American Changer AC107, Installation, Operation And Service Manual

Page 1: ...Service Technicians Read and understand the instructions detailed in this manual Owners Operators Keep this manual in a safe place to provide to any service technicians working on this machine American Changer 1400 N W 65th Place Ft Lauderdale FL 33309 Tel 954 917 3009 Fax 954 917 3079 www americanchanger com www hoffmanmint com Models AC107 AC110 AC111 AC115 and AC125 ...

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Page 3: ...7 AC110 19 3 6 Functional Description AC111 AC115 AC125 20 3 7 Out of Service Conditions Error Codes AC111 AC115 AC125 20 3 8 Programming Menu AC111 AC115 AC125 21 Section 4 Maintenance 4 1 Ticket Dispenser Maintenance 25 4 2 Banknote Validator Maintenance 26 4 3 Coin Hopper Maintenance 30 4 4 Warranty Terms and Conditions 31 2018 American Changer All rights reserved No part of this work covered b...

Page 4: ...NTY AND EXCLUSIVE REMEDIES SOME HIGHLIGHTS FROM SAID SECTION ARE Ticket Dispenser s Displays and Logic Board s These items are warranted for one year from date of purchase Banknote Validator This item is warranted for two years from the date of purchase COVERED Manufacturers defects in workmanship or materials NOT COVERED Damage caused by shipping or physical abuse Misapplication Vandalism End use...

Page 5: ...hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either DANGER WARNING or CAUTION These words mean You can be killed or seriously injured if you don t immediately follow instructions You can be killed or seriously injured if you don t follow instructions You can be injured if you don t follow instructions Distributors retailers operators and ...

Page 6: ...or services to be 100 secure against criminal attempts All machines products and services are to be used in accordance with business best practices and the owner s or operator s best judgement Installation use service and maintenance must be performed in accordance with applicable machine product manuals provided by American Changer and comply with any and all pertinent laws or regulations Inspect...

Page 7: ...or shortages Also check for external damage to the packaging Note any shortages and or damage to the packaging on the Bill of Lading in the presence of the carrier and ask the carrier to initial on the Bill of Lading accordingly Immediately report any shortages or damage to the packaging to the carrier and American Changer TEST Before permanently installing the changer do a functional test to veri...

Page 8: ...ode enforcement to see if it is allowable to plug the changer into a grounded outlet If it is not there must be 120VAC run through conduit or other means to meet local codes to the changer If it is not required proceed to step 6 3 Have a licensed electrician run the conduit install the new breaker wire and help decide how the wiring will enter the changer from the back or the bottom 4 After the co...

Page 9: ...e strongly recommend plugging all of our machines into a DEDICATED AC outlet this means there are no other machines on location plugged into the same AC line A simple way to check if this is true is to turn off the breaker associated with our machine at the breaker box No other equipment on location should lose power Additionally if your unit is located in an area prone to lightning storms or othe...

Page 10: ...275 Loading the tickets into the Intelli Triple ticket dispenser Place the tickets in the ticket channel positioning them on top of the ratchet and close the top slide Be sure the top slide has magnetically set back into position Now press the button under the dispenser corresponding to the side you just loaded The Intelli Triple will automatically position the tickets in the proper place Repeat t...

Page 11: ...nto the entrance of the ticket dispenser mechanism between the top and bottom metal ticket guides If necessary gently push the locating spring out of the way with one hand while feeding the tickets with the other 4 Making sure the tickets pass through the channel in the optical sensor continue to push them in until the front ticket presses against the embossing rollers 5 Locate the UP button on th...

Page 12: ...ins I O Board and External LCD Display Used in the AC107 and AC110 The I O board allows the main board to interface with the LCD display and displays the packages to the customer The LCD display is located behind the I O board pictured below Flex I O to Flex 2 Main Logic Board Harness Flex I O to Internal 12 Key Keypad Flex I O to 4 Arrow Selection Overlay Put coins into this opening Coin Counting...

Page 13: ...or Board to control the ticket dispenser It uses ccTalk protocol I O Board 24VDC Power Input Select Switch for accessing the programming menu SD Card On Off Switch Hopper Adaptor Board Coin Hopper Printer Bill Validator Nayax Credit Card System Magtek Credit Card Reader Ticket Dispenser Harness Adaptor Board to Flex 2 Main Logic Board ...

Page 14: ...rmation into the programming menu It is located inside of the machine Universal Main Logic Board Used in the AC111 AC115 and AC125 24VDC Power Input Up Down and Select Buttons Used for accessing and navigating the programming menu On Off Switch Ticket Dispenser Out of Service Light Bill Validator ...

Page 15: ...Service Conditions Error Codes for the AC107 and AC110 System Failures Below are conditions that will cause the machine to go into an Out of Service mode The message Temporarily out of Service will be displayed on the external LCD display when the machine is in an Out of Service mode Note These error messages can only be viewed by accessing the Programming Menu Ticket Dispenser Ticket Dispenser Er...

Page 16: ...or any coin jams or mechanical obstructions preventing coins from exiting Have the unit repaired or replaced Bill Validator Bill Validator Error Conditions If the validator fails the display shows a Credit Cards only message if applicable Motor Validator stacker transport motor has failed Repair or replace the bill validator Sensor Sensor failure Check for dirty sensors Repair or replace the valid...

Page 17: ...stor failure No Comm The Flex 2 main logic board is unable to communicate with the coin acceptor 3 4 Programming Menu for the AC107 and AC110 To enter the programming menu begin by pressing the Select Switch on the Flex 2 main logic board Pressing the select switch will bring the display to show Enter Access Code Use the Flex Programmer Board to enter the access code The default code from the fact...

Page 18: ... 3 selection buttons Menu 05 Enable Bill This system only uses MDB validators Depending on what type of MDB validator is used the display will only toggle between the denominations accepted by the bill validator Menu 06 Payout Table Only bills enabled in Menu 05 will be available in this menu Enter the of items dispensed for each bill denomination Menu 07 Enable Hoppers and Ticket Dispenser Enable...

Page 19: ... by one The Non resettable Counters can be set to 0 by a hidden Memory Dump Print Pushing the Print button prints all the audit values without resetting All the values are max 99 999 except for the Total Cash value which is 100 000 00 Menu 14 Vend Item Name Choose from Items Tickets or Tokens Menu 15 Date Setup Enter the date in this format 20YY MM DD Menu 16 Time Setup Enter the time in this form...

Page 20: ...ng It must be off during normal operation Menu 26 Country Select between U S and U K Selecting U S displays Selecting U K displays and p Menu 27 FTP Server Configure WebServer IP gateway DNS port network password and software update Menu 28 Minimum Credit Enter a minimum monetary amount for credit card transactions Menu 29 Anti Stringing Setup maximum cash amount maximum time and shut off time for...

Page 21: ...t to cancel 3 4 Once the Yes key has been pressed a brief reminder will be displayed followed by a confirmation System Settings will be erased if Updated This reminder will stay on for a few seconds before transitioning to the final confirmation message Update XXXX XX XXX Start Next Exit Press Start to load the software Press Next view the next file loaded on the MicroSD card or Press Exit to canc...

Page 22: ...e specific sensors for monitoring when the tickets run out Instead the main logic board reads its optical notch sensor output and applies a time out to determine when the ticket bin is out of tickets During normal operation the logic board turns on the dispenser and monitors the notch sensor output to turn it off when the correct number of tickets has been dispensed If too much time passes before ...

Page 23: ...s Wait the allotted time or reset the machine to resume operation 3 8 Programming Menu for the AC111 AC115 and AC125 Note The software settings on the Main Logic Board are programmed at the factory and do not need to be altered under normal circumstances Only if you wish to change the operation of your ticket dispenser should you enter the Program Mode to make changes The following is a descriptio...

Page 24: ... The first setting that is displayed is the individual ticket price called Ticket The next menu settings are ticket payouts for each accepted bill denomination Setting ticket payouts this way enables you to dispense bonus tickets when certain bill denominations are used If no bonuses are desired then set all bill denomination payouts to 000 Setting the bill payouts to 000 will not pay out zero tic...

Page 25: ...t hardware is installed in the unit Aside from the String submenu the hardware options should not be altered unless they are accidentally changed or as part of troubleshooting if the unit is not working The following describes the proper factory settings in case they need to be reset Hoppers The AC111 115 125 series Ticket Dispensers are not available with hoppers so this submenu should always be ...

Page 26: ...e chosen anywhere between 20 and 200 in 5 increments Max Time The time entered here is the time limit for the changer accepting the user set maximum dollar amount previous setting If the changer accepts the maximum dollar amount within the amount of time set here anti stringing protection will be triggered The length of time can be set to anywhere between 5 and 120 minutes in 5 minute increments S...

Page 27: ...n the rollers Using a small piece of cloth dampened with isopropyl alcohol wipe all metal surfaces on the interior of the unit Occasionally the optic sensors may become dirty Simply wipe them with a clean dry cloth periodically to remove any dust buildup It is a good idea during the maintenance session that the unit be visually inspected for broken or damaged parts worn parts and debris buildup ...

Page 28: ...e by pushing in the top latch and lifting the cassette up and out Unplug the I O connector and or power connector from the right side of the acceptor Remove the Lower Transport by pushing in the latch located on the bottom of the acceptor at the rear Gently pull the Lower Transport out of the assembly Clean the bill path using a soft cloth or towel Do not use any cleaners other than a 50 50 mixtur...

Page 29: ... 3 Unhook and remove the magazine by holding the latch and lifting up and then back on the magazine 4 Unlatch the LED Housing by lifting up on the metal bar located below the Status LED 5 Remove the LED Housing by holding the metal bar and pulling back on the LED Housing 6 Clean the bill path with a soft cloth You may use mild non abrasive non petroleum based cleaners if sprayed on the cloth Yello...

Page 30: ...om Sensor Assembly Repeat for the other side of the note path on the drive belt assembly 5 Using the cotton swab or lint free cloth wetted with cleaning solution and applying light force only carefully clean all sensor windows in both halves upper and lower of the note path If a sensor window has become badly scratched do not attempt to polish it contact your local regional office for further advi...

Page 31: ...Remove the Cassette 3 Lift up the purple Access Latch on the back of the Bottom Sensor Assembly and gently slide the module out of the Channel Assembly 4 Clear the jammed note s from the note path 5 Re assemble unit and switch the power supply back ON Bill Box Latch Bill Box Lower Housing ...

Page 32: ...rty exit windows The red LED on the exit window board will begin flashing indicating a dirty opto sensor Warning Be careful when re inserting the board back in the hopper not to damage the cable located at the back of the board Low Coin Contact Plates Looking inside the hopper through the top opening locate the two brass plates at the bottom of the hopper If they appear to be dull and or dirty rem...

Page 33: ... use set forth in the owner s manual supplied with the goods or use storage or operation of the goods in a manner that fails to comply with all applicable laws rules and regulations including without limitation any local labeling requirements or labeling required under California s Safe Drinking Water and Toxic Enforcement Act of 1986 also known as Proposition 65 and its implementing regulations I...

Page 34: ...ED TO CREDIT CARD AND OR DEBIT CARD NUMBERS PERSONAL IDENTIFICATION NUMBERS PERSONAL PASSWORDS OR PASSCODES OR OTHER SIMILAR PERSONAL INFORMATION OF THE USER OF THE GOODS IN NO EVENT SHALL AMERICAN CHANGER BE LIABLE TO BUYER UNDER THIS WARRANTY FOR AN AMOUNT WHICH EXCEEDS THE PURCHASE PRICE OF THE GOODS IN NO EVENT SHALL AMERICAN CHANGER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOS...

Page 35: ...Number ____________________________________ Coin Mechanism Serial Number ____________________________________ Your Name ____________________________________ Company Name ____________________________________ Billing Address ____________________________________ Billing Address ____________________________________ City ____________________________________ State and Zip Code __________________________...