Acer ENDURO N3, User Manual

Page 1: ...USER S MANUAL Acer ENDURO N3...

Page 2: ...3 Sign in or sign up for an Acer ID 4 Enter S N or SNID of your device to register it Important This manual contains proprietary information that is protected by copyright laws The information contain...

Page 3: ...a computer security lock 41 Using passwords 41 Entering passwords 42 Fingerprint Reader 43 How to use the fingerprint reader 43 BIOS utility 48 Boot sequence 48 Setting passwords 48 Power management...

Page 4: ...Troubleshooting 74 Troubleshooting tips 74 Error messages 74 Internet and online security 76 First steps on the net 76 Protecting your computer 76 Choose an Internet Service Provider 76 Network conne...

Page 5: ...for your computer and your health Where to find the power button ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a...

Page 6: ...leshooting Once you have connected to the internet you can download updates for your computer from http go acer com id 17883 1 The link will open the Acer Support webpage 2 Scroll down to Drivers and...

Page 7: ...r device Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not expose the computer to temperatures below 0 C 32 F or above 50 C 122 F Do not subj...

Page 8: ...e total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a sing...

Page 9: ...rging port must be clean and free from debris and should only be used with Acer charging equipment Use of a non Acer battery or charging equipment can cause damage to the product and will void the war...

Page 10: ...r 50 C 122 F Failure to follow these guidelines may cause the battery to leak acid become hot explode or ignite and cause injury and or damage Do not pierce open or disassemble the battery If the batt...

Page 11: ...winter Always try to keep the battery between 15 C and 25 C 59 F and 77 F A device with a hot or cold battery may not work temporarily even when the battery is fully charged Battery performance is es...

Page 12: ...s show you around your new Acer computer Screen view Icon Item Description 1 Webcam Web camera for video communication or taking photos A light next to the camera indicates that the camera is active 2...

Page 13: ...us Charging The light shows amber when the battery is charging Fully charged The light shows blue when in AC mode 3 Fingerprint reader Fingerprint reader for Windows Hello and security 4 Click buttons...

Page 14: ...devices 6 USB port Connects to USB devices 7 USB Type C port with DC in Connects to the provided USB Type C power adapter and to USB devices with a USB Type C connector Supports DisplayPort over USB...

Page 15: ...uires power adapter or power source providing 45 W at 5 9 15 20V For optimal performance please use a certified Acer power adapter or USB Power Delivery device USB 3 2 Gen 1 information USB 3 2 Gen 1...

Page 16: ...rial device 3 Kensington lock slot Connects to a Kensington compatible security lock Note Your computer comes with port covers The port covers protect your computer and reduce dust accumulation Lift t...

Page 17: ...es in the underside of the housing 2 Waterproof ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 3 Battery reset pinhole Simulates removing and reinst...

Page 18: ...n uppercase Num Lock When Num Lock is on the keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric d...

Page 19: ...ries depending on configuration Fn F9 Speaker toggle Turns the speakers on and off Fn F10 Volume down Decreases the sound volume Fn F11 Volume up Increases the sound volume Fn F12 NumLk Numeric Lock T...

Page 20: ...lide a finger across the touchpad to move the cursor Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger to perform a click which will select or start an it...

Page 21: ...pe down to minimize all open windows and show Desktop swipe upwards to restore the minimized windows Swipe left or right to switch between open windows Four finger press Lightly tap the touchpad with...

Page 22: ...n the lower right hand corner of the screen select the Notifications icon to open the Notifications pane 2 Select All settings 3 Select Devices Touchpad 4 Now you can adjust the settings to suit your...

Page 23: ...click Settings in the Start menu select Update Security and then click Recovery Creating a factory default backup Recovery Management allows you to quickly and easily back up your operating system ins...

Page 24: ...Center then Recovery Management 2 Select the Backup tab and click Get started for Create backup to open the Backup window 3 If you would like to backup not only your files but also the entire system s...

Page 25: ...Recovery 25 4 Select Security and Maintenance in the left pane 5 Select Recovery to open the Advanced recovery tools window...

Page 26: ...26 Recovery 6 Select Create a recovery drive to open the Recovery Drive window 7 Make sure Back up system files to the recovery drive is selected and click Next...

Page 27: ...he wireless and LAN drivers if you install another operating system 1 From Start select Control Center then Recovery Management 2 Select the Backup tab and click Get started for Backup wireless and LA...

Page 28: ...ry Reset this PC and keep my files 1 From Start select Control Center then Recovery Management 2 Select the Restore tab and click Get started to open the Recovery window 3 Click Get started under Rese...

Page 29: ...own the reset progress on the screen The screen will turn off during the reset process 7 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset...

Page 30: ...tarted to open the Recovery window 3 Click Get started under Reset this PC 4 Select Remove everything to reset your PC back to its factory default This process will reinstall your operating system and...

Page 31: ...still be recovered with a file recovery program Select Data erasure On if you are not keeping your computer This process will take longer but will be more secure Click Confirm then Next to continue 7...

Page 32: ...rn off during the reset process 9 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 10 Follow the process until it completes 11 Whe...

Page 33: ...er is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only...

Page 34: ...icon in the lower right hand corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to Settings to enter the Bluetooth setting...

Page 35: ...al area network which can link two or more computers without using wires Once connected to WLAN you can access the internet You can also share files other devices and even your internet connection its...

Page 36: ...name and password if necessary If you are trying to connect to a public network such as at a coffeeshop make sure you have the wireless network s name 2 Click Network icon in the notification area 3 Y...

Page 37: ...Connecting to the Internet 37 4 Once you select a wireless network select Connect 5 If required enter the network s password...

Page 38: ...a cable Built in network feature If your computer has a network port plug one end of a network cable into the network port on your computer and the other end into a port on your router refer to the i...

Page 39: ...to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emission from the L...

Page 40: ...Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery...

Page 41: ...uthorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set you mu...

Page 42: ...e appears Try again and press Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer I...

Page 43: ...e fingerprint reader to sign in and unlock your Acer notebook In order to use the fingerprint reader you must first configure the fingerprint reader to recognize your fingerprint to confirm your ident...

Page 44: ...Fingerprint Reader 44 2 Set a PIN code 3 In Windows Hello Fingerprint select Set up to configure the fingerprint reader...

Page 45: ...45 Fingerprint Reader 4 In the Windows Hello set up window select Get started to begin the fingerprint configuration 5 Enter your PIN to confirm your identity...

Page 46: ...der 46 6 When the Windows Hello setup window appears follow the onscreen directions Press and hold your finger on the fingerprint sensor and then lift Repeat this step until the fingerprint configurat...

Page 47: ...o sign in or unlock your computer by placing your fingerprint on the fingerprint reader You may select Add another finger to add another fingerprint to unlock the computer Note If the computer has mul...

Page 48: ...ayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the top of the screen Setting passwords To set a password on bo...

Page 49: ...rtup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce...

Page 50: ...Power management 50 4 Select Change settings that are currently unavailable 5 Scroll down and disable Turn on fast startup 6 Select Save changes...

Page 51: ...nect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1 Connect the AC adapter and fully...

Page 52: ...ective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging th...

Page 53: ...ortant Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recomm...

Page 54: ...ington Noble lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from your office desk to a meeting room Preparing the computer B...

Page 55: ...key or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to your home or vice versa Preparing the computer After di...

Page 56: ...reater than 10 C 18 F allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room temperature Sett...

Page 57: ...e computer home follow these guidelines to protect your computer while traveling Always take the computer as carry on luggage If possible have the computer inspected by hand Airport security X ray mac...

Page 58: ...the computer In addition these tips are useful when traveling internationally When traveling in another country check that the local AC voltage and the AC adapter power cord specifications are compat...

Page 59: ...In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors...

Page 60: ...to a single USB port Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 2 Gen 1 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in the...

Page 61: ...USB Type C ports support up to USB 3 2 SuperSpeed USB 5 Gbps Other USB devices with a USB Type C connector are supported but transfer speed may be reduced and certain functions will be disabled such a...

Page 62: ...depends on the contents of the card and ask you if you wish to use a program to access the contents of the card SD SDHC and SDXC cards Different types of SD cards cover different capacities while usi...

Page 63: ...olution and refresh rate should be detected automatically If necessary change the display settings used by the computer Headphones and microphone One or more 3 5 mm jacks on your computer allow you to...

Page 64: ...compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV wit...

Page 65: ...estion In this section you will find Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact inf...

Page 66: ...s being supplied to the computer check the following Do you have a USB storage device USB drive CD drive or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system...

Page 67: ...the printer is connected to a power outlet and that it is turned on Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer I want to restore my...

Page 68: ...the ITW passport If the country you are traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide Please visit www acer com Before you cal...

Page 69: ...Windows key or select the Windows Start button and select the power icon Shut down You can also turn off the computer by right clicking the Windows Start button Shut down or sign out Shut down Can I...

Page 70: ...to use your Pictures folder will open by default Select Choose this folder to add the folder to the lock screen slideshow 4 Select a folder and select Remove to remove the folder from the lock screen...

Page 71: ...mputer can act as an alarm clock Type Alarms to search for the Alarms Clock app 1 Select an alarm from the list or select the in the lower right corner to create a new alarm 2 Enter the Alarm name 3 S...

Page 72: ...lect More Pin to taskbar How do I install apps You will need to have a Microsoft ID to purchase and download apps from Microsoft Store I can t find apps like Notepad and Paint Where are they Move your...

Page 73: ...crosoft account and want to get one press the Windows key or select the Windows Start button Settings Accounts Sign in with a Microsoft account instead and follow the onscreen instructions How do I ch...

Page 74: ...be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order togeth...

Page 75: ...O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dea...

Page 76: ...t Service Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available in your region not forgetting to talk to friends and family about the...

Page 77: ...s fast and always on internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected t...

Page 78: ...Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an inter...

Page 79: ...er Microsoft Edge provides an easy and secure web browsing experience As soon as you have your internet access installed and you are connected from the Start Menu click the Microsoft Edge tile or the...

Page 80: ...ometimes with little action on the user s part Immediately after a software manufacturer announces an update hackers are ready with malware that can breach holes in the software that would have been p...

Page 81: ...hey ve got into a device and what to do if you re ever infected Ransomware A form of malware that will encrypt personal data files on your computer and attached devices Encryption converts files into...

Page 82: ...a virus is just one type of malicious threat A virus is classified as a self replicating piece of malicious code that travels by inserting itself into files or programs What to do if you re infected T...

Page 83: ...uppercase and lowercase letters symbols and numbers Don t click on random links or open unsolicited messages and attachments particularly from people you don t know Don t access any personal informat...

Page 84: ...security 84 However do not blame every computer problem on a virus If you suspect your computer is infected the first thing to do is update if you have not already done so and run your antivirus and a...