Care & Warranty
for Wood & Faux Wood
Because we take pride in our workmanship and quality that goes into every
one of our products, we back our products with this warranty.
We extend this limited lifetime warranty to the original purchaser. This
warranty applies only to manually operated Custom Products properly
installed in the window, door or interior area for which they were intended.
Installation of the product must be in accordance with the accompanying
instructions. The product cannot be modified. It is the purchaser’s
responsibility to maintain and clean the product in compliance with the
instructions provided. The product must be used only in the window for
which it was purchased.
This warranty covers our products for defects in materials, mechanisms,
workmanship, or failure to operate properly. Operational cords are warranted
for 5 years from the date of purchase.
Any conditions caused by damage to the product resulting from misuse,
abuse, direct exposure to salty air or discoloration due to sunlight or the
passage of time are not covered by this warranty.
This warranty does not apply to conditions caused by normal wear and tear
upon this product.
This Warranty Is Exclusive And In Lieu Of All Other Obligations, Liabilities
Or Warranties. In no event shall Alta be liable for INCIDENTAL or
CONSEQUENTIAL DAMAGES or any other direct or indirect damage, loss,
cost, expense or fee. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so this exclusion or limitation may not
apply to you.
In the event of a defect under this warranty, Alta will repair or replace the
product, at our option, provided it is returned to an authorized dealer.
Our warranty excludes shipping charges and labor costs for removal,
measuring and installation. Repairs will be made with like or similar parts.
This warranty gives you specific legal rights, and you may also have other
rights, which may vary from state to state.
Notes:
•
Specialty Shades are warranted for one year from the date of purchase.
•
Motorization Systems are warranted for five years from the date of
purchase.
•
Eclispe Shutters feature a 25-Year Warranty.
•
This warranty does not apply to commercial orders.
This warranty is provided by the manufacturer, Alta Window Fashions.
Solana Shades does not offer product warranties.
MANUFACTURER LIMITED LIFETIME WARRANTY
