Acer Chromebook CB5-132T / C738T
LIFECYCLE EXTENSION
GUIDE
Page 1: ...Acer Chromebook CB5 132T C738T LIFECYCLE EXTENSION GUIDE...
Page 2: ...i Self Repair 1 1 Disassembly Procedures 1 2 Troubleshooting 1 25 FRU Field Replaceable Unit List 1 29 Check for updates yourself 1 33 Factory reset your Chromebook 1 34...
Page 3: ...E For replacement parts always use only Acer certified components in order to safeguard quality optimum system performance stability and reliability of the product NOTE NOTE Any damage to the product...
Page 4: ...ourself by using a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer Take off any metal objects on your...
Page 5: ...Disassembly Procedures 1 3 WEEE Annex VII Component 0 These components are classified as requiring selective treatment I O board Battery pack WLAN module Touchpad module Mainboard LCD panel...
Page 6: ...ocedures 1 Place the system on a stable work surface 2 Remove AC adapter A from the system and peripherals Figure 1 1 3 Remove the SD card from the SD card slot B Figure 1 1 4 Remove all cables from s...
Page 7: ...m side is up 2 Remove eleven 11 screws from the base cover Figure 1 2 Figure 1 2 Base Cover Screw Location 3 Connect the AC adapter to the system 4 Flip the system over and then open the LCD module to...
Page 8: ...adapter immediately Figure 1 4 Figure 1 4 Battery Cut off IMPORTANT Make sure the display is dark the system is completely powered off and the AC adapter is removed from the system 6 Close the LCD mo...
Page 9: ...mainboard connector Figure 1 6 10 Disconnect the IO board FFC B from the mainboard connector and gently peel it away from the top assembly Figure 1 6 CAUTION The IO Board FFC Flexible Flat Cable can...
Page 10: ...igure 1 8 2 Disconnect the IO Board FFC A from the IO Board connecter B and remove it 3 Remove the one 1 screw D securing the IO board in place Figure 1 8 Figure 1 8 IO Board Screw Location 4 Remove t...
Page 11: ...Disassembly Procedures 1 9 CAUTION The IO board FFC Flexible Falt Cable can be damaged if removed while the IO board connector is locked...
Page 12: ...er Removal 1 Remove two 2 screws A securing the battery pack in place Figure 1 10 Figure 1 10 Battery Screw Location 2 Lift up the top edge of the battery pack to remove it from the system Figure 1 11...
Page 13: ...Disassembly Procedures 1 11 IMPORTANT Follow local regulations for battery disposal...
Page 14: ...ery Pack Removal 1 Find the WLAN module A on the top assembly Figure 1 12 Figure 1 12 Component Location 2 Disconnect WLAN antennas B connected to the WLAN card Figure 1 13 3 Remove one 1 screw C secu...
Page 15: ...Disassembly Procedures 1 13 4 Remove the WLAN module A from the mainboard connector D Figure 1 14 Figure 1 14 WLAN Module Removal A D WEEE Annex VII Component WLAN module...
Page 16: ...DP cable B from the mainboard connector C Figure 1 15 3 Disconnect the G sensor control cable D from the mainboard Figure 1 15 Figure 1 15 WLAN Antenna eDP Cable Location 4 Place the system on a flat...
Page 17: ...ocedures 1 15 6 Lift the LCD module D away from the top assembly Figure 1 17 Figure 1 17 LCD Module Removal CAUTION Make sure all cables and antennas are moved away from the device to avoid damage dur...
Page 18: ...Figure 1 12 2 Disconnect the touchpad FFC A from the mainboard connector B Figure 1 18 3 Disconnect the touchpad FFC A from the touchpad connector C Figure 1 18 4 Remove the touchpad FFC A from the s...
Page 19: ...ape F covering the touchpad module Figure 1 19 Figure 1 19 Touchpad Tape Location 7 Lift up the top edge of the touchpad module G to remove it from the top assembly Figure 1 20 Figure 1 20 Touchpad Mo...
Page 20: ...he speaker cable from the mainboard connector A Figure 1 21 3 Disconnect the touchpad FFC from the mainboard connector C Figure 1 21 4 Disconnect the keyboard FPC from the mainboard connector D Figure...
Page 21: ...board FPC Flexible Printed Circuit can be damaged if removed while the mainboard connectors are locked Make sure all cables are moved away from the device to avoid damage during removal Figure 1 23 Ma...
Page 22: ...rerequisite LCD Module Removal 1 Find the LCD panel C on the LCD cover Figure 1 24 Figure 1 24 LCD Module Component Location 2 Pry open the top edge of the LCD Assembly Figure 1 25 Figure 1 25 LCD Mod...
Page 23: ...sembly Procedures 1 21 3 Pry open the left edge of the LCD Assembly Figure 1 26 Figure 1 26 LCD Module Left Edge 4 Pry open the right edge of the LCD Assembly Figure 1 27 Figure 1 27 LCD Module Right...
Page 24: ...hinge cap to remove the left hinge cap stopper B Figure 1 28 Figure 1 28 LCD Module Left Hinge Cap Stopper 6 Pull the WLAN antennas C out of the right hinge cap to remove the right hinge cap stopper D...
Page 25: ...pe covering the eDP connector and disconnect the eDP cable from the LCD panel connector E Figure 1 30 8 Remove the LCD panel Figure 1 30 eDP Connector Location CAUTION Make sure the eDP and camera cab...
Page 26: ...Speaker module LED board and Mainboard have been disassembled prior removing the top assembly NOTE NOTE The keyboard is included as part of the top assembly and can not be disassembled In the event t...
Page 27: ...ore help contact Google support When to recover 0 You might want to recover if You see this error message Chrome OS is missing or damaged You ve tried other troubleshooting steps and nothing has fixed...
Page 28: ...this number look at the bottom of the error message on your Chromebook screen 5 Click Continue 6 Insert your USB flash drive or SD card into the computer 7 In the dropdown menu choose the USB flash d...
Page 29: ...to open the popup 6 Optional If you use the extension frequently you can pin it Optional Reuse your USB flash drive or SD card After recovering your Chromebook you ll need to erase the recovery media...
Page 30: ...t you inserted the USB drive or SD card that you used to create recovery media If you re using the correct storage device but still see this error the storage device might not be working properly 1 Er...
Page 31: ...FRU Field Replaceable Unit List 1 29 FRU Field Replaceable Unit List Please contact your local service center to find out how to obtain the part or replace your device...
Page 32: ...d Replaceable Unit List Exploded Diagrams 0 Figure 1 32 System Exploded Diagram Table 1 1 System Exploded Diagram No Description 1 Top Assembly with Keyboard 2 Touchpad Module 3 Mainboard 4 Battery 1...
Page 33: ...FRU Field Replaceable Unit List 1 31 5 Speaker Module 6 Base Cover 7 WLAN Module 8 IO Board Table 1 1 System Exploded Diagram No Description...
Page 34: ...e Unit List Figure 1 33 LCD Assembly Exploded Diagram Table 1 2 LCD Assembly Exploded Diagram No Description 1 Antennas 2 eDP and Camera Cable 3 LCD Cover 4 LCD Panel 5 LCD Hinge R 6 LCD Hinge L 7 Con...
Page 35: ...the bottom right select the time 4 Select Settings 5 At the bottom of the left panel select About Chrome OS 6 Under Google Chrome OS you ll find which version of the Chrome operating system your Chro...
Page 36: ...ur Chromebook 2 Press and hold Ctrl Alt Shift r 3 Select Restart 4 In the box that appears select Powerwash Continue 5 Follow the steps that appear and sign in with your Google Account NOTE NOTE The a...