Configuration Note 88502
–
Version AH (7/09)
A v a y a
™
M o d u l a r M e s s a g i n g
AVAYA Definity G3, Prologix &
S87x0/S8xx0 - EMEA
E1
/
QSIG
Supported Versions:
See section 2.0
Message
Application Server
Automated Attendant
Return to Operator
Message Waiting
Call ID
Minimum Software:
Refer to Section 3.1
PSTN
Avaya PBX
Supported Versions:
See section 2.0
Message
Application Server
Automated Attendant
Return to Operator
Message Waiting
Call ID
Minimum Software:
Refer to Section 3.1
PSTN
Avaya PBX
The PBX and MM are
assumed to be collocated.
For other configurations
please consult with the
Switch Integrations group.
Overview
This Configuration Note is intended for Avaya certified Modular Messaging
technicians/engineers who are familiar with Modular Messaging
procedures and terminology. It also assumes that you are Avaya certified
or very familiar with the features and functionality of the Avaya PBXs
supported in this Configuration Note and the QSIG protocol.
Use this document in conjunction with
Modular Messaging Installation Guide
and
the Avaya PBX
Administration Guide.
Please read the entire document before attempting any configuration
.
1.0 METHOD OF INTEGRATION
With E1 QSIG, one digital
pathway between the PBX and
the Avaya Message Application
Server transmits both call
information and voice
communications
With E1 QSIG integration, one digital pathway between the Avaya
™
PBX
and the Avaya Message Application Server (MAS) transmits both call
information and voice communications. The pathway is provided by an
ISDN digital link (QSIG), which provides channels that connect to the
Dialogic E1 card. Within the D-Channel, routing information is sent to the
MAS containing information regarding the source of the call with reason
codes. The MAS processes call information from the supplementary code
in the D-Channel, which routes call reasons directly to mailboxes.
Message-Waiting indication is set and canceled using the supplementary
code service. Voice is carried through the system in digital format.
Disclaimer: Configuration Notes are designed to be a general guide reflecting AVAYA Inc. experience configuring its systems. These
notes cannot anticipate every configuration possibility given the inherent variations in all hardware and software products. Please
understand that you may experience a problem not detailed in a Configuration Note. If so, please notify the Technical Assistance Center
at (800) 876-2835, and if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for errors or omissions
contained herein.
