ActionTec 56K/V.92, User Manual

Page 1: ...User Manual 56K V 92 External Modem ...

Page 2: ...5 Power Switch 6 Front Panel 6 Installing the Software 7 Windows 98 and 98 SE 7 Windows Me 10 Windows NT 4 0 15 Windows 2000 22 Windows XP 25 Troubleshooting 29 AT Commands 31 Command Format 31 Basic AT Commands 31 ITU T V 90 Operation Commands 32 Command Examples 34 Notices 35 Regulatory Compliance Notices 35 Modifications 36 Limited Warranty 37 ...

Page 3: ...ii Actiontec External 56K V92 Modem User Manual ...

Page 4: ...epending on line condition Modem On Hold Generates a Caller ID window when a phone call comes in while online The call can be ignored while remaining online or it can be answered put ting the Internet session on hold The Internet session can be resumed after the call is completed Note Modem On Hold will function correctly only if the ISP supports this feature and if call waiting is activated For u...

Page 5: ...e available on a regular basis for this product To check for updates visit the Actiontec Web site at www actiontec com Follow the instructions on the Web page to upgrade the modem with the latest firmware Reset Button The Reset button is used to reset the Modem Holding the button down for less than 10 seconds causes the Modem to restart with all settings remaining intact If the Reset button is hel...

Page 6: ...line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Connecting the Modem Do not connect the Modem to a digital PBX switchboard sy...

Page 7: ...h performance products If you need assistance the Actiontec Technical Support Department is always available 24 hours a day seven days a week to provide pro fessional support Actiontec Electronics Inc 760 N Mary Avenue Sunnyvale CA 94085 Technical Support Phone 1 888 436 0657 Email techsupp actiontec com Internet www actiontec com support ...

Page 8: ...f connecting the Modem in the United Kingdom insert the telephone adapter included with the Modem package between the wall jack and phone cable 4 Plug the cable connected to the telephone in the Phone port on the back of the Modem 5 Plug the power adapter into an electrical wall outlet and plug the power cable in the Power port on the back of the Modem The Modem is now connected Next install the d...

Page 9: ... Push the button to turn the Modem on and push it again to turn it off Front Panel The front panel of the Modem contains a series of indicator LEDs light emitting diodes LEDs PWR When on indicates the Modem is powered up RD Receive Data on when the Modem is receiving data TD Transmit Data on when the Modem is sending data OH Off Hook on when the Modem is off hook ...

Page 10: ...mputer Select the operating system used and fol low the instructions Windows 98 and 98 SE 1 Ensure the Modem is turned off then power up the computer and while it is booting insert the Installation CD in the CD ROM drive 2 After the computer has booted turn on the Modem 3 The first Add New Hardware Wizard window appears Click Next 3 ...

Page 11: ...iontec External 56K V92 Modem User Manual 4 In the next window select Search for the best driver for your device Recommended then click Next 5 When the next window appears click CD ROM drive then click Next ...

Page 12: ...nds the proper software on the Installation CD Click Next 7 The software is loaded on the hard drive of the computer When the window below appears click Finish The Modem is now ready to use To verify the driver software installation see Verifying Driver Software Installation Windows 98 and Me on page 13 ...

Page 13: ...lation CD in the CD ROM drive 2 After the computer has booted turn on the Modem 3 The first Add New Hardware Wizard window appears Select the Specify the location of the driver Advanced option then click Next 4 In the next Add New Hardware Found window select Search for the best driver for your device Recommended Then select Specify a location and click Browse ...

Page 14: ...ers appear underneath EXT 560_V181 X Click on the next to the EXT 56KV92 folder icon More folders appear beneath EXT 56KV92 Click on the next the Drivers folder Select the WinMe folder icon from the folders that appear below Drivers then click OK 6 The Add New Hardware Wizard window reappears with the proper path to the driver software appearing in the text box next to the Browse button Click Next...

Page 15: ...iontec External 56K V92 Modem User Manual 7 In the next Add New Hardware Wizard window click Next 8 In the next window Windows searches for and then finds the proper software on the Installation CD Click Next ...

Page 16: ...Finish to com plete the download The Modem is now ready to use Verifying Driver Software Installation Windows 98 and Me To verify the Modem and its driver software are configured properly 1 Select Start Settings then Control Panel 2 In the Control Panel window select Properties then Diagnostics ...

Page 17: ...odem Properties window select the COM port used by the Modem then click More Info 4 The More Info window appears displaying the settings used by the Modem Click OK when finished Note The settings displayed in the More Info window shown above may be different from the user s settings ...

Page 18: ...ive 2 After the computer has booted turn on the Modem 3 From the desktop select Start Settings then Control Panel 4 In the Control Panel window double click Modems The first Install New Modem window appears Ensure the check box is not checked then click Next 5 In the next Install New Modem window Windows detects the Modem When Standard Modem appears in the text box click Change ...

Page 19: ... In the next window click Have Disk 7 In the Install From Disk window navigate to the CD ROM drive either by browsing using the Browse button or entering the drive letter of the CD ROM drive in the Copy manufacturer s files from text box then click OK ...

Page 20: ... 3 Installing the Software 8 The Locate File window appears Select the CD ROM drive icon from the Look in drop down list 9 The contents of the CD appear in the Locate File window Select EXT 56KV92 then click Open ...

Page 21: ...l 56K V92 Modem User Manual 10 The contents of the folder appear in the Locate File window Select Drivers then click Open 11 The contents of the Drivers folder appear in the Locate File window Select WinNT then click Open ...

Page 22: ...19 Chapter 3 Installing the Software 12 The contents of the WinNT folder appear in the Locate File window Select Mdmatex inf then click Open 13 An Install From Disk window appears Click OK ...

Page 23: ...92 Modem User Manual 14 In the next window ensure Actiontec 56K External Modem is listed in the Models list box then click OK 15 Another window appears Ensure Actiontec 56K External Modem is listed in the text box then click Next ...

Page 24: ... Click OK 17 After the computer has restarted an Install New Modem window appears stating that the Modem has been set up successfully Click Finish The Modem is now ready to use To use the Modem to dial into a Windows NT Remote Access server or connect to the Internet configure Dial Up Networking For more details see the Windows NT documentation ...

Page 25: ...ows 2000 1 Ensure the Modem is turned off then power up the computer and while it is booting insert the Installation CD in the CD ROM drive 2 After the computer has booted turn on the Modem 3 The first Found New Hardware Wizard window appears Click Next ...

Page 26: ...tware 4 In the next window select Search for a suitable driver for my device rec ommended then click Next 5 Another Found New Hardware Wizard window appears Select CD ROM drives from the Optional search locations list then click Next ...

Page 27: ... it has found the driver Click Next 7 The final Found New Hardware Wizard window appears Click Finish The driver software is now installed The Modem is now ready to use To verify the driver software installation see Verifying Driver Software Installation Windows 2000 and XP on page 27 ...

Page 28: ...ed off then power up the computer and while it is booting insert the Installation CD in the CD ROM drive 2 After the computer boots up turn on the Modem 3 The first Hardware Update Wizard window appears Select Install from a list or specific location Advanced then click Next ...

Page 29: ...nual 4 Another Hardware Update Wizard window appears Select Search remov able media floppy CD ROM then click Next 5 When the Found New Hardware Wizard window appears click Finish The driver software is now installed The Modem is now ready to use ...

Page 30: ...To verify the Modem and its driver software are configured properly 1 Right click My Computer then select Properties 2 In the System Properties window select Hardware then click Device Manager 3 In the Device Manager window click the next to Modems then dou ble click Actiontec V 92 External Modem ...

Page 31: ...ctiontec External 56K V92 Modem User Manual 4 When the Actiontec V 92 External Modem Properties window appears select Diagnostics then click Query Modem 5 The modem s configuration information is displayed ...

Page 32: ...ect First verify the communications software is configured to the correct COM port and IRQ setting Second ensure the phone line is working properly plug a tele phone into the phone wall jack and listen for a dial tone Note To determine the COM port and IRQ setting used by the Modem select Start Settings Control Panel then double click Modems Select Diagnostics then More Info The Modem reports a bu...

Page 33: ...30 Actiontec External 56K V92 Modem User Manual ...

Page 34: ...ith a parameter of 0 The maximum length of a command is eight 8 characters The Modem does not count the AT prefix carriage returns or spaces For example entering the command ATH causes the modem to hang up Basic AT Commands In the following lists the commands are in bold text followed by a short function al description Default settings are noted with an asterisk A Repeat last command do not preced...

Page 35: ...ister is used to control the upstream V 34 rate The S38 register is used to control the maxi mum downstream speed at which the Modem attempts to connect To disable V 90 set S38 to 0 The S109 register is used to select between K56flex and V 90 protocols Dial Line Rate S37 S37 0 maximum modem speed S37 1 reserved S37 2 1200 bits s and 75 bits s S37 3 300 bits s S37 4 reserved S37 5 1200 bits s S37 6...

Page 36: ...37 19 33600 bits s 56K Dial Line Rate S38 S38 0 Disable all 56K connections S38 1 autorate maximum achievable connection S38 2 29333 bits s S38 3 30666 bits s S38 4 32000 bits s S38 5 33333 bits s S38 6 34666 bits s S38 7 36000 bits s S38 8 37333 bits s S38 9 38666 bits s S38 10 40000 bits s S38 12 42666 bits s S38 13 44000 bits s S38 14 45333 bits s S38 15 46666 bits s ...

Page 37: ... only V 90 disabled S109 2 V 90 only K56flex disabled Command Examples The following list contains a few AT Command examples at fs38 0s109 0 disables ALL 56K connections at fs38 1s109 1s37 14 disables V 90 connections The Modem attempts to connect at K56flex rates with the V 34 upstream rate limited to 21 6K bps at fs38 1s109 2 causes the Modem to attempt a V 90 connection only If V 90 is not achi...

Page 38: ...interference to radio communications However there is no guarantee that inter ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures Reorient or rel...

Page 39: ...ol lowing two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note To comply with FCC RF exposure compliance require ments the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or o...

Page 40: ...ctronics warrants the media con taining software against failure during the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be available for download at the Actiontec Web site www actiontec com Actiontec Electronics sole obligation under this express warranty shall be at Actiontec Electronics option and expense to refund the ...

Page 41: ...ired or replaced item will be shipped to Customer at Actiontec Electronics expense not later than thirty 30 days after Actiontec Electronics receives the defective product Return the product to In the United States Actiontec Electronics Inc 760 North Mary Avenue Sunnyvale CA 94085 Actiontec Electronics shall not be responsible for any software firmware information memory data or Customer data cont...

Page 42: ...VISED OF THE POSSI BILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACE MENT OR REFUND OF THE PURCHASE PRICE PAID AT ACTIONTEC ELECTRONICS OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Disclaimer Some countries states or provinces do not allow the exclusion or limi tation of implied warranties or ...

Page 43: ...anual Governing Law This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws and principles and excluding the United Nations Convention on Contracts for the International Sale of Goods ...