Aastra VOICE 800, User Manual

Page 1: ...Aastra Voice 800 Voice Mail System User Guide Communications system Aastra 800...

Page 2: ...rating instructions will assist you in using your Aastra Voice and answer most of the questions that may arise If you require further technical support or information about other Aastra products pleas...

Page 3: ...x Secretary 9 Forward Message with Comment 10 Remote Access and Remote Control 10 Operating Functions 10 PIN protected Voicebox 10 Call Forwarding to Voicebox 10 Activating Deactivating Your Voicebox...

Page 4: ...System Terminals 22 in the Aastra CTI 800 Application 22 on Standard Terminals 23 Accessing and Editing Messages 23 on the Aastra 677x OpenPhone 7x and OpenPhone 6x System Telephones 23 on the OpenPh...

Page 5: ...3 Appendix 33 Technical Data 33 Overview Voice Menu 35...

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Page 7: ...ived from voiceboxes are displayed on system terminals and in the Aastra CTI 800 application of the communications system The voice menus of the Aastra Voice programme guide you through its operation...

Page 8: ...rogramme It thus complements the user guides for the communica tions system Installing and Commissioning corded and cordless system telephones used on the Aastra 800 and standard terminals which provi...

Page 9: ...scribers who have their own voicebox After users dial this number they are guided through further operation by post dialling digits according to the voice prompts The Voice Menu User Guidance Internal...

Page 10: ...system connection Every external caller hears the central welcoming text assigned to the user group or call number after a specified number of rings This text could be a current adver tisement for exa...

Page 11: ...Aastra 800 voicebox can be notified of incoming messages by e mail This function is configured in the Aastra CTI 800 application Notification Call Voicebox owners can also be notified of the arrival o...

Page 12: ...ing to Voicebox Voicebox owners can set call forwarding to their voiceboxes and can choose between call forwarding busy after Time and immediately The busy after Time setting enables them to activate...

Page 13: ...an either use the standard texts or record and edit their own texts If the option Central welcome track changeable is activated for owner s voiceboxes they can also edit the central welcoming texts Ca...

Page 14: ...very caller to a voicebox has the possibility of changing the current voicebox The new voicebox is identified via its call number If the new voicebox is protected the caller has to verify their identi...

Page 15: ...ice 800 is included in PDF format on the Aastra 800 USB flash drive Recording capacity Received messages are stored on the hard disk of the Aastra 800 communications system For a recording capacity of...

Page 16: ...or Aastra Voice with the transaction record TAD the serial number of the communications system You can view the serial number on the Web console of the communications system in the Configurator s Syst...

Page 17: ...g the update of the firmware and the configuration of Aastra Voice can be found in the online help documentation To configure Aastra Voice 1 Select the optional component Aastra Voice in the System Co...

Page 18: ...if an external caller rings the configured MSN or the call number on the system connection 2 Define whether and how the system should react to external calls with the Courtesy Service Select an annou...

Page 19: ...elcome track changeable for a voicebox allowing users of this voicebox to configure and administer central welcoming texts The Courtesy Service feature for the user group is actually activated in the...

Page 20: ...the time available to a caller for leaving a message Whether or not you have remote access to your voicebox i e from a terminal other than the one assigned and Whether or not you are authorised to ed...

Page 21: ...function or to change menus and you can also record your personal texts here Use the star key to confirm the input of a string of digits Use the hash key to cancel an entry or to return to the next hi...

Page 22: ...losing texts can also be set via the voice menu but only for the currently active time group In the Aastra CTI 800 you can also save your announcement texts welcoming and closing text and the central...

Page 23: ...signed to your voicebox 1 Enter the internal call number your system administrator has configured for Aastra Voice 2 If the querying of a secret code is switched on the enter it after the request You...

Page 24: ...n different ways You can also be informed of new messages in the voicebox by e mail if you have con figured this function in the Aastra CTI 800 application You will find information con cerning in the...

Page 25: ...function key you have programmed see Programming a Function Key starting on page 26 You will see a list of incoming messages New messages which have not been listened to yet are marked with a the mos...

Page 26: ...an call the caller back Delete deletes the message Via Phone book and New Entry to add a caller to your telephone book Add to edit all the details of an entry Save your entries Select Forward to forwa...

Page 27: ...ebox from an Internal Terminal on page 20 and Calling Your Voicebox from a Remote Terminal on page 25 Calling Your Voicebox from a RemoteTerminal If your system administrator has set Remote control au...

Page 28: ...e voice menu Programming a Function Key On a system terminal e g an Aastra 6773 OpenPhone 73 you can programme a function key to query your voicebox messages This function key will enable you to liste...

Page 29: ...de The Aastra Voice will advise you whether there are any new messages in your box In this situation you can also edit new and existing messages and also edit settings for your voicebox To do so pleas...

Page 30: ...urning a call Example Listen to message 96 0000 2 5 4 You call Aastra Voice 96 The system asks you to enter your secret code You enter 0000 as your voicebox is new and you have not changed your secret...

Page 31: ...th one 8 5 and you confirm your input of the message number with the star key Menu 3 Central settings In this menu you can define which welcoming and closing texts are to be used for people who call y...

Page 32: ...are played back Example 96 4321 3 3 3 In the above example you switch the announcement stating the call number on or off the announcement is switched off if it was previously on and it is switched on...

Page 33: ...ecretarial call number remains stored Callers can now put themselves through to the secretary To do this they press the star key when they hear the greeting or have begun leaving a message You should...

Page 34: ...hange directly from your current voicebox to another voicebox The change to another voicebox is only possible if it has the Remote control authori sation Your are now prompted to enter the call number...

Page 35: ...r voicebox Maximum recording time Adjustable per voicebox Call numbers 20 per voicebox Welcoming texts 7 per voicebox Closing texts 4 per voicebox Courtesy Service Yes Central welcoming texts 8 for en...

Page 36: ...Appendix 34 Leaving a message Yes Length of voicebox PIN 4 digits Power supply Via the Aastra 800 communications system Ambient conditions As for the Aastra 800 communications system...

Page 37: ...sage 9 Delete message 99 Delete all messages Messages and Central Welcoming Texts Main menu 1 New messages 2 Existing messages 3 Central settings 4 Central welcoming texts 5 Change voicebox 6 Record a...

Page 38: ...n calls 1 Change notification number 2 Notification call on off 8 Secretarial function 1 Change secretarial number 2 Secretarial function on off 9 PIN number Settings 1 Message length 60 sec specify 2...

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Page 40: ...Copyright 2011 www aastra com All rights reserved As of 01 10 2011 Subject to changes...