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Copyright© 2011-2018, Alpha Communications®, All Rights Reserved. 

AWD265

  Rev. 2 (08/2019)

AlphaRefuge™ 2100 Series (V3) Area of Refuge and Rescue

Assistance system Installation, Use and Wiring Instructions

Pre-Installation Requirements:

•  120V Power

•  Determine Communication:

1. 

Dedicated analog phone line from POTS, PBX, or Central Office.

2.  VoIP - requires use of Alpha Model 

ABL-VOIP

 to connect Master to VoIP phone system.

3. 

Internal Intercom (no offsite calling) - requires Alpha Model 

2100-LINESIM.

• Twisted, shielded 22 or 24 AWG wire cabling to connect each Refuge Call Box (RCB) to the 

Refuge Command Center (RCC)

• Use 24V 18/2 wire for powering the Emergency Phones from the 24VDC Power Supply.

NOTE: Terminals and markings shown in this manual may not be in the order in which they appear 

on the actual equipment. When installing, observe all national and local electrical and building 

codes.

Summary of Contents for AlphaRefuge 2100 Series

Page 1: ...uires use of Alpha Model ABL VOIP to connect Master to VoIP phone system 3 Internal Intercom no offsite calling requires Alpha Model 2100 LINESIM Twisted shielded 22 or 24 AWG wire cabling to connect each Refuge Call Box RCB to the Refuge Command Center RCC Use 24V 18 2 wire for powering the Emergency Phones from the 24VDC Power Supply NOTE Terminals and markings shown in this manual may not be in...

Page 2: ...he wall using suitable mounting screws not included Step 2 Punch out the conduit knockouts for the analog phone line and phone cabling runs Step 3 Connect an analog phone line to the outside phone line Diagram A Step 4 Connect the backup battery cable to the battery terminal battery included Diagram A DIAGRAM A ...

Page 3: ...ect the hot wire of the 120vac to the L screw Connect the neutral wire of the 120vac to the N screw Connect the ground wire of the 120vac to the ground screw Connect one lead of the DC power connection to the V screw and the other to the V screw polarity is not important Connect the DC power connection to the SmartRescue The power connection is on the lower left hand side of the board ...

Page 4: ...uge Command Center Insert 4 wires for each phone as shown below To Refuge Call Box Wire out to a standard 2 pair RJ11 phone jack Connect this jack to the 5 cord supplied by Alpha Refuge Command Center The Refuge Call Boxes come with a 5 cord with an RJ11 on both ends If you received a spade connector your company requested it Wire ac cording to your company guidelines Shields from the cabling runs...

Page 5: ...is not manned 24 7 to answer calls onsite Option 2 Program the Refuge Command Center to Allow the Emergency Phones to call it first then outside number s Used when staff are available at certain times to answer calls 1 Hold down Red Disconnect and Submaster 1 buttons for 5 seconds 2 Release buttons you will hear a confirmation tone 3 Press Phone 2 button then Red button and then the Phone 1 button...

Page 6: ...ten Refuge Call Boxes via PWR2410A Power Supply Use 1 pair 18 AWG wire for power maximum distance of 5 100 Do NOT wire more than 3 devices per wire run and a maximum of 10 devices per Power Supply Option 1 Transformers Only if your phone comes with one supplied by Alpha Requires 120VAC Option 2 Powered Directly by Elevator Car Requires 120VAC ...

Page 7: ... to get into program mode Press 1 Enter Emergency Number Stop Press 2 Enter same Emergency Number as entered in b Stop To exit programming mode Press and hold Stop for 2 3 seconds until warble sound Step 10b Program the Location Message NOTE This Should ALWAYS be done unless your call center requests otherwise Press Enter to get into program mode To turn on message press 1 3 Enter 2 For no message...

Page 8: ...at any time to end the call D Refuge Call Box places a call to the Refuge Command Center then an Outside Number or Just to an Outside Number You will hear an alternating audible tone at the Refuge Command Center indicating a call has been initiated by one of the Refuge Call Boxes if programmed to call outside line only no tone The corresponding green LED will light on the Refuge Command Center nex...

Page 9: ...9 1 6 all primary and secondary power supplies shall be monitored for the presence of voltage at the point of connection to the system 10 6 9 1 1 Failure of either the primary or secondary power supply shall result in a trouble signal in accordance with section 10 14 10 6 7 2 1 The secondary power supply battery back up shall have sufficient capacity to operate the system under quiescent load syst...

Page 10: ...t detected it will trigger the onboard relay Connect the relay to an alarm device for notification Appendix Adjusting Volume on Refuge Call Boxes Locate the silver VR1 port on the bottom right corner of the Refuge Call Box board Using a fine Philips Head screwdriver turn the VR1 clockwise to increase the volume and counterclockwise to decrease the volume ...

Page 11: ...otification means Appendix Restoring Refuge Command Center Factory Default Settings Hold down Red Disconnect and Submaster 1 buttons for 5 seconds Release buttons you will hear a confirmation tone Press Phone 2 button then Red button then Submaster 2 button and then the Phone 5 button Press Submaster 2 button then Submaster 1 button you will hear a confirmation tone ...

Page 12: ...t Two way communica tion from Refuge Call Box is poor There is likely feedback on the line Adjust the VR1 and VR2 Verify wiring is not spliced onto the phone line cord Refuge Command Cen ter will not dial phones Verify wires are connected properly from the Refuge Command Center to the Refuge Call Box es Refuge Command Cen ter will dial Refuge Call Boxes but Call Boxes will not dial Command Center ...

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Page 17: ...17 RCB2100SF Flush Mount St Steel Remote Call Box Station ...

Page 18: ...18 RCB2100SF Flush Mount St Steel Remote Call Box Station ...

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