programmable key as a Speed Dial Conf key and you press this key while on an active call the focused line changes to the dialing line A Cancel softkey displays on the phone allowing you to abort the conference speed dial if required The message Ringing displays below the number when the far end is ringing The message Conf Unavailable briefly displays when a conference is already in progre...

Page 95: ... 3 In the Type field select Speed Dial Conf 4 In the Value field enter the number or the extension to add to the conference for example 5551212 5 In the Line field select the line for which you want to use the key functionality 6 Click Save Settings Aastra Web UI Note Keys 5 and 6 SAVE and DELETE keys can be made configurable ONLY by your System Administrator VoIPon www voipon co uk sales voipon c...

Page 96: ...ure allows you to store frequently used names and numbers on the phone You can also dial directly from a directory entry You can use the Directory key to access a Directory List which contains a customized list of names with phone numbers and labels In addition to creating a Directory key you can also download a Directory List to your PC if required using the Aastra Web UI Reference For more infor...

Page 97: ...eys 2 Select from Key 1 through Key 8 Keys 5 and 6 can be made configurable only by your system administrator 3 In the Type field select Directory 4 Click Save Settings Aastra Web UI Notes 1 Keys 5 and 6 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 2 By default the Directory key is Key 7 VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 124...

Page 98: ...onfigure an Icom key on your phone to use for outgoing intercom calls You must configure a programmable key with the function Intercom Use the following procedure to configure a key as an Icom key using the Aastra Web UI Configuring an Intercom Key 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 8 Keys 5 and 6 can be made configurable only by your system administrator 3 In t...

Page 99: ...l intercom press or hang up the handset 5 When you are finished speaking hang up the phone by placing the handset back on hook or by pressing or the line call appearance button for the active call When you hang up the remote phone also hangs up Reference For more information about incoming intercom calls see Incoming Intercom Call Features on page 173 For more information about outgoing intercom c...

Page 100: ... Services key that when pressed on the phone displays the Services menu The Services Menu can also be accessed via the IP Phone UI at the location Options Services The Services key can access any XML applications setup by your System Administrator Contract your System Administrator for more information To configure a Services key you must configure a key with the function Services Use the followin...

Page 101: ... Key 1 through Key 8 Keys 5 and 6 can be made configurable only by your system administrator 3 In the Type field select Services 4 Click Save Settings Aastra Web UI Note Keys 5 and 6 SAVE and DELETE keys can be made configurable ONLY by your System Administrator VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 102: ... key 2 Select an option from the Services Menu 3 To cancel a Service press IP Phone UI Note Specific options may display in the Services Menu if setup by your System Administrator Contact your Administrator for more information VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 103: ... 6 can be made configurable only by your system administrator 3 In the Type field select Phone Lock 4 Click Save Settings Aastra Web UI Note Keys 5 and 6 SAVE and DELETE keys can be made configurable ONLY by your System Administrator Note You can lock unlock the phone using the new key you just configured using the Aastra Web UI at the path Operation PhoneLock or using the Phone Lock option on the...

Page 104: ...Lock the Phone 1 Press the Lock key The phone locks The LED for the key remains lit Unlock the Phone 1 Press the Unlock key A password prompt displays 2 Enter your user password and press ENTER The phone unlocks The LED for the key AND the Message Waiting Lamp go OFF The Lock label appears next to the key you just pressed IP Phone UI VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 ...

Page 105: ... RTP Settings For more information about Group Paging and how it works and to specify multicast addresses see Group RTP Paging receives RTP streams on page 177 Configuring a Paging Key 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 8 Keys 5 and 6 can be made configurable only by your system administrator 3 In the Type field select Paging 4 In the Value field enter a multica...

Page 106: ... Aastra Web UI 1 On the IP Phone press the key you configured for Paging The phone opens a multicast RTP session and an outgoing OR incoming phone screen displays as follows 2 Press the Drop key to end the multicast RTP session and return to the idle screen IP Phone UI Notes 1 Recipient of a Paging call can set a global Do Not Disturb DND to ignore any incoming pages 2 For incoming Paging the phon...

Page 107: ...Use the following procedure to configure a None key on the 6730i IP Phone 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 8 Keys 5 and 6 can be made configurable only by your system administrator 3 In the Type field select None 4 Click Save Settings Aastra Web UI Note Keys 5 and 6 SAVE and DELETE keys can be made configurable ONLY by your System Administrator VoIPon www voip...

Page 108: ...Select from Key 1 through Key 8 Keys 5 and 6 can be made configurable only by your system administrator 3 In the Type field select None 4 Click Save Settings The function is deleted from the IP phone memory Aastra Web UI Note Keys 5 and 6 SAVE and DELETE keys can be made configurable ONLY by your System Administrator VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808...

Page 109: ...on as you press the first digit on the dial pad the phone automatically selects the next available line go off hook and dial as digits are pressed Using Handsfree Speakerphone The handsfree feature allows you to speak to someone without using the handset or headset Your phone must be in either the Speaker or Speaker Headset audio mode For more information about setting the audio mode on your phone...

Page 110: ...adset microphone see Headset Mic Volume on page 29 To change the volume 1 Press to enter the Options list 2 Select Preferences and press 4 3 Use 2 to scroll down to Set Audio and press 4 to select 4 Press 2 to scroll down to Headset Mic Volume and press 4 to select 5 Use 2 to scroll down the list and press 4 to select your desired volume 6 Press 4 to save changes and 3 to exit 7 If you do not wish...

Page 111: ...t 100 numbers you called allowing you to scroll through and select the number you wish to redial Accessing the Redial List 1 If you are off hook and press the telephone automatically dials the last number you called 2 If you are not on the phone press to display the most recently dialed number and use 2 and 5 to scroll through the list to view the other numbers 3 Press 2 to see the second most rec...

Page 112: ...ce For muted calls the Mute key LED is ON Press the button at any time to mute handset headset or handsfree The mute light flashes slowly and you can hear the caller but they cannot hear you To switch mute on or off press Note You cannot delete individual entries in the Redial List IP Phone UI IP Phone UI Note If you place a muted call on hold the phone automatically takes the call off mute when y...

Page 113: ...for that call If you cannot answer the call the caller goes to voicemail has been configured for your extension Sending an Incoming Call to Voicemail You can send an incoming call directly to voicemail without answering the call To do this press without picking up the handset If you re already on the phone your incoming call should go directly to voicemail Your phone screen displays a voicemail ic...

Page 114: ...to the call if not already connected 2 Press the Hold key The line call appearance light begins to flash slowly and after a short time the phone beeps softly to remind you that you still have a call on hold The screen displays Call Held with the line number the call is held at the phone When on Hold To let your caller know that they are still on hold music plays softly if this has been set up for ...

Page 115: ...e button again you disconnect from the call Transferring Calls Blind Transfer A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call To do this simply complete the transfer immediately after you have entered the number The call goes directly to the extension or outside line you transferred to If the party you are transferrin...

Page 116: ...s To complete a consultive transfer remain on the line to speak with the Party 2 before pressing the Transfer Key again to transfer Party 1 to Party 2 To cancel the transfer select Cancel on the display screen Transferring Two Existing Calls The 6730i allows you to perform a transfer of a call when there are currently two active calls on the phone For example on your phone there are two active cal...

Page 117: ...call timer moves to the left You use the up and down arrow keys to scroll to a party on the list You use the right arrow key to select the party to drop Local Conferencing The 6730i phone supports up to 3 parties including yourself in a conference call This is called Local Conferencing and is the default method of conferencing on the 6730i Note Your System Administrator can set your Conference key...

Page 118: ...onference 4 Press the Conf Key A new line opens 5 Enter the phone number of Party 3 6 Wait for Party 3 to answer When Party 3 answers you can consult with them before adding them to the conference 7 Press the Conf key again to add Party 3 to the conference Party 1 which is yourself Party 2 and Party 3 are all connected to a single conference 8 To drop a party from the conference press the Conf key...

Page 119: ...server limitations when your Administrator enables Centralized Conferencing If your Administrator does not enable Centralized Conferencing then the 6730i uses Local Conferencing by default Your Administrator can configure Centralized Conferencing globally on all lines or on specific lines Although for the global setting to work you must configure the lines with the applicable phone number Referenc...

Page 120: ...ing call of a Party 3 Wait for Party 2 to answer When Party 2 answers you can consult with them before adding them to Conference 1 4 Press the Conf Key A new line opens IP Phone UI Note When Centralized Conferencing is enabled on your phone local conferencing or three way conferencing works as indicated in the previous section Using Local Conferencing Joining two active calls in a conference also ...

Page 121: ...t Conference 1 using the procedures in the previous section Setting Up a Conference and Adding Multiple Parties for Sylantro and Broadsoft Servers 2 When you are finished adding all required parties to Conference 1 press an available Line Key to start Conference 2 You are Party 1 on Conference 2 Call Party 2 3 When Party 2 answers press the Conf Key 4 Press an available Line Key 5 Call Party 3 for...

Page 122: ...ssing Line 2 joins Party 1 and Party 2 to the conference on Line 2 6 Press the Conf Key again to join the Parties to the active conference Ending a Conference and Transferring Remaining Parties The 6730i allows a Host to drop from a 3 way conference and let the other two parties remain connected by pressing a Xfer key If you are the Host of a conference and want to leave that conference While in a...

Page 123: ...tored within your phone You can enter up to 200 entries into the 6730i Directory by adding them manually or by saving the number and name from other lists stored on your phone You can also dial directly from a directory entry Each entry can contain a maximum of 16 letters and numbers On the 6730i you access the Directory by pressing the Directory Key Key 7 Accessing Your Directory Use the followin...

Page 124: ...4 To dial the displayed number press or just lift the handset or press any Line Key 5 Press the Directory Key to cancel Sorting Entries and Quick Search Feature You can also sort multiple numbers according to preference and perform a quick search feature that allows you to enter the first letter that corresponds to a name in the Directory to find specific line items The phone displays the first na...

Page 125: ...letter for that key for example press 2 three times to access C Press 4 to move to the next space or wait a moment and the cursor automatically advances To insert a space between letters press 4 To backspace and erase a mistake press 3 or press the Delete Key The Line prompt displays The default is Line 1 5 If you want to save the new Directory entry to use Line 1 press Save to save the new entry ...

Page 126: ...ess the next letter for that key for example press 2 three times to access C Press 4 to move to the next space or wait a moment and the cursor automatically advances To insert a space between letters press 4 To backspace and erase a mistake press 3 or press the Delete Key The Line prompt displays The default is Line 1 5 If you want to save the new Directory entry to use Line 1 press Save to save t...

Page 127: ... the dial pad or use 2 and 5 to scroll through the list to find the name 3 To begin editing press 3 Press 3 again to erase the numbers or letters to the left or use the dial pad to enter additional digits or characters once you have saved the number If you don t want to change the number or name just press the Directory Key or the Key at any time to exit 4 Press the Save Key to finish IP Phone UI ...

Page 128: ...lete a Single Entry 1 Press the Directory Key 2 Press 2 and 5 to find the entry you want to delete 3 Press the Delete Key The DELETE again to erase this item prompt displays 4 Press the Delete Key again at the prompt to erase the entry Delete All Entries 1 Press the Directory Key 2 Press the Delete Key The DELETE again to erase all items prompt displays IP Phone UI Delete Key Directory Key DELETE ...

Page 129: ... or number displayed on your screen during a call to the Directory List or to one of your programmable keys using the following procedure Use the following illustration as a reference 1 Press the Save Key during the call 2 Press the Directory Key or an empty programmable key If a name is displayed both the number and name are saved in the Directory List or the programmable key If no name or Unknow...

Page 130: ...he Callers List scroll through the list to find the name and number that you want to save to your Directory 3 Press the Save Key 4 Press the Directory Key to save the number you selected to the Directory List If the name is displayed with the number both are saved to the Directory If no name is displayed you can enter the name using the dial pad IP Phone UI Save Key Callers List Key Directory Key ...

Page 131: ...t scroll through the list to find the name and number that you want to save to your directory 3 Press the Save Key 4 Press the Directory Key to save the number you selected to the Directory List If the name is displayed with the number both are saved to the Directory If no name is displayed you can enter the name using the dial pad IP Phone UI Save Key Redial Key Directory Key VoIPon www voipon co...

Page 132: ...ectory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI 1 Click on Operation Directory 2 In the Directory List field click on Save As A File Download message displays 3 Click OK 4 Enter the location on your computer where you want to download the Directory List and click SAVE The callerslist csv file downloads to your computer 5 Use a spreadsheet a...

Page 133: ... an incoming or outgoing call matches a number that you have programmed with a name in a programmable key or in the Directory List the Callers List displays the name and number The display shows you how many callers have been added to the list since you last checked it Note Your System Administrator can create a custom Callers List XML application allowing you to access the Callers List via an XML...

Page 134: ...es not save changes Editing in the Callers List is generally used if you plan to call the number and need to add a prefix Display Item Description 450 349 0438 Indicates you have returned the call from the Callers list N MAR 04 3 30pm 2x N indicates a new call XX New Callers When you re not on the telephone and not in the Callers list the display shows you how many callers have been added to the l...

Page 135: ...rs List Key 2 Press 2 and 5 to find the entry you want to edit Press 2 to view the most recent call or 5 to see the oldest call on your list 3 Press any key on the dial pad to begin editing 4 To move the cursor one digit to the right press 4 To erase one digit to the left of the cursor press 3 5 To dial the displayed number press or just lift the handset or press any line keys IP Phone UI John Bur...

Page 136: ...rs List 1 Press the Callers List Key 2 Press 2 and 5 to find the item you want to delete 3 Press the Delete Key 4 Press the Delete Key again at the prompt to erase the item Use the following procedure to delete all items from the Callers List 1 Press the Callers List Key 2 Press the Delete Key 3 Press the Delete Key again at the prompt to erase all items IP Phone UI IP Phone UI VoIPon www voipon c...

Page 137: ...ication This file displays the name phone number and the line that the call came in on Download the Callers List Use the following procedure to download the Callers List to your PC using the Aastra Web UI 1 Click on Operation Directory 2 In the Callers List field click on Save As A File Download message displays 3 Click OK 4 Enter the location on your computer where you want to download the Caller...

Page 138: ... Call Forward Account Based Configuration on page 137 for more information about call forwarding to other numbers On the 6730i you can set DND on the phone side for a specific account or for all accounts on the phone You can set three modes for DND using the Aastra Web UI at the path Basic Settings Preferences General DND Key Mode Account Phone default and Custom DND performs according to the mode...

Page 139: ...MWI LEDs when you enable DND on the IP Phone Configuring a DND Key To configure a DND key see the section Do Not Disturb DND Key on page 63 Key LED Behavior for All Modes MWI LED Behavior for All Modes DND key LED RED if current account in focus has DND ON DND key LED OFF when current account in focus has DND disabled MWI LED ON if current account in focus has DND ON MWI LED OFF if current account...

Page 140: ... toggles all accounts on the phone to ON or OFF custom Sets the phone to display custom screens after pressing the DND key that list the account s on the phone The user can select a specific account for DND turn DND ON for all accounts or turn DND OFF for all accounts 3 Click Save Settings The changes takes affect immediately without a reboot Aastra Web UI Notes 1 If there is only one account conf...

Page 141: ... you selected Phone mode the first account allows you to change the DND status for all accounts 2 Number and name of accounts that display to this screen are dependant on the number and name of accounts configured on the phone In the screen in step 4 Screenname1 is configured on Line 1 Screenname2 is configured on Line 2 and Screenname3 is configured on Line 3 Only your Administrator can create ac...

Page 142: ...efault 1 Press the DND key to toggle DND ON or OFF for all accounts on the phone Toggling to ON enables DND on all accounts on the phone Toggling to OFF disables DND on all accounts on the phone 2 Use the RIGHT and LEFT arrow keys to scroll through each account In the above example toggling Screenname1 to DND ON enabled DND for Screenname2 and 3 also Screenname1 DND On Jan 1 12 96 1 Screenname2 Ja...

Page 143: ...ss DONE and then Confirm to save the change Pressing Cancel 0 cancels the attempted change The following screen displays after pressing a DONE key Call Forward Account Based Configuration Call Forward CFWD on the IP phone allows incoming calls to be forwarded to another destination On the 6730i you can set Call Forward CFWD on the phone side for a specific account or for all accounts on the phone ...

Page 144: ...o all accounts on the phone Custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific mode All Busy and or No Answer for each account independently or all accounts On the 6730i you can set all accounts to ALL On or ALL Off You can enable different CFWD rules modes independently for example you can set different phone numbers for Busy Al...

Page 145: ... the configuration to all other accounts In the Aastra Web UI only the account you configured is enabled All other accounts are grayed out but set to the same configuration Using the Aastra Web UI if you make changes to that initial account the changes apply to all accounts on the phone Custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a s...

Page 146: ... option call forwards incoming calls only if the account rings but is not answered in the defined number of rings The call gets forwarded to the specified number 6 For each account in the Number field enter the phone number for which you want the incoming calls to forward to if the phone is in the specified state If using the Account mode or Custom mode you can enter different phone numbers for ea...

Page 147: ...each account or all accounts as applicable You can enter different phone numbers for each enabled state If you selected Phone mode all accounts are set to the same CFWD configuration All Busy and or No Answer as Account 1 on the phone In the Aastra Web UI only Account 1 is enabled All other accounts are grayed out but use the same configuration as Account 1 Using the Aastra Web UI if you make chan...

Page 148: ...WN arrow keys to scroll through each state type In the above example CFWD All is enabled as indicated by a check mark CFWD Busy is enabled but no call forward phone number configured as indicated by a and CFWD NoAns is disabled as indicated by an X Notes 1 If there is no CFWD key configured on the phone or it is removed you can still enable CFWD via the IP Phone UI at the path Options Call Forward...

Page 149: ...t in focus 4 Press the CHANGE key for the state you selected in step 3 Scroll to the CFWD State screen This displays the current state of the mode you selected In the following example the CFWD All state is ON 5 Press the CHANGE key in the CFWD State screen Press NEXT to toggle the state of the CFWD mode ON or OFF In the example in Step 4 you press NEXT to change the option to OFF 6 Press SET to s...

Page 150: ...d call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call if there is no answer 12 Press SET to save the change 13 Press DONE to save CFWD All Number CFWD All State CFWD Busy Number CFWD Busy State CFWD No Answer Number CFWD No Answer State CFWD No Answer Rings Each time you press DONE the following Apply Changes scr...

Page 151: ...set will apply to all accounts on the phone All Enables CFWD All on the phone and forwards all incoming calls to the specified number Busy Enables CFWD Busy on the phone and forwards incoming calls to a specified number if DND has been enabled OR if the phone is currently engaged in another call No Answer Enables CFWD NoAns on the phone and forwards incoming calls to a specified number if the call...

Page 152: ...to the CFWD Number screen and press CHANGE 8 Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify 9 Press SET to save the change Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence ov...

Page 153: ...screen and then forwards the call 12 Press SET to save the change 13 Press DONE to save CFWD All Number CFWD All State CFWD Busy Number CFWD Busy State CFWD No Answer Number CFWD No Answer State CFWD No Answer Rings Each time you press DONE the following Apply Changes screen displays 14 Press to confirm the change s each time the Apply Changes screen displays All the same changes are saved to all ...

Page 154: ...eck mark Screenname2 has one or more CFWD states disabled as indicated by an X Screenname3 has one or more CFWD states configured but a specific state has no call forward phone number configured as indicated by a Items 4 and 5 allow you to disable or enable CFWD on all accounts respectively Screenname1 CFWD All Jan 1 12 96 1 Screenname2 Jan 1 12 96 2 Screenname3 Jan 1 12 96 3 CFWD NoAns CFWD Busy ...

Page 155: ... if DND has been enabled for that account OR if that account is currently engaged in another call The phone number can be different between accounts No Answer Enables CFWD NoAns for an account and forwards incoming calls to a specified number if the call has not been answered for a specified number of rings The phone number can be different between accounts You can also use the following keys if r...

Page 156: ...ge 7 In the CFWD State screen press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE 8 Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify 9 Press SET to save the change 1 Cfwd All 1 Cfwd State Done On Change Cfwd State Next On Set Cfwd State Ne...

Page 157: ...ngs screen and then forwards the call 12 Press SET to save the change 13 Press DONE to save CFWD All Number CFWD All State CFWD Busy Number CFWD Busy State CFWD No Answer Number CFWD No Answer State CFWD No Answer Rings Each time you press DONE the following Apply Changes screen displays 14 Press to confirm the change s each time the Apply Changes screen displays All changes are saved to the phone...

Page 158: ...cesses the Callers List the number New Calls on the idle screen is cleared Accessing and Clearing Missed Calls Use the following procedure to access and clear missed calls from the Callers List Once you display the Callers List the number New Calls indicator clears 1 Press Callers List key on the phone 2 Use the 2 and 5 keys to scroll through the line items in the Callers List to find the line ite...

Page 159: ...URI string The end of the Voicemail list displays the number of new voicemail messages if any exist Contact your System Administrator for lines configured for Voicemail Using Voicemail 1 Press the key on the phone that your System Administrator set up to access voicemail After pressing the key the phone dials to access the voicemail server 2 Use the 2 and 5 keys to scroll through the line items in...

Page 160: ...A feature on the IP phones allows you to enable or disable the suppression of DTMF playback when a number is dialed from the keys on your phone When suppression of DTMF playback is disabled and you press a key the IP phone dials the stored number and displays each digit as dialed in the LCD window When the suppression of DTMF playback is enabled the IP phone dials the stored number and displays th...

Page 161: ...k 1 Click on Basic Settings Preferences General 2 Go to the General section 3 The parameter Suppress DTMF Playback is enabled by default Disable this field by unchecking the box Default is enabled 4 Click Save Settings Aastra Web UI Note Suppress DTMF Playback is enabled by default VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 162: ...e is generated from a high frequency group of tones and the other from a low frequency group If you enable the Display DTMF Digits parameter the digits you are dialing from the keypad or or from a programmable key display to the IP phone s LCD display This parameter is disabled by default no digits display when dialing You can enable the Display DTMF Digits parameter using the Aastra Web UI Config...

Page 163: ...nal Features 2 Enable the Display DTMF Digits field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click Save Settings VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 164: ...Web UI Configuring Call Waiting Tone Use the following procedures to configure a call waiting tone on the IP phone 1 Click on Basic Settings Preferences General 2 A call waiting tone is enabled by default If required disable the Play Call Waiting Tone field by unchecking the check box 3 Click Save Settings Aastra Web UI Note Play Call Waiting Tone is enabled by default VoIPon www voipon co uk sale...

Page 165: ...ing Call Waiting Tone Period Use the following procedure to configure Call Waiting Tone Period 1 Click on Basic Settings Preferences General 2 In the Call Waiting Tone Period field enter a time period in seconds that the call waiting tone will be audible on an active call when another call comes in Default is 0 seconds 3 When enabled the call waiting tone plays at regular intervals for the amount ...

Page 166: ...onfiguring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phone 1 Click on Basic Settings Preferences General 2 Stuttered dial tone is enabled by default If required disable the Stuttered Dial Tone field by unchecking the check box 3 Click Save Settings Aastra Web UI Note Stuttered Dial Tone is enabled by default VoIPon www voipon co uk sales voipon co ...

Page 167: ...tom XML application or in the configuration files the value you set in the Aastra Web UI overrides the Administrator s setting Setting and saving the value in the Aastra Web UI applies to the phone immediately Configuring XML Beep Support Use the following procedures to configure an XML beep on the IP phone 1 Click on Basic Settings Preferences General 2 XML Beep Support is enabled by default If r...

Page 168: ...ne 2 to remind you that there is still a call on hold on Line 1 When this feature is disabled a ring splash is heard when the active call hangs up and there is still a call on hold You can enable or disable this feature using the Call Hold Reminder During Active Calls in the Aastra Web UI Configuring Call Hold Reminder During Active Calls Use the following procedure to configure Call Hold Reminder...

Page 169: ...ing splash timer started only when the active call hung up and there was still another call on hold On the IP phones you can enable or disable a feature that would start the reminder ring splash timer as soon as you put a call on hold even when no other calls are active on the phone When enabled the phone initiates a reminder ring splash periodically for the single call on hold When disabled no re...

Page 170: ...x When this feature is enabled the reminder ring splash timer starts as soon as you put a call on hold even when no other calls are active on the phone The phone initiates a reminder ring splash periodically for the single call on hold When disabled no reminder ring splash is audible 3 Click Save Settings VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 171: ...seconds for each message to display before scrolling to the next message You can increase or decrease this time as required Setting and saving the value in the Aastra Web UI applies to the phone immediately Configuring Status Scroll Delay Use the following procedures to specify a status scroll delay on the IP phone 1 Click on Basic Settings Preferences General 2 Enter a value in the Status Scroll ...

Page 172: ...egardless of whether the Incoming Call Interrupts Dialing is enabled or disabled For Transfer and Conference the incoming calls always go to an available line other than the one you are using for dialing and the incoming call s line LED blinks The LCD still displays your dialing screen Intercom Behavior If Incoming Call Interrupts Dialing is enabled and you are dialing an outgoing Intercom call th...

Page 173: ... the IP Phone 1 Click on Basic Settings Preferences General 2 Enable the Incoming Call Interrupts Dialing field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click Save Settings Aastra Web UI Note Incoming Call Interrupts Dialing is disabled by default VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 174: ...ou can turn off this functionality so that the phone stays focused on the connected call You can do this using the Switch Focus to Ringing Line parameter in the Aastra Web UI Configuring Switch Focus to Ringing Line Using the Aastra Web UI Use the following procedure to enable or disable the Switch Focus to Ringing Line using the Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Sw...

Page 175: ...tely after the call ends transfer For incoming or outgoing calls the current behavior is that the same line used to transfer the call does not change For incoming calls the phone switches back immediately after the call transfers blf The phone switches back immediately after the call ends park The phone switches back immediately after the call ends voicemail The phone switches back immediately aft...

Page 176: ... Default is 1 Valid values are None disables the preferred line focus feature 1 to 9 For example if you set the preferred line to 1 when a call incoming or outgoing ends on the phone on any line the phone switches focus back to Line 1 3 In the Preferred Line Timeout field enter the amount of time in seconds that the phone switches back to the preferred line after a call incoming or outgoing ends o...

Page 177: ...If you disable this feature and the phone receives another call when an active call is already present the 6730i displays 3 Ignore Answer 4 on the LCD For the 6730i you must use the Right and Left arrow keys to answer or ignore the call A User can set this parameter using only the Aastra Web UI Configuring Goodbye Key to Cancel Incoming Calls Use the following procedure to configure the Goodbye ke...

Page 178: ...ific line or on all lines on the IP phone IP Phone UI IF THEN Goodbye Key Cancels Incoming Call is enabled AND a second call comes in while you are on an active call press the Goodbye key to reject the second incoming call Goodbye Key Cancels Incoming Call is disabled AND a second call comes in while you are on an active call press the Goodbye key to hang up on the active call so you can answer th...

Page 179: ...ing Intercom Call Features Incoming Intercom By default the IP phone allows incoming intercom calls to be automatically answered without having to set up an Icom key on your phone The phone automatically plays a warning tone when it receives an incoming intercom call It also mutes the microphone If the intercom call comes into the phone while an active call is already present the phone puts the ac...

Page 180: ... made by the originating caller Auto Answer Allows you to enable or disable the IP phone to automatically answer an Intercom call If auto answer is enabled on the IP phone the phone plays a tone if Play Warning Tone is enabled to alert the user before answering the intercom call If auto answer is disabled the phone rejects the incoming intercom call and sends a busy signal to the caller Note Your ...

Page 181: ...coming intercom call like a normal call and plays the call warning tone Allow Barge In is enabled by default Configuring Incoming Intercom Settings Use the following procedure to configure incoming Intercom settings on the IP phone 1 Click on Basic Settings Preferences Incoming Intercom Settings 2 The Auto Answer field is enabled by default The automatic answering feature is turned on for the IP p...

Page 182: ...e IP phone has an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone You can Press the REDIAL button twice to redial the last number dialed Press the REDIAL button once scroll the list of numbers then press the REDIAL button again to dial the number that displays on the screen The last number redial feature for the Redial key is s...

Page 183: ... ringing display is dependant on the setting for the Allow Barge In parameter See Allow Barge In on page 175 If this parameter is disabled and there is no other call on the phone then the paging is automatically played via the default audio device If there is an existing call on the phone the call initially displays in the ringing state The user has the option to accept ignore the call If the Allo...

Page 184: ...incoming calls are presented to multiple phones simultaneously For example it is the ability to assign the boss extension to a button on the secretary s phone Calls can be transferred between two phones with the same extension button by simply putting the call on hold at one phone and picking it up on the other Status LEDs light and flash in unison allowing all people sharing the extension to see ...

Page 185: ...dministrator can enable disable this feature if required Contact your System Administrator for more information Note Your Administrator must enable disable the beep on the server side Phone A Phone 1 SCA Environment Phone 2 Phone 3 Phone A calls the SCA number and all the phones in the SCA enironment ring SCA phone 1 answers SCA phone 2 joins by pressing SCA line When When 2 and 3 pickup 1 can han...

Page 186: ...d Held Slow Flashing Green Far end Slow Flashing Red Far end Hold private Slow Flashing Green Far end Solid Red Far end Bridge active Solid Green Far end Solid Red Far end Bridge held Slow Flashing Green Far end Solid Red Far end State Call Icon Call LED Non Call Icon Non Call LED Idle Small circle None Small circle None Seized N A N A Sold Circle Solid Red Progressing outgoing call Empty circle S...

Page 187: ...Key Pressed Idle N A Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer N A Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge active Hold Bridge Bridge held Retrieve Bridge VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 188: ...or on the phone it was initially directed to This feature is called the Missed Call Summary Subscription and can be configured by your System Administrator For this feature to work you must configure voicemail on the phone that the call was initially directed to For example phones A B and C are connected to the server Your Administrator configures the server to direct calls coming into phone B whi...

Page 189: ... Administrator the Autodial functions as either a hotline or as a warmline as follows Hotline The IP phone immediately dials a preconfigured number when you lift the handset Warmline The IP phone waits for a specified amount of time after you lift the handset before dialing a preconfigured number If you do not dial a number within the time allotted then the IP phone begins to dial the number The A...

Page 190: ...r callers to remain connected Add unlimited number of users to a conference dependent on the limitations of the server Join two active calls together into a conference Join incoming or outgoing active calls to any existing conference Reference For more information about using Centralized Conferencing see Centralized Conferencing for Sylantro and Broadsoft Servers on page 113 Answer and Ignore Keys...

Page 191: ...ds of the audio data or the complete file has been accumulated Follows the standard phone behavior of speaker head set hand set IP Phone UI Screen During WAV Streaming The 6730i screen displays the following during WAV streaming To abort the WAV streaming press any of the following Goodbye key Drop softkey You can also place the handset if in use on hook Using the Keypad During Active XML Applicat...

Page 192: ...holding the Options key to display the phone side Services Menu IMPORTANT NOTES If no Options URI script is configured the local Options Menu on the phone displays as normal If you configure password access to the Options Menu this password is required when accessing the local Option Menu but is not required for the Options Key redirection feature Pressing the Options Menu for redirection from the...

Page 193: ...L application even though the phone is locked However any keys NOT associated with the XML application cannot be used when the phone is locked Also XML Get Requests override the locked feature on the phone so that any programmable key pressed by the user that initiates a Get Request continues to get sent Only a System Administrator can configure the feature of XML override for a locked phone RTP R...

Page 194: ...an change the function of the keys using the Aastra Web UI IMPORTANT If you change the functions of the Save and Delete keys and then an Administrator locks Keys 5 and 6 the functions are automatically set back to the default settings of Save and Delete Authentication Support for HTTP HTTPS Download Methods Used with Broadsoft Client Management System CMS If enabled by an Administrator the 6730i h...

Page 195: ...hen the Broadsoft CMS feature is enabled on the IP Phone the following screens display Login Screen 9054550055 Sat Jun 8 2 55pm Log In Username Screen Please Enter Username _ Submit Next Password Screen Please Enter Password _ Submit Cancel VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 196: ...our System Administrator Call Diversion Example 1 Tim calls Mark at x400 2 Mark s phone is busy 3 Mark s phone diverts the incoming call to another destination Roger x 464 4 Tim s phone displays name and extension of where the call is being diverted to and reason for diverting the call The screen scrolls between Screen 1 and Screen 2 5 Roger s phone accepts the call and displays the name and numbe...

Page 197: ...nation information on the 6730i IP Phone If your phone does not display call destination information your System Administrator may have disabled this feature Contact your System Administrator for more information Note When both call diversion and call destination are enabled the information displays to the phone s screens in the following order Screen 1 Caller info Screen 2 Call destination Screen...

Page 198: ...isconnected screen plays busy tone displays Call Terminated message on the screen the line not in focus plays busy tone 2 or more lines active and far end disconnects the line in focus displays disconnected screen plays busy tone displays Call Terminated message on the screen for 5 seconds When 5 second times out the busy tone stops the disconnected screen disappears 2 or more lines active and a l...

Page 199: ...n incoming call comes in on another line NOT in focus and the disconnected screen is displaying on the line in focus the disconnected screen no longer displays on the line in focus A phone application is NOT in focus busy tone plays no disconnected screen displays When the phone application in focus on screen stops busy tone plays disconnected screen displays Note This indication of terminated cal...

Page 200: ...has been installed properly For installation instructions please refer to the Installation and Setup section in the Aastra 6730i Installation Guide provided with your phone Why doesn t my phone ring Check the ring volume on your phone It may be turned down or turned off To adjust the ringer volume setting press the volume button when the phone is on hook and idle For more information refer to the ...

Page 201: ...hone to enter the Options List 2 Select User Password and press Enter 3 Enter the current user password and press Enter 4 Enter the new user password and press Enter 5 Re enter the new user password and press Enter A message Password Changed displays on the screen 1 Click on Operation User Password 2 In the Current Password field enter the current user password 3 In the New Password field enter th...

Page 202: ...start the IP phone 1 Press the button on the phone to enter the Option List 2 Use the 2 key to scroll down the list of options to Phone Status and press the 4 key to select 3 Press the 2 key to scroll to the Restart Phone option Press the 4 key to confirm and restart the phone If you do not wish to restart your phone press the 3 key to cancel 1 Click on Operation Reset 2 Click Restart 3 Click OK a...

Page 203: ...Phone Lock Key on page 97 Use the following procedure to lock an IP phone using the IP Phone UI Lock the Phone 1 Press on the phone to enter the Options List 2 Select Phone Lock and press Enter 3 Press 4 to set the phone to lock 4 Press on the phone The following message displays Phone is locked Unlock the Phone 1 Press on the phone to enter the Options List 2 Enter your user password and press En...

Page 204: ...locks dynamically and displays the following message Phone is locked Unlock the Phone 3 Click on Operation Phone Lock 4 In the Unlock the Phone field click Unlock The phone unlocks dynamically and displays the following message Phone is unlocked VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 205: ...mpany This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the telephone is in your possession Aastra Telecom shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising...

Page 206: ...charges For further information and shipping instructions In North America contact our service information number 1 800 574 1611 Outside h America contact your sales representative Note Repairs to this product may be made only by the manufacturer and its authorized agents or by others who are legally authorized This restriction applies during and after the warranty period Unauthorized repair will ...

Page 207: ...dney AU Broken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba AZ Baku CET GST AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST AZT BA Sarajevo BB Barbados BE Brussels BG Sofia BM Bermuda BO La Paz BR Noronha BR Belem BR Fortaleza BR Recife BR Araguaina BR Maceio BR Sao Paulo BR Cuiaba BR Porto Velho BR Boa Vista BR Manaus BR Eirunepe BR Rio Branco BS Na...

Page 208: ...ngo CET CET AST AST EE Tallinn ES Madrid ES Canary EET CET WET FI Helsinki FJ Fiji FK Stanley FO Faeroe FR Paris EET NZT FKS WET CET GB London GB Belfast GD Grenada GE Tbilisi GF Cayenne GI Gibraltar GP Guadeloupe GR Athens GS South Georgia GT Guatemala GU Guam GY Guyana GMT GMT AST GET GFT CET AST EET GST CST CST GYT HK Hong Kong HN Tegucigalpa HR Zagreb HT Port au Prince HU Budapest HKS CST CET ...

Page 209: ...NI Managua NL Amsterdam NO Oslo NR Nauru NU Niue NZ Auckland NZ Chatham CST CET CET NRT NUT NZS CHA OM Muscat GST PA Panama PE Lima PL Warsaw PR Puerto Rico PT Lisbon PT Madeira PT Azores PY Asuncion EST PES CET AST WET WET AZO PYS RO Bucharest RU Kaliningrad RU Moscow RU Samara RU Yekaterinburg RU Omsk RU Novosibirsk RU Krasnoyarsk RU Irkutsk RU Yakutsk RU Vladivostok RU Sakhalin RU Magadan RU Ka...

Page 210: ... CET SGT CET CET CET SRT CST TR Istanbul TT Port of Spain TW Taipei EET AST CST UA Kiev US Eastern US Central US Mountain US Pacific US Alaska US Aleutian US Hawaii UY Montevideo EET EST CST MST PST AKS HAS HST UYS VA Vatican CET YU Belgrade CET Time Zone Name Time Zone Code VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 ...

Page 211: ...r 163 call hold reminder during active calls 162 call waiting tone 158 call waiting tone period 159 callers list 127 downloading to phone 131 callers list key 10 callers list key customizable 183 calls ending 116 calls handling 108 calls making 103 calls managing 117 calls placing on hold 108 calls receiving 107 calls transferring 109 conference calls 111 conference key 10 conferencing centralized...

Page 212: ...he phone 21 IP address finding 21 K key panel 8 key redirection 186 Keypad Keys 12 keys ACD key 69 Answer softkey for XML 184 BLF key 64 BLF List key 66 BLF Xfer key 84 Call Forward key 83 callers list 10 conference 10 DCP and GCP keys 73 delete 11 deleting 102 description 10 descriptions of 8 directory 11 Directory key 90 DND key 63 Flash key 68 goodbye 10 hold 10 Ignore key for XML 184 Intercom ...

Page 213: ...s 44 Phone Lock key 97 phone status 43 phone status displaying 20 playing a WAV file 185 preferred line 169 preferred line timeout 169 programmable key description 50 programmable keys about 11 R redial 105 redial key 10 restarting the phone 45 ring tone sets 26 ring tones 25 RTP paging group 177 S save key 11 Services key 94 services key 11 speaker key 10 speaker mode 29 speaker headset mode 29 s...

Page 214: ...ne 197 no dial tone 194 no light for VM message 194 no ring 194 no speakerphone 194 phone displays Bad Encrypted Config 196 phone displays No Service 195 restarting phone 196 U user password 43 V voicemail 107 153 volume control keys 10 W warning tone for Intercom 175 warranty limited 199 X XML application title 76 XML application URI 76 XML beep support 161 XML features 185 187 XML key 76 XML ser...

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