Arris SURFboard SBG7580-AC QSG, Quick Start Manual

Page 1: ...Wireless Gateway SBG7580 AC QSG QUICK START GUIDE ...

Page 2: ...2 What s in the Box A B C ...

Page 3: ... SBG7580 ACWireless Gateway B Power Cord C Ethernet Cable D Software License Warranty Card E Support Information Card F SBG7580 AC Quick Start Guide D E F Wireless Gateway SBG7580 AC QSG QUICK START GUIDE ...

Page 4: ...troduction Install Your Gateway Set Up Wireless Network Connect Devices to Your Wi Fi Network Download and Set Up the McAfee App Start the Gateway Web Manager Status Indicators 06 16 36 48 52 56 1 3 2 4 5 6 ...

Page 5: ...i Fi ItusesDOCSIS3 0technologytoprovideultra high speed Internetaccess Usingtheconnection capabilitiesoftheSBG7580 AC youcanconnect your computer and other devicesviatheEthernetportsor twodifferentwirelessconnections TheSBG7580 AC connectstothe existingcoaxialcableconnectionin yourhome ...

Page 6: ...6 Install Your Gateway 1 ...

Page 7: ...7 ...

Page 8: ...8 Connect the coaxial cable not provided from the cable wall outlet or splitter to the cable connector on the rear of your SBG7580 AC A Tighten by hand ...

Page 9: ...9 Connect the included Ethernet cable to any of the Ethernet ports on the rear of your SBG7580 AC and the Ethernet port of a PC or laptop B ...

Page 10: ...Connect the power cord to the power port on the rear of your SBG7580 AC and then plug it into an electrical wall outlet that is not controlled by a wall switch C Your SBG7580 AC will automatically power ON ...

Page 11: ...11 Check the front panel LEDs on your SBG7580 AC After a brief pause the top three LEDs should be lit SOLID blue D Power Send Receive Online If any LEDs are not lit SOLID double check the connections ...

Page 12: ...12 2 4 GHz 5 GHz BothWireless LEDs will light up SOLID when wireless connectivity is available and ready ...

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Page 14: ...ity by accessing the Internet with the connected PC or laptop E Visit any public webpage such as www surfboard com If it fails to open please contact your service provider to set up your Internet service or activate your gateway ...

Page 15: ... make sure you have the Gateway model name SBG7580 AC HFC MAC ID and Serial Number S N listed on the gateway label located on the bottom of your SBG7580 AC or attached to this document under the Gateway Label section ...

Page 16: ...Wireless Network 2 1 Download open and follow the ARRIS SURFboard Manager for iOS or Android 2 2 Set up the wireless network using your Windows computer 2 3 Set up the wireless network using your Apple computer 2 ...

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Page 18: ...18 Download open and follow the ARRIS SURFboard Manager for iOS or Android 2 1 ...

Page 19: ...the same network name and password if you are replacing the router or gateway in an existingWi Fi network This will ensure that yourWi Fi devices will automatically connect to your new SBG7580 AC Wi Fi network ...

Page 20: ...load the ARRIS SURFboard Manager App from iTunes or Google https itunes apple com us app arris surfboard manager id1061716447 mt 8 https play google com store apps details id com arris SURFboardManager hl en A ...

Page 21: ...21 B Open the app and follow the instructions ...

Page 22: ...22 Set up the wireless network using yourWindows computer 2 2 ...

Page 23: ...t the following in sequential order from the Windows task bar on your computer This will open the list of available wireless networks A Start Button Control Panel Network and Sharing Center Connect to a Network ...

Page 24: ...24 Click on the wireless network name or SSID for your SBG7580 AC in the list displayed B ...

Page 25: ...25 The SSID SBG7580AC XXXX is listed on the gateway label ...

Page 26: ...26 Select connect automatically to set up automatic log on connections for the wireless devices on your home network C ...

Page 27: ...27 Click connect to open the Connect to a Network window D ...

Page 28: ...security code or password in the Security Key field Note Enter theWi Fi Security Key listed on the gateway label on the back of this guide or create your own network password see the SURFboard SBG7580 AC User Guide for more information ...

Page 29: ...and password if you are replacing the router or gateway in an existingWi Fi network This will ensure that yourWi Fi devices will automatically connect to your new SBG7580 AC Wi Fi network A Successfully Added message should display ...

Page 30: ...30 Set up the wireless network using your Apple computer 2 3 ...

Page 31: ...31 A Click theWi Fi icon in the system tray in the top right corner of your iMac or MacBook screen ...

Page 32: ...32 B Verify TurnWi Fi Off appears on the top menu If it does not click TurnWi Fi On to activate your Mac s Wi Fi connectivity ...

Page 33: ...33 Click the Wi Fi icon again and then click the name of your SBG7580 ACWi Fi network C ...

Page 34: ...34 Enter the Wi Fi Security Key listed on the gateway label on the back of this guide or create your own network password see the SURFboard SBG7580 AC User Guide for more information D ...

Page 35: ...the same network name and password if you are replacing the router or gateway in an existingWi Fi network This will ensure that yourWi Fi devices will automatically connect to your new SBG7580 AC Wi Fi network ...

Page 36: ...36 3 Connect Devices to Your Wi Fi Network 3 1 Connect using theWPS Pairing button for yourWPS enabled device 3 2 Connect using your mobile device ...

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Page 38: ...38 Connect using theWPS Pairing button for your WPS enabled device 3 1 ...

Page 39: ...39 Connect using theWPS Pairing button for your WPS enabled device A Press the WPS button located on the front of your SBG7580 AC ...

Page 40: ...40 B Press and hold theWPS button on yourWPS enabled wireless computer or otherWPS device for five or more seconds Repeat steps A and B for eachWPS enabled wireless device you want to connect ...

Page 41: ...41 Verify gateway connectivity by accessing the Internet with your connected PC or laptop C ...

Page 42: ...42 Connect using your mobile device 3 2 ...

Page 43: ...ct using your mobile device Some of the selections used in this procedure may vary slightly depending on your device and operating system Please make sure to choose the most applicable selections on your device ...

Page 44: ...44 A Access the Settings screen on your mobile device and then select one of the following Wi Fi Wireless Connections ...

Page 45: ...45 B Check that Wi Fi or Wireless is set to ON Apple devices may have to enter a password and then select JOIN ...

Page 46: ...46 Select the SBG7580 ACWi Fi network from the list of available Wi Fi networks C ...

Page 47: ...47 D Enter your Wi Fi network password in the password field and select connect This is the password that you set up during the SBG7580 AC activation ...

Page 48: ...48 Download and Set Up the McAfee App 4 ...

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Page 50: ...50 A Download the ARRIS Secure Home Internet by McAfee app from Google Play or App Store Keep your connected home protected ...

Page 51: ...ad ARRIS Secure Home Internet by McAfee from Google Player or App Store PLUS Sign up through the app Follow step by step instructions in the app to get your home set up Get McAfee LiveSafe for 90 days free to keep devices protected even on other networks ...

Page 52: ...52 Start the Gateway Web Manager 5 ...

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Page 54: ...54 Manage your SBG7580 AC by opening a browser i e Internet Explorer Chrome etc and access 192 168 0 1 The default login credentials are case sensitive User Name admin Password password A ...

Page 55: ...55 Change your Web Manager password found under the Login settings B ...

Page 56: ...56 Status Indicators 6 ...

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Page 58: ...58 Front Panel LEDs Power Online 5 GHz WPS Button USB Port Send Receive 2 4 GHz ...

Page 59: ...perly connected to the gateway Upstream Send and Downstream Receive status Gateway is connected to the network 2 4 GHz wireless connection is made between the gateway and wireless device 5 GHz wireless connection is made between the gateway and wireless device ...

Page 60: ...URFboard Gateway ARRISisheretohelp Visit www arris com selfhelpforSelf Help FAQs Product Manuals LiveChat andEmailsupport Orgive usacallat1 877 466 8646 If there is no label here please refer to the bottom of your SBG7580 AC ARSVD01709 d ...