AT&T Voice Terminal 8510T, User Manual

Page 1: ...AT T DEFINITY Communications System Generic 1 and Generic 3 ISDN 8510T Voice Terminal User s Guide ...

Page 2: ...ation Center 2855 North Franklin Road P O Box 19901 Indianapolis IN 46219 1 800 432 6600 In Canada 1 800 255 1242 Order Document No AT T 555 230 748 Issue 1 October 1992 For more information about AT T documents see Business Communications Systems Publications Catalog 555 000 010 HEARING AID COMPATIBILITY This telephone is compatible with the inductively coupled hearing aids prescribed by the Fede...

Page 3: ...tures 10 Switch Features 11 Special Instructions 11 Conventions 11 Quick Reference Lists 12 Abbreviated Dialing 13 Automatic Callback 14 Call Forwarding All Calls 15 Call Park 15 Call Pickup 16 Leave Word Calling 17 Priority Calling 18 Send All Calls 18 Voice Message Retrieval 19 Tones and Their Meanings 20 Ringing Tones 20 Handset Tones 20 Key Words to Know 21 Quick Reference Lists i ...

Page 4: ...is Figures 1 and 2 show you the top and bottom views of the 8510T voice terminal Handset Telephone number card Volume control button Mute button Speaker button Conference button Display 4 Softkeys 4 Display control buttons 10 Call appearance feature buttons and designation card Message light Dial pad Redial button Exit button Drop button Transfer button Hold button Figure 1 8510T Voice Terminal To...

Page 5: ...sion or feature that the button can access The standard 12 button pad for dialing telephone numbers and accessing features The letters Q and Z have been added to the appropriate dial pad keys for entering directory names and the 5 button on your dial pad has raised bars for visually impaired users These 4 buttons are labeled Menu Dir Prev and Next The Menu button is used to access the main softkey...

Page 6: ...cess or create a personal Directory of frequently called numbers a Call Log of the most recent incoming and outgoing calls and such features as selecting a personalized ringing pattern doing a self test of your voice terminal and setting the speakerphone and the clock For turning on and off the speakerphone or the listen only speaker For noting the area code and telephone number of your voice term...

Page 7: ...hone a headset adaptor or other adjunct equipment The jack is labeled ADJUNCT WARNING Do not insert the handset cord into the ADJUNCT jack It will cause equipment damage Used for connecting the handset cord to your voice terminal The jack is labeled Can be lifted from the deskstand or can be left level with the bottom of the voice terminal Check which kickstand adjustment allows you the best viewi...

Page 8: ...d and unanswered calls and the Self Test feature This section provides descriptions of the Display and Softkey features For procedures for using these features see the AT T DEFINITY Communications System ISDN 8510T Voice Terminal User s Manual 555 021 736 and the AT T DEFINITY Communications System ISDN 8510T Voice Terminal Quick Reference Guide 555 021 735 Switch Features You can use these featur...

Page 9: ...et the speakerphone When you set the built in speakerphone it performs a test of the surrounding environment and adjusts itself for optimal performance Use the built in speakerphone any time you prefer hands free communications both speaking and listening or for group conference situations Transfer Transfers a call from your voice terminal to another extension Use when your caller needs to speak f...

Page 10: ...ing Rate at which the Display Message is Shown Allows you to set the length of time the display message remains on the screen There are 3 rates Slow Medium and Fast Self Test Performs a diagnostic test of your voice terminal including the lights ringer dial pad keys and display Note When you perform a self test of the voice terminal it clears the contents of the Call Log and the last number dialed...

Page 11: ...omeone else use it to hold the call until the called party can answer it from the nearest available voice terminal Call Pickup Lets you answer a call at your voice terminal for another extension in your pickup group Use when you wish to handle a call for a group member who is absent or otherwise unable to answer Note You can only use this feature if you and the called party have been assigned to t...

Page 12: ... and Transfer refer to the AT T DEFINITY Communications System ISDN 8510T Voice Terminal User s Manual 555 021 736 shipped in the box with the voice terminal You can also order this user s manual from the Customer Information Center CIC in Indianapolis IN The address and telephone number of CIC appear in the front of this user s guide 9 ...

Page 13: ...TY Communications System ISDN 8510T Voice Terminal User s Manual 555 021 736 This manual is shipped in the box with the voice terminal The AT T DEFINITY Communications System ISDN 8510T Voice Terminal Quick Reference Guide 555 021 735 This guide is also packaged with the voice terminal You can also order the user s manual and quick reference guide from the Customer Information Center CIC in Indian...

Page 14: ... codes for that feature Ask your System Manager for the feature codes for your system Then in the blanks provided within the procedures write in the assigned feature code numbers In many case before you begin a procedure you must have the handset off hook removed from the cradle of the voice terminal If you receive an intercept tone high pitched alternating high and low tone while attempting to op...

Page 15: ...successfully performing that step For a list of tones and their meanings see the section titled Tones and Their Meanings Quick Reference Lists At the end of this booklet is a set of quick reference lists Use them to record your feature and trunk codes Abbreviated Dialing personal list items and frequently called miscellaneous extensions Once you have completed the lists remove the page from the bo...

Page 16: ...e dial tone Dial personal list number 1 2 or 3 Dial list item 1 2 3 dial tone Dial number you want to program up to 24 digits Note If you are programming an outside number be sure to include a trunk code if applicable 7 8 Press confirmation tone Number is stored Repeat Steps 5 7 if you want to program additional items on the same list hang up and begin again at Step 1 if you want to program items ...

Page 17: ...p You will receive a 3 burst priority ring when the extension you attempted to call is available Note After you activate Automatic Callback the system monitors the called extension That extension becomes available after the called party completes a call Lift handset when you hear priority ring ringback tone A call is automatically placed to that extension which receives regular ringing Note You ca...

Page 18: ...may hear a ring ping tone as each call is forwarded To cancel 1 Press Call Forward again Call Forwarding or Dial Call Forward Cancel code confirmation tone Your calls will ring at your own voice terminal again Call Park To park a call at your Note If a Call Park button has been assigned to your extension for retrieval at voice terminal simply press Call Park and hang UP any extension otherwise fol...

Page 19: ... To answer a call to a 1 Press Call Pickup member of your pickup or Dial Call Pickup code group when your voice You are connected to ringing call terminal is idle To pick up a call while 1 you are active on another call 2 Press Hold Present call is put on hold Green light flutters Press Call Pickup You are connected to incoming call Note To return to held call after completing pickup call press xx...

Page 20: ... been put on stored try again hold To leave a message 1 Press LWC without ringing an or Dial Leave Word Calling code extension dial tone 2 Dial the extension confirmation tone Message light goes on at called voice terminal To cancel a Leave Word Calling message Note You cannot cancel a message left for an AUDIX subscriber 1 2 Press Cancel LWC or Dial Leave Word Calling Cancel code dial tone Dial e...

Page 21: ...ncoming calls 1 Press Send All Calls except priority calls or Dial Send All Calls code immediately to coverage confirmation tone Note You may hear a ring ping tone from your voice terminal as each call is sent to coverage To cancel 1 Press Send All Calls Send All Calls or Dial Send All Calls Cancel code confirmation tone Your calls will ring at your own voice terminal again 18 ...

Page 22: ... 4 HELP request assistance 5 REPEAT read message again 8 CALL call back named extension When you call back an extension with 8 be sure to also delete the message by pressing 3 before you press 8 otherwise the message will remain in storage Hang up to end Voice Message Retrieval To retrieve voice 1 messages for a co worker 2 3 4 Dial Voice Message Retrieval Coverage code dial tone Dial co worker s ...

Page 23: ...one indicates dialing can begin intercept tone time out tone An alternating high and low tone indicates a dialing error a denial of the service requested or a failure to dial within a preset interval usually 10 seconds after lifting the handset or dialing the previous digit local error tone A steady low tone indicates an incorrect button press programming tone A low continuous tone when you are in...

Page 24: ...splay control buttons The procedures for these features are listed in the AT T DEFINITY Communications System ISDN 8510T Voice Terminal User s Manual 555 021 736 and the AT T DEFINITY Communications System ISDN 8510T Voice Terminal Quick Reference Guide 555 021 735 enhanced list One of the 4 types of Abbreviated Dialing lists programmable only by the System Manager Contains telephone numbers usefu...

Page 25: ...aced or received ringer The device that produces the electronic ringing sound in your voice terminal softkeys The 4 buttons below the display labeled with arrows These button correspond to words on the display screen Softkeys are used along with display control keys to access or create a personal Directory of frequently called numbers a Call Log of the most recent incoming and outgoing calls and s...

Page 26: ... network trunk A telecommunications channel between your DEFINITY Generic 1 or Generic 3 and the local or long distance calling network Trunks of the same kind connecting to the same end points are assigned to the same trunk group trunk code A dial code of 1 2 or 3 digits that you dial to access a trunk group to place an outside call 23 ...

Page 27: ...eature Code ABBREVIATED DIALING List 1 List 2 List 3 Program AUTOMATIC CALLBACK Cancel CALL FORWARDING ALL CALLS CALL PARK Answer Back CALL PICKUP LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel Cancel VOICE MESSAGE RETRIEVAL Coverage ...

Page 28: ... 5 Miscellaneous 6 Description Message 7 8 Attendant Extension Personal List 1 Personal List 2 Item No Name Name 1 2 4 9 0 Personal List 3 Name You may have as many as 3 personal lists and each list can have either 5 or 10 items see your System Manager ...

Page 29: ...AT T 555 230 748 Issue 1 October 1992 Graphics AT T 1988 ...