Acer Ducati 2 HD, Service Manual

Page 1: ...Ducati 2 HD SERVICE GUIDE ...

Page 2: ...ues LCD Picture Failure Touch Screen Failure Internal Speaker Failure Internal Microphone Failure Extend Earphone Failure USB Test Failure Front Camera Failure WiFi Function Test Failure GPS Function Test Failure Other Functions Failure 4 2 4 3 4 4 4 5 4 6 4 7 4 8 4 9 4 10 4 11 4 12 4 13 4 14 Chapter 5 Service and Maintenance Introduction Recommended Equipment Maintenance Flowchart Getting Started...

Page 3: ... Removal Battery Installation 5 19 5 9 5 21 5 9 5 22 Chapter 6 FRU Field Replaceable Unit List Exploded Diagram 6 3 FRU List 6 5 Screw List 6 7 Chapter 7 Test Compatible Components Android OS Environment Test 7 2 DUCATI2 HD 7 2 Chapter 8 Online Support Information Introduction 8 2 ii ...

Page 4: ...rporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distri...

Page 5: ...r s Guide usr local bin fd the TPH15spool_M program Computer output text that represents information displayed on a computer screen such as menus prompts responses to input and error messages are shown in constant width Example 01 The server has been stopped User input text that represents information entered by a computer user such as command names option letters and words are shown in constant w...

Page 6: ...ice guide In such cases contact your regional offices or the responsible personnel channel to provide you with further technical details When ordering FRU parts Check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide For Acer authorized service providers Your Acer office ma...

Page 7: ...Specifications and Configurations Hardware Specifications and Configurations 1 2 Features 1 2 Tablet tour 1 5 Front View 1 5 Rear View 1 6 Bottom View 1 7 Right View 1 8 System Block Diagram 1 9 Specifications Table 1 10 ...

Page 8: ...L080XW001 8 800 x 1280 LED backlight MIPI interface Audio Subsystem Microphone Speaker 0 5 W 2 3 5mm 4 ring earphones Camera Front Camera Front camera 2MP Camera with Fix Focus GC2155 Photo capture at 15fps 1600x1200 in JPEG Video capture recording at 15fps 720pHD in 3gpformat Rear camera Rear camera 5MP Camera with Auto Focus OV5693 Photo capture at 30fps 2560x1920 in JPEG Video capture recording...

Page 9: ...ler 10 point support GFF H 1 12mm COB FT5506 Function buttons Side mechanical key Volume Up Volume Down Power Sensors G Sensor Gyro Sensor 2 in 1 InvenSense MPU6515 I O Ports MicroSD memory Card slot Micro USB 2 0 Type B support OTG Micro HDMI V1 4 720p 50 60 1080p 24Hz 2 chanel PCM D type Headphone Mic 3 5mm standard Dimensions and Weight Dimension Weight 215 L x 130 W x 8 5 T mm 360g Hardware Sp...

Page 10: ...3 7V 17wh 4600 mAh Power Adapter Voltage range frequency 100 240V AC 50 60Hz DC output 5 35V 2A Others Acer Micro HDMI to VGA adapter model name NP OTH11 004 Green Requirement Rohs compliance WEEE compliance SMT Green process 1 4 Hardware Specifications and Configurations ...

Page 11: ...1 Front View 2 Front View 1 Touch Screen Table 1 1 Front View 1 2 Item Touch Screen Front Camera Description 8inch 1280x800 AUO 2 2mm 16 10 MIPI Slim Type 2MP Camera with Fix Focus GC2155 Hardware Specifications and Configurations 1 5 ...

Page 12: ...Rear View 1 Speakers Figure 1 2 Rear View Table 1 2 Rear View 1 Item Speakers Rear View Description 2x Channel speaker 0 5W 2 5 0M Pixel Rear camera Auto Focus OV5693 1 6 Hardware Specifications and Configurations ...

Page 13: ...tion Micro USB2 0 Type B support OTG HDMI output Voice input device Headphone Mic 3 5mm standard Micro HDMI Hardware Specifications and Configurations 1 7 Top View 1 Micro USB2 0 2 Micro HDMI 4 Headphone 3 Mic internal Left View TF card external Item Description 1 TF card external up to 64G ...

Page 14: ...ion Increases the tablet volume 2 Down Volume decreases the tablet volume Press and hold to turn the tablet on or off Press briefly to turn the screen on off or enter sleep mode 3 Power Button 1 8 Hardware Specifications and Configurations 1 Power Button 2 Up volume 3 Down Volume ...

Page 15: ...System Block Diagram Figure 1 6 System Block Diagram Hardware Specifications and Configurations 1 9 ...

Page 16: ...on operating Random vibration Operating Non operating NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 1 644 grms Amplitude 105 g Amplitude 220 g 0 63 cm 0 2 48 in 0 80 0 80 25º 60ºC 30º 70ºC 13º 140ºF 22º 158ºF AC Input 100 240V AC 50 60Hz DC Output 5 35 V AC Input 0 3A DC Output 2 0A 215 mm 130 mm 9 ...

Page 17: ...etooth4 0 802 11 a b g n BRCM 43241 Yes Broadcom BCM4752 N A Capacitive type GFF solution Driver IC FT5506 10 point Touch panel 16G CAMERA 5MP rear camera 2MP front camera Thermal Sensor Audio codec Audio Amplifier Echo Cancellation Battery Charger Embedded Controller IC Compass Gyro G Sensor ALS Proximity N A Embedded in CPU Embedded in PMU N A W25Q64FWZPIG N A N A InvenSense MPU6515 InvenSense M...

Page 18: ...SB DMI QBI Mfg Tech Cache Size Package Core Voltage WM8880 1 33 GHz最高 睿频到 1 83GHZ Four Core N A N A N A BGA 0 38V 0 6V No CPU Fan for this product No BIOS Setup Menu for this product No Keyboard for this product System Memory DDR3L Item Memory controller Memory size Embedded in CPU 1G LPDDR3 Specification Hardware Specifications and Configurations 1 12 ...

Page 19: ...tal Right CR 10 Left Vertical Upper CR 10 Lower Specification DUCATI 2HD 203 2mm 108 5 W 173 H mm 1280 3 RGB 800 0 05 W 0 15 H mm 250 700 10 25 0 35W Typ 0 56W Max 112 g Typ 122 g Max 165 75 W 105 39 H 3 4 D mm Digital L R T B 75 75 70 75 No LCD Inverter for this product Display Supported Resolution LCD Panel Supported Resolution Resolution 1280 3 RGB 800 16 bits 32 bits 36 bits 48 bits others 6bi...

Page 20: ... and model Type Specification 5 0M Pixel Rear camera Auto Focus OV5693 5M Mini Card Item Number supported Features N A N A Specification 3G Card Item Features N A Specification Hardware Specifications and Configurations 1 14 ...

Page 21: ...8 24 36 48 54Mbps 802 11n MCS 0 7 HT20 HT40 CCXv2 CCXv3 CCXv4 CCXv5 WFAEC SDIO SPI Data throughput Protocol Interface Battery Item Vendor model name Battery Type Pack capacity Number of battery cell Package configuration Specification Li polymer 4600 mAh typical 1 N A Hardware Specifications and Configurations 1 15 ...

Page 22: ...ecification USB Port Item USB compliance level Modes Speed Number of USB port s Location Output Current Micro USB2 0 Type B support OTG Device Low Full and High 1 port for Device N A 0A micro USB port Device mode Specification HDMI Port Item Compliance level Data throughput Number of HDMI port s Location MICRO HDMI output N A Specification 1 port N A Hardware Specifications and Configurations 1 16...

Page 23: ...fficiency is greater than 73 9 measurement 25 50 75 and 100 load with input 115VAC and 230VAC Measured on USB port 5V 10W Specification Efficiency Output rating Card Reader Item Chipset Package Interface Maximum supported size Features Specification SD function is supported by CPU N A SDIO Follow up SD card spec Storage cards with adapter microSD System LED Indicator Item System state N A Specific...

Page 24: ...CHAPTER Diagnostic Utilities Diagnostic Utilities 2 2 Introduction 2 2 Diagnostic Tool SOP 2 2 Main Menu 2 3 2 ...

Page 25: ...est tool in the system Diagnostic Tool SOP 1 On the device go to the applications screen and look for the diagnostic tool named simple test Figure 2 1 Device Applications Screen 2 Tap the simple test icon to start the testing process 2 2 Diagnostic Utilities ...

Page 26: ...y Select the function s you want to test and then tap OK to start Figure 2 2 Diagnostic Tool Main Menu 1 G sensor Test 1 Put device on a level surface and stand still 2 Push gravity calibration button if you want to calibration 3 push reset calibration button if you want to reset calibration Figure 2 3 TouchSlope Test Diagnostic Utilities 2 3 ...

Page 27: ... 3 LCD Test Tap each screen to switch to the next colored screen The screen sequece are as follows Red Green Blue Black Gray 8 Color picture 64 Gray Scale Picture H Picture White Judge the test result by tapping the Pass or Failure button Or press the Retest button to do the retest Figure 2 5 LCD Test 2 4 Diagnostic Utilities ...

Page 28: ... capture to test the picture taking functionality and the quality of the picture Tap Pass if the test passes Failure if the test fails or Retest to redo the test Press it changing over front camera and rear camera Press it Brings up a menu of camera functions Figure 2 7 Camera Test Diagnostic Utilities 2 5 ...

Page 29: ...6 GPS test Press GPS and then AutoTest Figure 2 8 Earphone Test 7 HDMI Test Frist you must connect the HDMI Display and then press the HDMI test Figure 2 9 HDMI Test 2 6 Diagnostic Utilities ...

Page 30: ...ul a message appears on the screen and the test automatically closes Otherwise can t find SD card test fail appears on the screen Tap Failure if the test fails or Retest to redo the test Figure 2 10 SD Card Test 9 TP Test Press TP test Draw ten lines if draw OK then press OK Figure 2 11 TP Test Diagnostic Utilities 2 7 ...

Page 31: ...CHAPTER 3 Jumper and Connectors Location Jumper and Connector Locations 3 2 Mainboard Bottom View 3 2 Mainboard Top View 3 3 ...

Page 32: ...Jumper and Connector Locations Mainboard Bottom View Figure 3 1 Mainboard Top Table 3 1 Mainboard Top Jumper and Connectors Jumper and Connector Locations 3 2 ...

Page 33: ...Connectors Item J4 J5 J6 Description Front Camera LCD Connector Tp Connector Description WiFi Antenna Key button Battery Connector 3 3 Jumper and Connector Locations J10 Headphone Jack Micro USB HDMI J12 J11 J1 J2 J3 J4 J5 J6 J7 J8 EX SD Card Speaker connector J7 J8 Motor connector J9 J9 J10 J11 J12 ...

Page 34: ...splay Issues 4 4 LCD Picture Failure 4 5 Touch Screen Failure 4 6 Internal Speaker Failure 4 7 Internal Microphone Failure 4 8 Extend Earphone Failure 4 9 USB Test Failure 4 10 Front Camera Failure 4 11 WiFi BT Function Test Failure 4 12 GPS Function Test Failure 4 13 Other Functions Failure 4 14 ...

Page 35: ... Verified Symptoms Symptoms See Figure 4 1 Power On Issues on page 4 3 Figure 4 2 No Display Issues on page 4 4 Figure 4 3 LCD Picture Failure on page 4 5 Figure 4 4 Touch Screen Failure on page 4 6 Figure 4 5 Internal Speaker Failure on page 4 7 Figure 4 6 Internal Up Microphone Failure on page 4 8 Figure 4 7 Extend Earphone Failure on page 4 9 Figure 4 8 USB Test Failure on page 4 10 Figure 4 9 ...

Page 36: ...Power On Issues If the system does not power on perform the following Start OK NG Check BATT Swap the BATT OK Swap M B Figure 4 1 Power On Issues Troubleshooting 4 3 ...

Page 37: ...isplay perform the following Start OK Can power on OK NG Go to power on Trouble shooting step Check LCD cable assembly ok OK NG Re assembly LCD cable NG Check LCD panel OK Swap M B Figure 4 2 No Display Issues Swap LCD panel 4 4 Troubleshooting ...

Page 38: ...ailure If the LCD picture fails perform the following Start OK Check LCD cable assembly ok OK NG Re assembly LCD cable NG Check LCD panel OK Swap M B Swap LCD panel Figure 4 3 LCD Picture Failure Troubleshooting 4 5 ...

Page 39: ... screen fails perform the following Start OK Check touch screen cable assembly ok OK NG Re assembly touch screen cable Check touch screen panel OK Swap M B NG Swap touch screen panel Figure 4 4 Touch Screen Failure 4 6 Troubleshooting ...

Page 40: ...Internal Speaker Failure If the internal speakers fail perform the following Start OK NG Check SPK OK Swap M B Swap SPK Figure 4 5 Internal Speaker Failure Troubleshooting 4 7 ...

Page 41: ...Internal Microphone Failure If the internal microphone fails perform the following Start OK Check the Up MIC OK Swap M B NG Swap the Up MIC Figure 4 6 Internal Up Microphone Failure 4 8 Troubleshooting ...

Page 42: ...Extend Earphone Failure If the external earphone fails perform the following Start OK Check earphone fixture OK Swap M B NG Swap earphone fixture Figure 4 7 Extend Earphone Failure Troubleshooting 4 9 ...

Page 43: ...USB Test Failure If the UBS test fails perform the following Start OK NG Check USB fixture OK Swap M B Swap USB fixture Figure 4 8 USB Test Failure 4 10 Troubleshooting ...

Page 44: ...Camera Failure If the camera fails perform the following Start OK Check the Camera B OK Swap M B NG Swap the camera B Figure 4 9 Front Camera Failure Troubleshooting 4 11 ...

Page 45: ...ion Test Failure If the WiFi and Bluetooth function tests fail perform the following Start OK Check the WiFi antenna OK Swap M B NG Swap the antenna Figure 4 10 WiFi BT Function Test Failure 4 12 Troubleshooting ...

Page 46: ...DMI Function Test Failure If the HDMI function fails perform the following Start OK Check the HDMI fixture OK Swap M B NG Swap the HDMI fixture Figure 4 11 GPS Function Test Failure Troubleshooting 4 13 ...

Page 47: ...other functions such as G Sensor SD BT Gps hardware keys micro USB and reset test fail perform the following 1 2 Check the component connection to the mainboard To test for mainboard fault swap the mainboard 4 14 Troubleshooting ...

Page 48: ...ro SD Card Removal 5 5 Micro SD Card Installation 5 6 Rear cover Rear cover Removal 5 7 Installation 5 11 Battery Removal 5 9 Battery Installation 5 22 Mainboard Removal 5 8 Mainboard Installation 5 18 WIFI Antenna Removal 5 9 WIFI Antenna Installation 5 19 Camera Module Removal 5 9 Camera Module Installation 5 21 TP Removal 5 17 TP Installation 5 9 ...

Page 49: ...d install components from the tablet computer Recommended Equipment The following tools are required to perform maintenance on the tablet Wrist grounding strap and conductive mat Heat blower Philips screwdrivers Pointed plastic pry or similar object Tweezers Table 5 1 Assembly Screws Screw Name screw M2L3 Black Screw Type Quantity 2 5 2 Service and Maintenance screw M2L1 8 white screw P1 6L3 Black...

Page 50: ...on of the module removal and installation sequences It provides information on what components need to be removed and installed during servicing Micro SD Card Rear Cover Battery Key Function Mainboard WiFi Antenna Camera TP LCD Figure 5 1 Maintenance Flow Service and Maintenance 5 3 ...

Page 51: ... prior to performing any maintenance procedures 1 2 3 4 Place the system on a flat work surface Disconnect the AC Adapter and remove all cables from the system and its peripherals Make sure the system is completely powered down To make sure the system is completely powered down press and hold the Power button for 3 seconds Figure 5 2 Device Overview with Power Button 5 On the Power Off dialog box ...

Page 52: ...icro SD Card Removal 1 Press the Micro SD Card Figure 5 3 Press the Micro SD Card 2 The micro SD card bounce out and then remove the card Figure 5 4 Removing the Micro SD Card Service and Maintenance 5 5 ...

Page 53: ...Micro SD Card Installation 1 Push the micro SD card into the slot until it clicks into place Figure 5 6 Installing the Micro SD Card Service and Maintenance 5 6 ...

Page 54: ... pull upward direction make the cover card hook drop the only place Figure 5 7 Rear Cover Opening 2 Now appears at the bottom of the cover after the opening but along the opening respectively under cover on both sides of card hook one by one gently pull outward after being left and right card hook out of the open under the cover can be removed easily Figure 5 8 Separate back cover host 5 7 Service...

Page 55: ...es speakers etc Figure 5 10 Remove the motherboard Service and Maintenance 5 8 Under the lid off will exhibit 1 ring motherboard eight FPC card buckle upward pull 90 degrees can take out FPC outward then here is 2 marked as 4 screws for demolition 3 Mainboard Removal Disassemble the screw 1 Disassemble screw 2 Disassemble MB ...

Page 56: ...re 5 11 Remove the camera module 6 Demolition of TP board Figure 5 12 Demolition TP board CAUTION Do not Make air heat temperature is too high 5 9 Service and Maintenance Remove the speaker motor WIFI ANTENNA TP board Removal RECMOVE motor REMOVE WIFI Antenna REMOVE speaker ...

Page 57: ...tion LCD Battery Removal 8 Demolition of TP electric blower first transferred to the 50 to 60 centigrade and then heating around the perimeter of TP heated to can use the small iron move after TP then put the box before the two horns in a downward direction pressure clamp products as a fulcrum to touch the cock and then use the card to the opening remove along the whole week ...

Page 58: ...Here are all the components images 9 Figure 5 14 All the components 5 11 Service and Maintenance ...

Page 59: ...N Antenna if not perform WLAN Antenna Installation on page 5 35 Function Key if not perform battery Installation on page 5 39 Camera if not perform battery Installation on page 5 39 Battery if not perform battery Installation on page 5 39 2 Connect the TP cable connector to the mainboard connector Figure 5 18 Connecting the TP Cable 5 12 Service and Maintenance ...

Page 60: ... LCD cable connector to the mainboard connector Figure 5 19 Connecting the LCD Cable 4 Connect the speaker cable connector to the mainboard connector Figure 5 20 Connect the camera cable Service and Maintenance 5 13 ...

Page 61: ...ion cable connector to the mainboard connector Figure 5 21 Connect the Key Function cable 6 Press the WIFI antenna connector to the mainboard connector Figure 5 22 Press the WIFI antenna connector 5 14 Service and Maintenance ...

Page 62: ... to the mainboard connector Figure 5 23 Installing the Lower Case 2 of 4 8 Align and snap the left side latches to attach the lower case to the bezel Figure 5 24 Installing the Rear Cover 1 of 4 Service and Maintenance 5 15 ...

Page 63: ...ng the Rear Cover 2of 4 10 Snap the bottom side latches Figure 5 26 Installing the Rear Cover 3 of 4 11 Snap the top side latches to completely secure the rear cover to the bezel Figure 5 27 Installing the Lower Case 4 of 4 5 16 Service and Maintenance ...

Page 64: ...he Cover components 2 Installation the speaker on the front cover Figure 5 29 Installation the speaker Service and Maintenance Put the motherboard in the corresponding position Figure 5 28 Installation the mainboard Twist screws in this location 5 17 Press the line to the card slot ...

Page 65: ...WIFI Antenna Installation Figure 5 30 WIFI Antenna Installation 5 18 Service and Maintenance Press the line to the card slot ...

Page 66: ...Key Function Installation 1 Install the Key Function to its slot on the front cover Figure 5 31 Installing Key Function Service and Maintenance 5 19 Install the key to the location ...

Page 67: ...Camera Installation 1 Install the camera to its slot on the front cover Figure 5 33 Install the camera 5 20 Service and Maintenance Rear camera location Front camera location ...

Page 68: ...Battery Installation 1 Install the battery to its slot on the front cover Figure 5 34 Install the battery Service and Maintenance 5 21 TP Board install First install the LCM line ...

Page 69: ...CHAPTER 6 Field Replaceable Unit List FRU Field Replaceable Unit List 6 2 Exploded Diagram 6 3 FRU List 6 5 Screw List 6 7 5 26 5 27 ...

Page 70: ... be noted on the printed Service Guide For Acer Authorized Service Providers the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts users should follow local...

Page 71: ...Exploded Diagram Table 6 1 Main Assembly Exploded Diagram Figure 6 1 Main Assembly Exploded Diagram FRU Field Replaceable Unit List 6 3 ...

Page 72: ...0 Battery Springpower Technology AP14Z Polymer 1S1P Springpower Technology 1 cell 4600mAh Main BTY for Ducati2 battery pack li ion BLACK R0 HIGHPOWER TJ080BT3 4 CABLE N A 6441420060001 0 N A usb cable 4pin to 5pin L 1200mm R0 Mingji TJ080BT3 7 GPS Antenna N A 6445420180001 0 N A GPS Antenna 20 R0 Boantong TJ080BT5 8 fpc N A 6442420190004 0 N A fpc TP 8pin 125 7mm 0 5mm R0 weixu TJ080BT5_W 9 fpc N ...

Page 73: ...5900 Chicony Camera 5MAF CH_OV5693 CMOS camera module 5M 4 66mm OTHER No MIC OTHER CJAD528 OV56 14 LCD Moudle 15 MOTOR N A 455800001000 N A Ducati2 Tenglong TLC0827 L 15mm 16 MAINBOA RD 314201813011 Ducati2 HD SKU1 FAB C Intel BYT CR 3735Gx32 DDR HYNIX 1G EMMC Samsung 16G 17 TP board N A 314201816011 N A Ducati2 HD Touch panel card FT5506_Ducati2_O Fi lm_0x18_20140408 18 SPEAKER N A 7042420180001 ...

Page 74: ... NEOUS N A 6641420060015 0 N A rubber front camera R0 QIANGWEI TJ080BT3 24 MISCELLA NEOUS N A 6641420060025 0 N A rubber R0 Dekang TJ080BT3 25 MISCELLA NEOUS N A 6641420180002 0 N A al foil R0 dekang TJ080BT5 26 MISCELLA NEOUS N A 6641420060009 0 N A mylar battery_conn black R0 dekang TJ080BT3 27 MISCELLA NEOUS N A 6641420060010 0 N A rubber battery_conn R0 dekang TJ080BT3 29 MISCELLA NEOUS N A 66...

Page 75: ... Acer PN ODM PN Acer Description ODM Description 1 screw M2L3 Black N A 66414200600050 N A screw M2L3 Black R0 Sanjing TJ080BT3 2 screw M2L1 8 white N A 66414200600060 N A screw M2L1 8 white R0 Sanjing TJ080BT3 3 screw P1 6L3 Black N A 66414200600070 N A screw P1 6L3 Black R0 Sanjing TJ080BT3 ...

Page 76: ...ODM Description 6 4 FRU Field Replaceable Unit List CHAPTER 7 Test Compatible Components Test Compatible Components 7 2 Android OS Environment Test 7 2 ...

Page 77: ...se MPU6515 Gyroscope external I O Ports 1 x Micro USB2 0 Type B support OTG 1 x Headphone Mic 3 5mm standard 1 x Micro HDMI 1 x Micro SD card slot Build in Web Camera 2MP Camera with Fix Focus GC2155 5 0M Pixel Rear camera Auto Focus OV5693 Power AC Adapter Input 100 240V AC 50 60Hz Output 5 35V 2A Battery Pack Li Polymer batery 1 Video playback up to 7 5 hours when play 720P H 264 Test Compatible...

Page 78: ...T mm Weight 360g OS Supported Android 4 4 need to be upgrade to KK through OTA Test Criteria Test Criteria refer to Acer test summary Thermal Criteria refer to Acer test summary Packaging Engineering Requirement refer to Acer test summary Feature Acer cloud Yes Standard Accessories AC Adapter YES USB type USB Cable YES 1 2m 1 under full load cable end output voltage shall 4 6V system required 2 ca...

Page 79: ...n on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical materials Also contained on this website are Detailed information on Acer s International Traveler s Warran...