Acomdata External Hard Drives, Quick Start Installation Manual

Page 1: ...QuickStart Installation Guide For AcomData External Hard Drives USB 2 0 Drives USB 2 0 FireWire Combo Drives USB 2 0 FireWire 800 Combo Drives Windows Mac Please retain this guide for future reference ...

Page 2: ...C In Aco 34 Pom Tel 90 Fax 90 We ww Cus cus Tec tec 20 The Roc und resp Pric For com ...

Page 3: ...ows 98SE ME 9 Formatting Your AcomData External Hard Drive 10 Formatting the Drive in Windows 98 ME 11 Formatting the Drive in Windows 2000 XP 12 Formatting the Drive in Mac OS 9 12 Formatting the Drive in Mac OS 10 13 How to safely dismount and turn off your AcomData External Hard Drive 14 Performing Basic Tasks 16 Troubleshooting Frequently Asked Questions FAQ 17 Glossary 21 One Year Limited War...

Page 4: ...0 is backward compatible with USB 1 x However if you connect the Drive to a USB 1 x port it will operate at USB 1 x speeds Combo Drive Users You have the choice of using either the USB 2 0 or a FireWire connection You cannot use the USB 2 0 and FireWire connections at the same time You must select one interface or the other If you have both USB 2 0 and FireWire connections available with your comp...

Page 5: ...ed while the computer is running Also you can turn off the device when not needed in order to conserve electricity Data transfer rates up to 480 Mbps With USB data transfer rates can vary depending on a number of factors including available CPU resources Supports up to 127 devices Connecting more than one or two USB devices to a computer typically requires the use of one or more hubs each hub can ...

Page 6: ...lation CD required for Windows 98SE and ME only Quick Start Installation Guide Warranty Registration Card If you are missing any items listed above please contact Customer Service E mail customerservice acomdata com Telephone 800 470 4495 Please retain a copy of your receipt You will need it if warranty repair service is required in the future G B is B b B b p B D d C D s D c G b G H H s I s M M o...

Page 7: ...t FireWire If using Windows 98 you must have Windows 98SE Windows XP users In order to use the USB 2 0 connection you must have at least Service Pack 1 for Windows XP System Requirements for Mac Power Macintosh G5 G4 Blue White G3 iBook or iMac Mac OS 9 or Mac OS X Available USB port for USB 2 0 Drives Available USB port or FireWire port for Combo Drives Mac OS 9 Users We recommended using the lat...

Page 8: ...t use a third party AC adapter or power cord Doing so may damage the Drive and void the warranty DO NOT bump jar or drop the Drive as this may damage it or result in loss of data DO NOT try to set the Drive on its side it is not designed to be placed on its side It may fall over and get damaged DO NOT disconnect any cables while the Drive is powered on without first properly dismounting the device...

Page 9: ...ther FireWire devices USB port Power switch AC adapter power port Data Power indicator light Lights green when the Drive is powered on Flashes red when the Drive is reading or writing data Stackable Case If you need more storage you can install additional External Hard Drives without taking up more desktop space ...

Page 10: ...er matches the USB port on the Drive Be sure to plug the correct plug into the corresponding port or you may damage the Drive and void the warranty FireWire plugs are shaped so they can only be properly inserted one way Be sure to insert the plugs properly or you may damage the Drive and void the warranty The Drive has two FireWire ports for connecting anoth er FireWire device in a daisy chain You...

Page 11: ...ndows to do with two options Select Search for the best driver for your device Recommended Click Next 3 In the next window that appears check the box labeled CD ROM drive and insert the USB 2 0 Installation CD into your CD drive Click Next 4 You will then see the message Windows is now ready to install the best driver for this device Click Next 5 Once the software installation is complete you will...

Page 12: ...ing support for files larger than 4 GB Reformatting Options for Mac Users If you plan to use the Drive only on a Mac you may want to consider reformatting your Drive with the Mac OS Extended file system Reformatting the Drive for Cross Platform Compatibility If you ever need to reformat your Drive and you need PC Mac cross platform compatibility you have two recom mended options 1 Format the Drive...

Page 13: ... of your Drive in megabytes 3 Under Format type Select Full everything else should be left at the default setting In the Label field under Other options you may assign a name to the External Hard Drive The name you assign is limited to 8 characters and no symbols are allowed 4 Click Start The following warning message will appear This device is either a hard disk or a large removable disk Formatti...

Page 14: ...nnot format the Drive using the FAT 32 file system on Windows 2000 or XP The default formatting option is Full format A Full format will take about 30 90 minutes A Quick format will take just a few minutes but will do less verifying of the Drive than a Full format Click Start Once the format process is complete your External Hard Drive is ready to use Formatting the Drive in Mac OS 9 1 On the Desk...

Page 15: ...ghlight it Information about the Drive will appear in the Information sub window 3 Click on the Erase tab In the Erase sub window you will see a Volume Format pop up menu and a Name field 4 In the Volume Format pop up select the format type If you plan to use the Drive on Mac only select Mac OS Extended If you also need the Drive to be PC compatible see the section titled Formatting Your AcomData ...

Page 16: ...smount and turn off the Drive with the computer running PC Users 1 Locate the System Tray The System Tray includes the time display in the bottom right and icons to the left of the time One of the icons will be an icon with a green diago nal arrow on it 2 Left click on this icon On Windows 98SE ME a rectangle will appear with the name of the Drive followed by the drive letter On Windows 2000 XP yo...

Page 17: ...the Trash The Drive will dismount and you can then safely turn if off You may then unplug the power cord and data cable if you want to disconnect the drive How to turn off and disconnect the Drive with the computer turned off PC and Mac When you shut down your computer the Drive dismounts automatically With the computer turned off simply turn off the Drive You may then unplug the power cord and da...

Page 18: ... to highlight it 2 Go to Edit Copy 3 Double click the Drive icon to open it 4 If you want to copy the file or folder to a specific folder on the Drive double click that folder to open it 5 Go to Edit Paste The file or folder will copy over Mac Users 1 Highlight the file or folder that you want to copy by click ing on it but do not release the mouse button 2 While keeping the mouse button pressed d...

Page 19: ...ment In the Disk Management window you should see a list of available stor age devices Look for the Disk that has a capacity closest to your AcomData External Hard Drive Right click on the right hand box in the pop up menu select Delete Partition Once you do this it will say Online Unallocated Right click on the box and select Create New Partition in the pop up menu When the Partition Wizard appea...

Page 20: ... problem from recurring open the Power Settings Energy Saver and set it to never go into sleep mode Q Can I partition the External Hard Drive A Not recommended Q Where are the drivers for 2000 XP A None are needed Q When I try to format my Drive on Windows 2000 XP I get a Could not complete format error A This problem can occur if you are using a USB 2 0 or FireWire card to connect the Drive Plug ...

Page 21: ...following alert message Please insert disk untitled A If you get this alert message your Mac is not recogniz ing your Drive and the mouse cursor may actually freeze on screen If this happens hold down the Apple Control key and press the Period key You should regain control of your mouse Restart your computer and rebuild the Desktop Refer to the manual that came with your Mac for instructions on ho...

Page 22: ... Why does my Drive ask me to initialize it when I plug it into OS 9 A Sometimes on Mac OS 9 you may need to initialize the Drive the first time you connect it to your computer Follow the instructions in this manual to format the Drive Q Why is my Drive asking me to format it It was already formatted and it contains data A The file system might have become corrupted in which case it needs to be rep...

Page 23: ...e B is wired to device C etc Data Stream The flow of data between digital devices such as computers and hard drives Driver Software that enables the computer to communi cate with a peripheral Gigabyte 1 024 Megabytes or approximately one billion bytes The capacity of most hard drives is measured in Gigabytes Hardware Physical components of a computer system computer hard drives printers etc Hub A ...

Page 24: ...rd drives printers scan ners and other discreet devices that add functionality to a computer Port A connection which enables compatible peripherals to send and receive data Software A set of instructions that enable the computer to perform pre programmed functions in the order speci fied by the user Storage Any equipment which stores data such as hard drives CDs and DVDs D F 8 F w fr t S F d o b P...

Page 25: ...aced under this warranty will become the property of AcomData This warranty only covers the hardware components packaged with the Product This warranty does not cover any software contained in or included with the Product any such software is provided AS IS Please refer to any documentation included with the software for your rights and obligations with respect to the software This warranty extend...

Page 26: ...ipment or where it is determined by AcomData that there is no fault with this Product itself This Limited Warranty is invalid if the factory applied serial num ber has been altered or removed from the Product Repair or replacement as provided under this warranty is the exclusive remedy of the consumer AcomData shall not be liable for any incidental or consequential damages for breach of any expres...

Page 27: ... com 2004 AcomData The AcomData name and its logos are registered trademarks of AcomData RocketPod DrivePod Stack Play and the RocketPod logo are trademarks used under license by AcomData All other trademarks and logos are the property of their respective owners Prices and specifications are subject to change without notice For more information about AcomData products visit us on the web at www ac...

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