Amazon Appointment Request Portal User Manual Download | Manualshive

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Carrier Appointment Request Portal

User Manual for Carriers

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Summary of Contents for Appointment Request Portal

Page 1: ...Carrier Appointment Request Portal User Manual for Carriers ...

Page 2: ...ansportation amazon com and to provide the same information which they currently provide on the web portal Amazon systems would then systematically schedule the freight and provide a time and date for delivery of freight to the carriers within a fixed turnaround time This process replaces a number of manual activities and is expected to reduce the time taken for responding to appointment requests ...

Page 3: ...ial 2 y Logging into the website Carriers can logon to the website using the screen below Screen 2 Logging into the website After logging into the website the carrier can provide the details and request for an appointment ...

Page 4: ...the Search Past Appointments option Submitting an appointment request Upon reaching the Submit Request screen the carrier should provide all the details of the freight and request for an appointment a PRO Number Carrier should provide the appropriate PRO number for the shipments that will be delivered b BOL Number Carrier should provide the BOL number given by the vendor in this field c PO Number ...

Page 5: ... the details in this page and click on the submit button to submit the request to Amazon Field Condition Trailer Number 9 optional single value field 9 if provided it must consist of at least 1 non whitespace character 9 can contain one or more spaces ARN 9 optional single value field 9 if provided it must be a valid ARN known to Amazon TRAN systems PRO 9 mandatory single value field 9 cannot cont...

Page 6: ...ded and if Palletized is defined in Load Type then must be 1 or more pallets Carton Count 9 mandatory single value field 9 must be a value 1 or greater Unit Count 9 optional single value field 9 if provided must be non negative number PO List 9 mandatory multi value field values separated by space or comma at least 1 value required 9 each PO ID must follow these rules 9 it must be a valid PO known...

Page 7: ... Confirm Appointment The portal then seeks a confirmation from the carrier that the data he she provided is appropriate for the appointment sought The carrier has to click on the submit button to confirm his appointment request to Amazon ...

Page 8: ...Amazon Com Confidential 7 y Screen 6 The portal then provides full details of the appointment that can be printed for the carrier s future reference ...

Page 9: ...evert to his request for appointment The confirmation email that a carrier receives once the appointment is confirmed is shown in Appendix 2 The carrier can however check the status of the appointment in the portal itself The appointment status is Pending confirmation if the appointment has not been confirmed by the fulfillment center The appointment changes status to Confirmed when the fulfillmen...

Page 10: ...Amazon Com Confidential 9 y Screen 5 Search Appointment Screen 6 Appointments Results ...

Page 11: ...rier will be asked to recheck the PO or check the PO number with the vendor A completely correct appointment request will not generate any error message and the carrier will be automatically notified with an acknowledgement when the data provided is accurate and valid Please see Appendix 4 for a sample error message Seeking Support If the carrier faces a problem in using the website or has concern...

Page 12: ...an Amazon PO as well as the PO of an Amazon FBA customer such as Target Bebe or Lacoste the non Amazon POs have to be delivered using separate PRO numbers h Please wait for the fulfillment center to revert to your request for appointment i Do check the status of the appointment in the portal The appointment status is Pending confirmation if the appointment has not been confirmed by the fulfillment...

Page 13: ...when you show up for the appointment If you have additional concerns or need assistance please reply to this e mail or contact the Amazon com Transportation Department at carp support amazon com Thanks Appointment Summary Fulfillment Center SDF1 Inbound Shipment Appointment ISA ID 20381013 Arrival Date September 23 2009 12 30 00 PM EDT Departure Date September 23 2009 1 00 00 PM EDT Door 32 0 Ship...

Page 14: ... September 23 2008 12 30 00 PM EDT If you have additional concerns or need assistance please reply to this e mail or contact the Amazon com Transportation Department at carp support amazon com Thanks Appointment Summary Fulfillment Center SDF1 Inbound Shipment Appointment ISA ID 20381013 Arrival Date September 23 2008 12 30 00 PM EDT Departure Date September 23 2008 1 00 00 PM EDT Door 32 0 Shipme...

Page 15: ...Amazon Com Confidential 14 y APPENDIX 4 Error message when the PO is invalid The website will prompt the user to verify the PO number or validate it with the vendor ...

Page 16: ...ided as is and Amazon makes no warranties or representations express or implied as to any information contained in the website or the operation of the website Communications with Amazon or its subsidiaries through this website shall not constitute legal notice when such notice is required by law rule or regulation nor shall such communication be considered to be confidential for any purpose Amazon...

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