ANZ POS MOBILE PLUS
QUICK REFERENCE GUIDE
ANZ Merchant Services Support 1800 039 025
Credit Card Authorisation Centre 1800 999 205
Debit Card Authorisation Centre 1800 039 025
Stationery www.anz.com/merchantconnect
or 1800 039 025
INSTALLATION
For new terminal installation, please contact your IT
support team or Point of Sale (POS) Vendor for new
installation instructions before you follow the below steps.
Please plug in the terminal’s base to your POS using
either the serial or USB connections. Connect the base
to a power outlet using the provided power cable.
Once the terminal is connected to the base and the
base is connected to the POS, please follow the below
instructions when installing your terminal:
• Swipe your EFTPOS Merchant Card.
• Upon powering the terminal up, the screen will show
“ASSOCIATE WITH BASE”.
• Press <FUNC>, 6, 6, 3, 4, <ENTER>, <ENTER>.
• The terminal screen will show “ASSOCIATING LEAVE
ON BASE PLEASE WAIT”.
• Once successfully completed, the screen will show
“SUCCESSFUL”.
PURCHASES
• Initiate transaction via Point of Sale (POS) system
until the EFTPOS screen displays “PRESENT
CARD AMT”
• Tap, Insert or Swipe customer’s card on “PRESENT
CARD AMT” screen
- If a
contactless
card or Smartphone is presented,
customer should tap their contactless card or
Smartphone within 4cm of the terminal screen
and follow the terminal prompts to complete the
transaction
#
. The screen will display an “APPROVED”
or “DECLINED” message.
- For
Swipe
or
Insert
card processing:
select account type:
< — >
for
CHQ
,
< >
for
SAV
or
<
>
for
CR
or
select application type*:
1
for
Visa Debit
,
2
for
eftpos SAV
or
3
for
eftpos CHQ
• Have customer enter their PIN or press
<ENTER>
for
customer to sign the merchant copy if required, then
verify the customer’s signature. If it matches with the
signature on the reverse of the customer’s card, please
press
<ENTER>
on ”SIGNATURE VERIFIED?” screen.
• Press
<ENTER>
to print customer copy.
#
Note: This only applies if the total transaction amount is less than or
equal to $100
* Application type names and order can vary depending on the Card
that is used
CANCEL key
CLEAR key
ENTER key
CHIP Card
Reader
Function key
Magnetic
Stripe Card
Reader
Swipe
magnetic
stripe card
Tap
contactless
card or
Smartphone
Contactless
Reader
Insert
chip card
HOW TO PROCESS TRANSACTIONS
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