Asus DSL-N12E_C1, User Manual

Page 1: ...DSL N12E_C1 300Mbps Wi Fi ADSL Modem Router User Guide ...

Page 2: ...ICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICATI...

Page 3: ... you proceed 12 3 Network configuration using the web GUI 17 Logging in to the web GUI 17 Setting up the wireless security settings 19 Managing your network clients 21 Using the Traffic Manager 22 Configuring the Advanced settings 24 4 Using the utilities 28 Device Discovery 28 Firmware Restoration 29 5 Troubleshooting 30 Troubleshooting 30 ASUS DDNS Service 34 Appendices 36 ...

Page 4: ... Notices 36 Networks Global Hotline Information 50 ASUS Contact information 53 Table of contents ...

Page 5: ...Refer to the ASUS Support Hotline list at the back of this user manual Keep the original packaging material in case you would need future warranty services such as repair or replacement ADSL WiFi modem router Network cable AC adapter Phone cable Quick Start Guide Support CD User Manual utilities Splitter varies with regions ...

Page 6: ...ess Restore to default settings ADSL LED Off No ADSL link or unable to establish ADSL link Flashing ADSL is initializing waiting for initializing On ADSL link is established Internet LED Off No Internet connection Flashing Transmitting or receiving data On Internet connection is established DSL N12E 300Mbps Wi Fi ADSL Modem Router ...

Page 7: ...erating Temperature 0 40o C Storage 0 70o C Operating Humidity 50 90 Storage 20 90 Wireless LED Off No wireless signal On Wireless system is ready Flashing Transmitting or receiving data via wireless connection LAN LED Off No power or no physical connection On Has physical connection to an Ethernet network Flashing Transmitting or receiving data through Ethernet cable ...

Page 8: ...adapter into this port and connect your router to a power source LAN 1 4 ports Connect network cables into these ports to establish LAN connection DSL port Connect to a splitter or to a telephone outlet via an RJ 11 cable WPS button This button launches the WPS Wizard WPS button can work as a WiFi button by configuring from Advanced Settings Administration page Rear features ...

Page 9: ...of your network for maximum wireless coverage Keep the device away from metal obstructions and away from direct sunlight Keep the device away from 802 11g or 20MHz only Wi Fi devices 2 4GHz computer peripherals Bluetooth devices cordless phones transformers heavy duty motors fluorescent lights microwave ovens refrigerators and other industrial equipment to prevent signal interference or loss ...

Page 10: ...ireless capability An installed TCP IP service Web browser such as Microsoft Internet Explorer Mozilla Firefox Apple Safari or Google Chrome If your computer does not have built in wireless capabilities install an IEEE 802 11b g n WLAN adapter to your computer to connect to the network The Ethernet RJ 45 cables used to connect the network devices should not exceed 100 meters ...

Page 11: ...sing the bundled network cable connect your computer to the ADSL router s LAN port Use a wired connection when setting up your wireless router to avoid possible wireless setup issues Before setting up your ASUS wireless router do the following If you are replacing an existing router disconnect it from your network Disconnect the cables wires from your existing modem If your modem has a backup batt...

Page 12: ...ply the steps described in this section to each computer on the network to avoid problems connecting to the wireless network A Disable any configured proxy servers Windows 7 1 Click Start Internet Explorer 2 Click Tools Internet options Connections tab LAN settings ...

Page 13: ...eck Use a proxy server for your LAN 4 Click OK then Apply MAC OSX 1 From your Apple Safari browser click Safari Preferences Advanced On the Proxies item click Change Settings 2 From the Network screen uncheck FTP Proxy and Web Proxy HTTP 3 Click OK then Apply ...

Page 14: ...ork and Internet Network and Sharing Center Change adapter settings 2 On the Network Connections window click on Local Area Connection 3 On the Local Area Connection Network Status window click Properties 4 Select Internet Protocol Version 4 TCP IPv4 or Internet Protocol Version 6 TCP IPv6 then click Properties ...

Page 15: ... 6 Tick Obtain an IP address automatically 7 Click OK MAC OSX 1 Click Apple Menu System Preferences Network 2 Click Ethernet on the left panel 3 On the Configure IPv4 item select Using DHCP 4 Cllick Apply ...

Page 16: ...ng or off 2 Launch your web browser The QIS Quick Install Setup web page appears automatically and starts detecting your connection type If the QIS web page does not appear after you launched your web browser disable the proxy settings on your web browser Setting up your ADSL router ...

Page 17: ...g any web browser such as Internet Explorer Mozilla Firefox Apple Safari or Google Chrome To log in to the web GUI 1 Launch your web browser and manually key in the wireless router s default IP address 192 168 1 1 or default domain name http router asus com 2 On the login page key in the default user name admin and password admin The server 192 168 1 1 at DSL N12E requires a username and password ...

Page 18: ...18 3 The wireless router GUI provides access to various configuration settings ...

Page 19: ...s security settings 1 Key in http router asus com or http 192 168 1 1 on your web browser 2 On the login screen key in the default user name admin and password admin then click OK The wireless router s web GUI launches 3 On the Network Map screen select the System status icon to display the wireless security settings such as SSID security level and encryption settings ...

Page 20: ...dropdown list select the encryption method for your wireless network The IEEE 802 11n standard prohibits using High Throughput with WEP or WPA TKIP as the unicast cipher If you use these encryption methods your data rate will drop to IEEE 802 11g 54Mbps connection 6 Key in your security passkey 7 Click Apply when done ...

Page 21: ...anaging your network clients To manage your network clients 1 Launch the wireless router s web GUI 2 On the Network Map screen select the Client Status icon to display information about your network clients ...

Page 22: ... bandwidth priority 1 Launch the wireless router s web GUI 2 On the Traffic Manager screen select the QoS tab 3 Click ON to enable the default rule and fill in the upload and download bandwidth fields Get the bandwidth information from your ISP If you want to prioritize specific network applications and network devices select your preferred priority from the User defined QoS rules ...

Page 23: ...23 MonitoringTraffic The traffic monitor function allows you to assess the bandwidth usage and speed of your Internet LAN Wired connections ...

Page 24: ...he DHCP Server You may enable the DHCP Server function in your wireless router so your network clients can automatically obtain IP addresses from your wireless router The ASUS Wireless Router can support up to 253 IP addresses for your network To set up the DHCP server 1 From the navigation panel go to Advanced Settings LAN 2 Click DHCP Server tab ...

Page 25: ...ddress 6 In the LeaseTime field key in the time that the IP addresses expire and the wireless router automatically assigns new IP Addresses for the network clients For the IP Pool Starting and Ending IP addresses we recommend that you use IP address 192 168 1 xxx xxx can be any number between 2 and 254 IP Pool Starting Address should not be greater than the IP Pool Ending Address ...

Page 26: ...o the downloaded firmware file 4 Click Upload Upgrading the firmware Download the latest firmware from the ASUS website at http support asus com If the upgrade process fails the wireless router automatically enters rescue mode and the power LED indicator on the front panel starts flashing slowly To recover or restore the system use the Firmware Restoration utility ...

Page 27: ...Upload Setting tab 3 Select a task from the configuration options To restore to default factory settings click Restore and click OK once prompted To save the current system settings click Save navigate to the folder where you intend to save the file and click Save To restore from a saved system settings file click Browse to locate your file then click Upload ...

Page 28: ...r to Access Point mode you need to use Device Discovery to get the router s IP address DSL N12E DSL N12E Device Discovery Device Discovery is an ASUS WLAN utility that detects any ASUS wireless routers available on the wireless network and allows you to configure the device To launch the Device Discovery utility Click Start All Programs ASUS Utility DSL N12E_C1 Wireless Router Device Discovery ...

Page 29: ...when the Power LED at the front panel begins to flash slowly which indicates that the wireless router is in rescue mode 3 Use the following to set up your TCP IP settings IP address 192 168 1 x Subnet mask 255 255 255 0 Launch rescue mode before using the Firmware Restoration utility The Firmware Restoration utility is not used to upgrade the firmware of a working ASUS Wireless Router Normal firmw...

Page 30: ...General tab click Delete under Browsing history 3 Tick Temporary Internet Files and Cookies Click Delete Instructions for deleting cookies and temporary Internet files vary with the web browser Disable the proxy server settings remove any dial up connections and set the TCP IP settings to obtain IP addresses automatically For more details refer to the section Before you proceed in this user manual...

Page 31: ...ether the wireless channel in use conforms to the channels available in your country area Check the encryption settings Check if the ADSL connection is connected Use a different Ethernet cable Internet is not accessible Check the status indicators on the ADSL modem and the wireless router Check if the ADSL LED on the wireless router is on If the LED is off switch Ethernet cables and try again Auth...

Page 32: ...se a proxy server If the ADSL light blinks continuously or stays off Internet access is not possible the Router is unable to establish a connection with the ADSL network Ensure that all your cables are properly connected Disconnect the power cord from the ADSL or cable modem wait a few minutes then reconnect the cord If the ADSL light continues to blink or stays OFF contact your Internet service p...

Page 33: ...S Server 1 192 168 1 1 DNS Server 2 Blank SSID ASUS How do you restore the system to its default settings Press the Reset button at the rear panel of the wireless router for more than five seconds Refer to the section Restoring Saving Uploading settings of this user manual The following are the factory default settings ...

Page 34: ...problem or difficulty in using your device contact the service center Frequently Asked Questions FAQs 1 Will the registered information be lost or registered by others If you have not updated the registered information in 90 days the system automatically deletes the registered information and the domain name may be registered by others 2 I did not register the ASUS DDNS for the router I bought six...

Page 35: ...one domain name for one router You can use port mapping to implement both services and make them available from outside your local network 5 After restarting the router why is it that I see a different WAN IP address in MS DOS and in the router configuration page This is normal The interval time between the ISP DNS server and ASUS DDNS results in different WAN IPs in MS DOS and in the router confi...

Page 36: ...striction of Chemicals regulatory framework we published the chemical substances in our products at ASUS REACH website at http csr asus com english index aspx Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference recei...

Page 37: ...mful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the...

Page 38: ...cient Protection requirements for electromagnetic compatibility Article 3 1b Testing for electromagnetic compatibility according to EN 301 489 1 and EN 301 489 17 has been conducted These are considered relevant and sufficient Effective use of the radio spectrum Article 3 2 Testing for radio test suites according to EN 300 328 2 has been conducted These are considered relevant and sufficient CE Ma...

Page 39: ...stalled in specific host products operated in portable exposure conditions antennas are less than 20 centimeters of a person s body This device has been certified for use in Canada Status of the listing in the Industry Canada s REL Radio Equipment List can be found at the following web address http www ic gc ca app sitt reltel srch nwRdSrch do lang eng Additional Canadian information on RF exposur...

Page 40: ...distributors inTurkey BOGAZICI BIL GISAYAR SAN VETIC A S Tel 90 212 3311000 Addrress AYAZAGA MAH KEMERBURGAZ CAD NO 10 AYAZAGA ISTANBUL CIZGI Elektronik San Tic Ltd Sti Tel 90 212 3567070 Address CEMAL SURURI CD HALIM MERIC IS MERKEZI No 15 C D 5 6 34394 MECIDIYEKOY ISTANBUL KOYUNCU ELEKTRONiK BiLGi iSLEM SiST SAN VE DISTIC A S Tel 90 216 5288888 Address EMEK MAH ORDU CAD NO 18 SARIGAZi SANCAKTEPE...

Page 41: ...of this license document but changing it is not allowed Preamble The licenses for most software are designed to take away your freedom to share and change it By contrast the GNU General Public License is intended to guarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation...

Page 42: ...er you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduce...

Page 43: ...nd the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropri...

Page 44: ... Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its...

Page 45: ...esponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in...

Page 46: ...rivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program...

Page 47: ...ces Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequen...

Page 48: ...re Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICAB...

Page 49: ...INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BYYOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TER...

Page 50: ...00 17 00 Mon Fri Norway 0047 2316 2682 09 00 18 00 Mon Fri Sweden 0046 858769407 09 00 18 00 Mon Fri Finland 00358 969379690 10 00 19 00 Mon Fri Denmark 0045 38322943 09 00 18 00 Mon Fri Poland 0048 225718040 08 30 17 30 Mon Fri Spain 0034 902889688 09 00 18 00 Mon Fri Portugal 00351 707500310 09 00 18 00 Mon Fri Slovak Republic 00421 232162621 08 00 17 00 Mon Fri Czech Republic 00420 596766888 08...

Page 51: ...065 64157917 11 00 19 00 Mon Fri 0065 67203835 11 00 19 00 Mon Fri Repair Status Only 11 00 13 00 Sat Malaysia 0060 320535077 10 00 19 00 Mon Fri Philippine 1800 18550163 09 00 18 00 Mon Fri India 1800 2090365 09 00 18 00 Mon Sat India WL NW 09 00 21 00 Mon Sun Indonesia 0062 2129495000 09 30 17 00 Mon Fri 500128 Local Only 9 30 12 00 Sat Vietnam 1900 555581 08 00 12 00 13 30 17 30 Mon Sat Hong Ko...

Page 52: ...972 35598555 08 30 17 30 Sun Thu Balkan Countries Romania 0040 213301786 09 00 18 30 Mon Fri Bosnia Herzegovina 00387 33773163 09 00 17 00 Mon Fri Bulgaria 00359 70014411 09 30 18 30 Mon Fri 00359 29889170 09 30 18 00 Mon Fri Croatia 00385 16401111 09 00 17 00 Mon Fri Montenegro 00382 20608251 09 00 17 00 Mon Fri Serbia 00381 112070677 09 00 17 00 Mon Fri Slovenia 00368 59045400 08 00 16 00 Mon Fr...

Page 53: ...CA 94539 USA Telephone 15107393777 Fax 15106084555 Website usa asus com Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Support Fax 49 2102 959931 Website asus com de Online contact eu rma asus com sales Technical Support Telephone Component 49 2102 5789555 Telephone Germany System Notebook Eee LCD 49 2102 5789557 Telephone ...

Page 54: ...nufacturer ASUSTeK Computer Inc Tel 886 2 2894 3447 Address 4F No 150 LI TE RD PEITOU TAIPEI 112 TAIWAN Authorised representative in Europe ASUS Computer GmbH Address HARKORT STR 21 23 40880 RATINGEN GERMANY ...