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Page | © 2016 Adyen BV | Confidential

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VX680 User Manual

Date: 28/11/16

Version

1.0.0

Copyright © Adyen B.V. 2016

Simon Carmiggeltstraat 6 - 50
1011 DJ Amsterdam
The Netherlands

www.adyen.com

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Summary of Contents for VX680

Page 1: ...VX680 User Manual Date 28 11 16 Version 1 0 0 Copyright Adyen B V 2016 Simon Carmiggeltstraat 6 50 1011 DJ Amsterdam The Netherlands www adyen com ...

Page 2: ...oarding the terminal VX680 6 2 1 Boarding with the Adyen App 6 3 Basic functionality VX680 6 3 1 VX680 basic payment functionality standalone 6 3 2 Standalone payment 6 3 2 1 Refund 7 3 2 2 Shift and end of day reports 7 4 Special payment functions menu 8 4 1 Normal payment 8 4 2 Manual entry payment 8 4 3 Refund 8 5 Maintenance VX680 8 5 1 Inspecting device security VX680 8 5 2 Replacing paper ro...

Page 3: ...7 VX680 WF BT technical specifications 12 8 Troubleshooting and support VX680 13 8 1 In case of a malfunction 13 8 2 Request assistance 13 ...

Page 4: ...rminal shows an exclamation at the top bar this means that the terminal holds data which it failed to synchronise to Adyen platform due to lack of an outgoing internet connection Getting started VX680 VX680 Supported payment cards Provided components VX680 PED Charging cradle Power supply Battery 1 paper roll Set up your device correctly before you start using ...

Page 5: ... cradle to charge the device and to power it on To fully charge the VX680 place it on the cradle for at least 6 hours until the led indicator remains lit Turning on and turning off the VX680 Turning on the VX680 Press and hold for a couple of seconds When the device is fully booted it displays the Adyen logo or the merchant logo in case you provided us with a logo and we have already registered th...

Page 6: ...le device Tap Add New Device Choose WIFI Enter the IP address of the terminal Tap to begin the boarding process Add device During the boarding process the terminal reboots After the process is complete the terminal is ready to use See to get information on processing payments Basic Functionality Basic functionality VX680 VX680 basic payment functionality standalone Your VX680 device can perform th...

Page 7: ... back the corresponding amount to the shopper s card For security reasons Adyen enables refund functionality on a per device basis Moreover you need to enter a password to perform a refund Perform a refund To perform a refund do the following Press 8 Enter the security code Enter the amount to refund then proceed like in a normal transaction If you do not have your security code email possupport a...

Page 8: ... option to access the payment screen After entering an amount press You are prompted to input the and then the card expiry date PAN Refund Choose this option to perform a refund to a card Enter the amount you want to refund Press The transaction then follows the normal flow Maintenance VX680 Inspecting device security VX680 Adyen makes use of secure certified payment terminals The integrity of the...

Page 9: ...s important you have sufficient stock of receipt paper as without receipt paper it is not possible to accept payments Paper is the merchant s responsibility Adyen does not sell paper Gently pull the latch located on the bottom of the terminal to unlock the paper roll cover Lift the printer cover up and then back Remove any partial roll of paper in the printer tray by lifting it up Loosen the glued...

Page 10: ... off terminal Turns off Shuts down the terminal Print totals Only available on standalone terminals Generates a receipt showing the total processed amount per currency per card type Reset totals Only available on standalone terminals Resets the counter total amounts processed Do not forget to reset totals after your shift Download merchant config Downloads a new merchant configuration Do not execu...

Page 11: ...kernel version card slot version etc Print config Prints the terminal configuration overview This option applies only when a printer is connected to the terminal and to standalone terminals with integrated printer Delete config Deletes your terminal configuration Do not execute this command unless instructed to do so by Adyen Support Network and WiFi menu VX680 Menu option Description Network conf...

Page 12: ...r or BBC Google not your DNS resolves VX680 WF BT technical specifications Processor 400 MHz ARM11 32 bit RISC processor Power battery Li Ion 7 2 V 1800 mAH Memory 192 MB 128 MB Flash 64 MB SDRAM Environmental 0 to 50 C 32 to 122 F operating temperature 20 to 60 C 4 to 140 F storing temperature 5 to 90 relative humidity non condensing Display 3 5 color QVGA resistive touch screen Physical 72 mm L ...

Page 13: ...680 In case of a malfunction Check our for articles that may help you find a solution for the issue troubleshooting section Request assistance Contact our First level support Provide the following information Merchant account PSP if applicable Terminal serial number ...

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