ABEY TAPWARE / SHOWER
WARRANTY INFORMATION
TERMS OF WARRANTY – Domestic and Residential (non-commercial) Use
WARRANTY CONDITIONS AND EXCLUSIONS
Abey provides the following extended warranty on the Abey range of tapware and showers (product)
purchased for use in normal do mestic and residential (non-commercial) installations. The period for
which the warranty will apply to the product di ers according to the product type and is subject to the
Warranty Conditions and Exclusions set out below.
Abey Australia Pty Ltd A.B.N. 34 004 589 879 (Abey) tapware and shower products are made to the
highest industry standards.
The terms of this warranty apply to products purchased after 1 December 2012. If a subsequent version
of this warranty is issued by Abey, the terms of that warranty will apply to products purchased after the
date speci ed in that version.
Abey warrants that products in the Abey range purchased for normal domestic and residential use will
be free from defects in material and workmanship for the period of time per product speci ed in the
following table.
The warranty only applies to the original purchaser of the product and is not transferable to any other
person under any circumstances. The warranty commences from the original date of purchase of the
product in Australia from Abey or one of its authorised distributors or dealers.
Abey's obligation under this warranty is limited to removal of the defect and making the product
functional by repairing or providing a replacement of a defective part if any with a functional part in
respect of the product within the warranty period stated above.
This warranty will only apply where:
(a) the product is installed by a licensed plumber;
(b) the product is installed at a pressure no greater than 500kpa;
Failure to do so will void this warranty.
This warranty will also be void if damage (including but not limited to corrosion) or malfunction of
the product is caused:
(a) due to misuse, negligence or failure to install or connect the product in accordance with any
instructions, or information provided by Abey or to properly repair the product;
(b) due to normal wear and tear or the non-observance of the maintenance recommendations for
the product;
ABEY RANGE – Warranty Domestic and Residential (non - commercial use)
Warranty period
from original
date of
purchase
PRODUCT
TAPWARE
SHOWERS (Fixed)
SHOWERS (On rail)
7 years replacement
cartridge
7 years replacement
parts
3 years replacement
parts
1 year replacement parts
and labour
1 labour
1 labour
(c) all water supply lines are ushed by the plumber before installation of the product.
HOW TO CLAIM
(c) due to the use of harsh adhesives, detergent, sealants, chemicals, agents, abrasive sponges,
wire wool, alcohol or electrical in uences etc. which damage the product surfaces
compromising their aesthetics, brightness and sanitising.
To the maximum extent permitted by law, and subject to any statutory provisions to the contrary,
this warranty excludes any and all liability for damage or injury to any person, damage to any
property and any other economic, consequential or other loss or damage caused by any defect in
the product or part of the product.
Maximum:
Temperature 60°C
Pressure 500kpa
Minimum:
Temperature 1°C
Pressure 300kpa
(a) Contact Abey Australia Customer Central
Monday – Friday, 8am – 4pm
Phone: 1800 809 143
Fax: 1800 654 063
Email: mail@abey.com.au
(b) Additional service fees may apply if you are seeking warranty service from a distributor or
dealer other than the distributor or dealer from whom you originally purchased the product.
(c) Check with Abey in advance for any costs to you when arranging a warranty call. Travel and
shipping charges for parts are not covered by this warranty.
(d) Abey will assess your claim. Abey may need to inspect the product as part of the assessment
of your claim. If the product requires inspection, Abey will discuss with you the best way for
this to occur.
(e) To make a claim under this warranty, you must be able to prove when you purchased the
product. The easiest way to do this is through your original proof of purchase, for example
your invoice or receipt. However, if you do not have your original proof of purchase Abey may
accept other evidence of the date of purchase.
Other Rights
This warranty is in addition to any other rights or remedies that you may have under any Australian
law (including the Australian Consumer Law) and must be read subject to such law. Nothing
contained in this document shall operate to exclude, restrict or modify any such rights or remedies
that you may have that cannot be excluded, restricted or modi ed under any Australian law.
In addition to your rights under this warranty, our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
Working Speci cations
Maximum di erence in pressure between hot and cold supply is 150kpa.
Recommended operating pressure: 300 to 500kpa.
Where normal working pressures exceed the maximum stated above, a pressure limiting valve
should be installed as excessive pressure may damage the tap and void warranty.
To make a claim against this warranty
