service@Exkate.com
26212 Dimension Drive, Suite 160
Lake Forest, CA 92630
800-214-3595 x1001 949-951-9500 x1001
www.AlteredUSA.com
www.Exkate.com
PRO-LINE 600 V2
& ALL 600 WATT V2 MODELS
OWNER MANUAL
To get the best ride and maximum use out of your electric skateboard please read
this manual thoroughly before your first ride. With proper use your Altered®
Electric Skateboard will provide years of fun, trouble-free riding.
www.AlteredUSA.com
Read All Instructions Carefully Before Riding the Board!
Altered
®
Electric Skateboard Warranty
The warranty covers materials and workmanship. Altered
®
Electric Skateboards (Chase
Boards, LLC) warrants to the original owner that our electric skateboard shall be free from all
defects in material or workmanship for 180 days from the original date of purchase when
used for the purpose intended under normal conditions. All other obligations and conditions or
liabilities, including obligations for consequential damages, are hereby excluded. This
warranty gives you specific rights and you may also have other rights, which vary by state.
If your board should prove defective, write to or call Altered
®
/ Exkate
®
giving a description of
the board and the problem. When Altered
®
/ Exkate
®
receives your notification, and the board
is determined to be defective, parts will be sent at no charge, or authorization to return the
board will be given. Shipping is not covered under warranty and is the responsibility of the
customer. The defective board will then be repaired or replaced. We may elect to replace the
entire unit, at no extra cost to you, with the same model or similar model rather than repair it.
Any refund would be only at the option of the dealer where the skateboard was purchased.
Altered
®
/ Exkate
®
is not involved in any such negotiations.
THE ALTERED
®
ELECTRIC SKATEBOARD IS NOT A TOY. THE BOARD IS INTENDED
FOR USE ON PAVED SURFACES OR CONCRETE SIDEWALKS. OFF-ROAD VERSIONS
MAY ALSO BE RIDDEN ON HARD-PACKED PATHS OR ROADS. THE BOARD IS NOT TO
BE OPERATED ON GRASS, THROUGH WATER, THROUGH DEEP POTHOLES OR OFF
CURBS. THE BOARD IS TO BE OPERATED ONLY ON SMOOTH, FLAT, DRY SURFACES.
ITEMS THAT NATURALLY WEAR OUT WITH USE ARE NOT COVERED UNDER
WARRANTY,
INCLUDING BELTS, WHEELS AND BATTERIES
.
This warranty does not apply to any electric skateboard that has been subject to abuse,
misuse, negligence, or accident. If you return your board for warranty service and it shows
signs of abuse, you will be charged for labor plus parts to repair the board.
Defects caused by tampering, unauthorized alterations or repairs are not covered by this
warranty.
YOUR INSURANCE POLICY MAY NOT PROVIDE COVERAGE FOR ACCIDENTS
INVOLVING THIS ELECTRIC SKATEBOARD. TO DETERMINE IF COVERAGE IS
PROVIDED, YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT.
For warranty services contact our customer service department to obtain a Return
Merchandise Authorization (RMA) form, which must be filled out and returned prior to
returning your board. Boards or parts returned without proper documentation may be delayed
service or denied warranty coverage. Warranty return shipping is the responsibility of the
customer. International customers are responsible for applicable duty and taxes.
ALL UNAUTHORIZED RETURNS WILL BE REFUSED.
