background image

Beacons

Beacons

Wireless 

Client

C:\>

ipconfig

Windows IP Configuration
Ethernet adapter Wireless  

Network Connection:
  Connection-specific DNS Suffix  . :

  IP Address. . . . . . : 1.1.1.2

  Subnet Mask . . . . . : 255.255.255.0

  

Default Gateway . . . : 1.1.1.1

C:\>

telnet 1.1.1.1

Aerohive QuickStart

for the HiveAP 320

This QuickStart guide explains how to set up a HiveAP 320 as either a managed HiveAP or as a 

management AP, and how to mount it on a ceiling or wall. To register, get product documentation, 

and download software updates, visit www.aerohive.com/support.

Switch

DHCP 

Server

Firewall

Internet

Some other network devices (They 

might all be incorporated in the same 

device, such as a router or firewall.)

1

Ethernet 

Cable

2

If the switch provides 

PoE (Power-over-

Ethernet), cabling the 

HiveAP to the switch 

will cause the HiveAP 

to power on in a few 

seconds.

If the switch does not 

provide PoE, use the 

AC/DC power adaptor 

(available as an 

accessory) to connect 

the HiveAP to a 100-

240 AC power source.

Eth0

Connecting to HiveManager

3

P/N 330024-05 Rev. A

Using the Virtual Access Console

Using your wireless client, 

scan for wireless networks. 

If you are within range, an 

SSID such as "AH-123456_ac" 

appears.
Select it, and when 

prompted to enter a 

network key, type 

aerohive

 

and then click 

Connect

.

4

5

Status LEDs

6

As explained in the previous section, after connecting a HiveAP to the network and powering 

it on, it acts as a DHCP client and tries to get its network settings automatically from a DHCP 

server in VLAN 1. However, if there is no DHCP server in that VLAN, if the native VLAN for the 

network segment is not 1, or if you just want to assign it a static IP address, then you need to 

access the CLI and define the network settings yourself.

One approach is to use a console cable, which is available from Aerohive as an accessory. 

Another is to use the virtual access console. This is a way of accessing the CLI on a HiveAP 

wirelessly through a special SSID that the HiveAP, by default, automatically activates for 

administrative access when it has no configuration and cannot reach its default gateway.

The default virtual access console SSID name is “<hiveap-hostname>_ac”. The default host 

name of a HiveAP consists of "AH-" plus the last six digits of its MAC address; for example, 

AH-123456. In this case, the name of the default virtual access console SSID would be "AH-

123456_ac". By default, this SSID uses 

aerohive

 as the PSK (preshared key) for authenticating 

user access. To access the virtual access console, do the following:

(a) The HiveAP tries to 

connect to HiveManager 

using the default domain 

name "hivemanager. 

<local_domain>: 

12222", where 

<local_domain> is the 

domain name that a 

DHCP server supplied 

to the HiveAP and 

12222 is the UDP port 

number. If a DNS server 

has been configured 

to resolve that domain 

name to an IP address, the 

HiveAP and HiveManager 

then form a secure CAPWAP 

connection on port 12222. 

If the HiveAP cannot make a 

CAPWAP connection to HiveManager 

on port 12222, it tries to reach it by 

using TCP port 80: hivemanager.<local_

domain>:80.

(b) If the DNS server cannot 

resolve the domain 

name to an IP address, 

the HiveAP broadcasts 

CAPWAP Discovery 

messages on its local 

subnet. If HiveManager 

is on the local network 

and responds, they 

form a secure CAPWAP 

connection.

(c) If the first two searches 

for a local HiveManager 

produce no results, the 

HiveAP tries to contact 

HiveManager Online at 

redirector.aerohive.com:12222. 

If the Aerohive redirection 

server has a serial number for 

that HiveAP in its ACL (access control 

list), it responds and they form a secure 

CAPWAP connection. If the HiveAP cannot make a 

CAPWAP connection to  HiveManager Online on UDP port 

12222, it tries to reach it on TCP port 80. If that proves 

unsuccessful, the HiveAP returns to its initial search 

through a DNS lookup and repeats the cycle.

 

HiveManager

or

HiveManager Virtual 

Appliance

HiveManager Online

a

b

c

Connect a standard Ethernet 

cable with RJ-45 connectors 

from ETH0 on the HiveAP 320 

to a switch.

After you cable the HiveAP to an Ethernet network and power it on, it automatically 

attempts to get its network settings through DHCP and contact HiveManager. The process 

typically takes about five minutes to complete. If you see the HiveAP listed on the Monitor > 

Access Points > HiveAPs page in the HiveManager GUI, the initial setup is complete and you 

can now begin managing the HiveAP through HiveManager. 

If the HiveAP does not appear in the HiveManager GUI after about ten minutes, read the 

rest of this guide to understand how the HiveAP attempts to contact HiveManager and what 

you can do to help establish a connection between the two devices. 

By default, a HiveAP acts as a DHCP client and gets its network settings automatically from a 

DHCP server. (You can also configure it with static network settings through the CLI. See the 

next section, "Using the Virtual Access Console".) After a HiveAP has its network settings, it then 

acts as a CAPWAP client and sends CAPWAP Discovery messages until HiveManager, acting as 

the CAPWAP server, responds. CAPWAP (Control and Provisioning of Wireless Access Points) is a 

protocol that access points use to contact a management device and communicate with it.

When a HiveAP goes online for the first time without any specific CAPWAP server configuration 

entered manually or received as a DHCP option, it progresses through this cycle of CAPWAP 

connection attempts:

A HiveAP connected directly to the network is called a portal. You can also place a HiveAP 

within radio range of a portal so that it forms a wireless link through the portal to the wired 

network. This kind of HiveAP is called a mesh point. A mesh point initially forms a hive with 

its portal using a default hive called hive0. Through this link, the mesh point can reach the 

network and get its network settings from the DHCP server. Then it can form a CAPWAP 

connection with HiveManager. (To add mesh points after changing the hive name, first 

connect them to the wired network. Next, push the configuration with the new hive name and 

password to them from HiveManager. Finally, deploy them as mesh points.)

If the HiveAP forms a CAPWAP connection with the Aerohive redirection server and its serial 

number has been entered in an ACL, the redirection server automatically redirects the 

CAPWAP connection to the corresponding HiveManager Online VHM (virtual HiveManager). 

The redirection server does this by sending the HiveAP the HiveManager domain name or IP 

address as its new CAPWAP server and the name of the appropriate VHM. If the HiveAP is 

currently using HTTP, the redirection server includes the configuration needed for the HiveAP 

to continue using it. Similarly, if the HiveAP is configured to access the public network through 

an HTTP proxy server, the redirection server saves the relevant settings on the HiveAP so it 

will continue using the HTTP proxy server when connecting to HiveManager.

If the redirection server does not have the HiveAP serial number, the ACL ignores the CAPWAP 

connection attempts, and the HiveAP repeats the connection cycle shown previously.

Check the IP address of the 

default gateway that the 

DHCP server on the HiveAP 

assigned your client. Then 

make an SSH or Telnet 

connection to the HiveAP 

at that IP address. 

(Note that the Telnet 

connection is protected by 

WPA2 security mechanisms.) 

When prompted to enter your 

credentials, enter the default 

Aerohive login name (

admin

and password (

aerohive

).

After logging in to the virtual access console, you can view the status of various 

functions and make configuration changes. Here are some commonly used commands:

Use these commands:

To do the following:

show interface

Check the status of both wired and 

wireless interfaces

show interface mgt0

See the network settings (IP address, 

netmask, default gateway) and VLAN 

ID of the mgt0 interface, which is the 

management interface of the HiveAP

no interface mgt0 dhcp client

Disable the DHCP client

interface mgt0 ip <ip_addr> 

<netmask>

Set the IP address and netmask of the 

mgt0 interface

interface mgt0 native-vlan <id>

Set the native (untagged) VLAN that the 

switch infrastructure in the surrounding 

wired and wireless network uses 

interface mgt0 vlan <id>

Set the VLAN for management and 

control traffic

show capwap client

See CAPWAP client settings and status

show hive

See the hive name

show hive <string> neighbor

Check for any neighboring hive members

hive <string> ...

Create a hive and set its parameters

show ssid

See a list of all SSID names

ssid <string> ...

Configure an SSID

interface { wifi0 | wifi1 } ssid 

<string>

Bind an SSID to a wireless interface in 

access mode

save config

Save the configuration to flash

reboot

Reboot the HiveAP

Only set the following command when managing HiveAPs through HiveManager or 

HiveManager Virtual Appliance. Do not use it with HiveManager Online.

capwap client server name 

<string>

Set the IP address or domain name of the 

CAPWAP server (HiveManager)

To see a list of commands, and their accompanying CLI Help, type a question mark ( ? ). 

For example, to see all the show commands, enter

 show ?

If you want to find a command that uses a particular character or string of characters, 

you can do a search using the following command:

 show cmds | include 

<string>, 

where

 <string> 

is the word or string of characters you want to find.

Device- and platform-specific CLI reference guides are available online. (To learn how to 

access them, see "Where to go for more information" elsewhere in this document.)

The five status LEDs on the top of the HiveAP 320 indicate various states of activity through 

 

their color (dark, green, amber, and red) and illumination patterns (steady glow or pulsing). 

 

The meanings of the color + illumination patterns for each LED are explained below.

Power

• 

Dark: No power

•  Steady green: Powered on and the firmware is running normally
• 

Pulsing green: Firmware is booting up

• 

Steady amber: Firmware is being updated

•  Pulsing amber: Alarm indicating a firmware issue has occurred
• 

Steady red: Alarm indicating a hardware issue has occurred

ETH0 and ETH1

• 

Dark: Ethernet link is down or disabled

• 

Steady green: 1000 Mbps Ethernet link is up but inactive

• 

Pulsing green: 1000 Mbps Ethernet link is up and active

• 

Steady amber: 10/100 Mbps Ethernet link is up but inactive

• 

Pulsing amber: 10/100 Mbps Ethernet link is up and active

WIFI0 and WIFI1

• 

Dark: Wireless interface is disabled

• 

Steady green: Wireless interface is in access mode but inactive

• 

Pulsing green: Wireless interface is in access mode and active

• 

Steady amber: Wireless interface is in backhaul mode but inactive

• 

Pulsing amber: Wireless interface is in backhaul mode and connected with hive members

• 

Alternately green/amber: Wireless interface is in backhaul mode, searching for hive members

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